Useless AI in ticket system that does not do anything. The service quality/price is horrible. Customer support is non existing. Never going to buy anything from this company. No wonder they are ba... Voir plus
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Rock steady uptime, maintenance downtime infrequent and always well notified. Cannot speak for business customers, but as a basic consumer I have had zero billing issues. The best part is the customer... Voir plus
L'entreprise a répondu
Trustworthy service for more than 4 years. I am in Germany and I rent a Seedbox from Pulsed Media, so that I can watch some shows not available where I live due to geographical restrictions. It... Voir plus
L'entreprise a répondu
Very proactive in keeping the company in top shape to deliver internet based services at a reasonable cost. Financial stable operation. Over the years we have been treated fair with reasonable se... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Finnish BitTorrent Seedbox, Storage Box and Dedicated Server Hosting Since 2010. Own datacenter Helsinki, Finland. Privacy first. RAID-protected storage, VPN included.
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Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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quick response to email and resolution…
quick response to email and resolution to any problems despite time zone differance

Réponse de Pulsed Media
Support is reliable/knowledgeable and…
Support is reliable/knowledgeable and uptime is fantastic. Been a loyal vps/seedbox customer for 8 years.

Réponse de Pulsed Media
the pulsedmedia SSD shared seedboxes are great for…
the SSD shared seedboxes are great for getting ratio on private sites. (also for bittorrent sites) . (the traffic is rolling over 30days, so if you don't want to runout of data, you should only use an average of data each day.)
on the shared seedbox i have had problems, they respond within 5 days. it gets fixed, but” patience is a virtue”…
i like the pulsed media seed boxes because i can download data to my home computer at a speed that does NOT seem like DSL speeds. (on the shared for me 30-60 MBps. on the Basic dedicated seed box 20MBps (can vary) there are plenty of seedboxes that i have tried, but they tend to have low transfer speed to canada.

Réponse de Pulsed Media
I received a near immediate response to…
I received a near immediate response to my ticket. The resolution of the problem took several days. It was clearly identified immediately by the customer service representative, who worked repeatedly to resolve the situation ending in a good result. I have used pulse media seedboxes for many many years and recommend them highly.

Réponse de Pulsed Media
Pulsed Media is stable
Pulsed Media is stable, reliable service and much cheper than competition. Good support too.

Réponse de Pulsed Media
Great customer service
Great customer service, quick responses and action for any issues. A++

Réponse de Pulsed Media
Not so hot.
Overall, ok as long as things are working, but resolving problems is like a very unsatisfactory trip to the dentist. I eventually gave up and found a better service.

Réponse de Pulsed Media
When it works it's fine, but good luck if it stops working
When it works it's fine. But when it goes wrong, you're mostly on your own. Ticket times are in days rather than hours. It's cheap, so if you're ok with that then it's an option. For me, the money saved isn't worth enough to make the customer service acceptable. Went back to Ultra.cc

Réponse de Pulsed Media
Seedbox subscriber for over 3 years
Support is very quick to respond and any issues are sorted out quickly.
Performance is as advertised.
Service is very rarely offline and when it is, it is back up with very little downtime.

Réponse de Pulsed Media
Great value
I've been a customer for a very long time. In more than 10 years I only had a couple of issues, promptly resolved by the team. Highly recommended

Réponse de Pulsed Media
I am client for Years
I am client for Years, and did not encountered much trouble. And if trouble occurred helpdesk is fast to help.

Réponse de Pulsed Media
Cant say i've experienced some of the…
Cant say i've experienced some of the issues others have had, they've been pretty good.

Réponse de Pulsed Media
Great service and support
I have been using the server and storage for many years and I have nothing to complain about. Always available and if I have an issue this is really taken care off swiftly.
Thank you!

Réponse de Pulsed Media
Quick support
Pulsed always responds quickly to tickets and Ive only experienced 2-3 tech issues in the last 6 years Ive been with them.

Réponse de Pulsed Media
Customer for almost a decade
Customer for almost a decade, very satisfied with the service.

Réponse de Pulsed Media
Good service
Good service, sometimes the control panel is not clear and migrating to a different machine can be a pain, but i world recommend this service to my friends

Réponse de Pulsed Media
A brilliant company to deal with
A brilliant company to deal with, reasonably priced services. Support is second to none, any problems are sorted out swiftly

Réponse de Pulsed Media
Overall functionality is great
Overall functionality is great, file retrieval, torrents ads etc. I only request when tickets are open they are replied to (non bot) in 24 hours vs 72 to indicate awareness and seeking resolution.
Worst company out there
Worst company out there. Use a google search or read at reddit. They lure you with cheap Seedboxes in long term contracts put you on old hardware and have no support at all. What a bunch of amateurs

Réponse de Pulsed Media
I have used Pulsed Media for over 5…
I have used Pulsed Media for over 5 years and am amazed how bullet proof the service has been
I can only remember 1 time that the service was down over 24 hours and was notified prior to the disruption an an explanation was given for the disruption. There were upgraded servers installed during the disruption.
Any other disruption were explained by email and were all corrected in a timely manner.
Would recommend anyone interested in using a seed box to use Pulsed Media.
100% satisfied

Réponse de Pulsed Media
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