Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts. I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming s... Voir plus
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I've been all over the place for more than a year, trying to sort out my dog's constant itching, seeing multiple vets and paying for medication but getting nowhere. Then, my vet suggested Pupps s... Voir plus
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Good value for the calming supplements, and high potency! She *loves* the taste of them (she is very fussy and would not eat another brands equivalent). We are trying them for fearful, reactive beha... Voir plus
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À propos de l'entreprise
À propos de Pupps
Écrit par l'entreprise
About Pupps
Pupps is a UK-based brand dedicated to improving the health and wellbeing of dogs through natural, effective solutions. Born from a simple idea — to make high-quality, accessible pet health products — we craft functional treats that support everyday canine needs and long-term vitality.
What we offer
- Calming Treats – ideal for dogs who struggle with stress, separation anxiety, or loud noises such as fireworks. Designed to promote relaxation and balanced behaviour naturally.
- Hip & Joint Support – helps maintain mobility, flexibility, and strength in active dogs or older pets prone to joint stiffness and discomfort.
- Itch Relief Treats – formulated to soothe dry, irritated skin and support dogs with seasonal sensitivities or allergies, promoting a healthier coat and overall comfort.
- Multivitamin Treats – an all-round daily boost supporting energy, immunity, and vitality, ensuring your dog feels their best every day.
- Pre & Probiotic Treats – developed to improve gut health, aid digestion, and support immune balance for happier, healthier tummies.
- Skin & Coat Treats – made to enhance shine, softness, and skin condition, leaving your dog’s coat visibly healthier and more radiant.
Every Pupps product is made with carefully selected, natural ingredients and contains no harmful additives. We’re driven by the special bond between pets and their families — focusing on practical, safe solutions that genuinely help, one wagging tail at a time.
Our promise
We aim to make your experience simple and positive: a straightforward 60-day money-back guarantee if you don’t see results with consistent use. Your dog’s wellbeing always comes first.
Shop & connect
Explore the full range here: pupps.com.
Follow us on Instagram, TikTok and Facebook: @puppsuk.
Join the Pupps community — where we prioritise your pet’s health, happiness and everyday confidence.
Coordonnées de contact
114-116 Fore Street, SG14 1AJ, Hertford, Royaume-Uni
- 07822014137
- customersupport@pupps.com
- pupps.com
4,6
Excellent
221 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Calming treats
Our 14 yr old Cocker Spaniel has been struggling with loosing his vision to cataracts.
I have been giving him the Pupps calming treats alongside the lowest dose of prescription meds & using calming spray on his collar when he goes out. He's not been on them a month yet, but is already considerably less anxious & stressed.
3 septembre 2025
Avis spontané
Réponse de Pupps
Hi Julie,
Thank you for your detailed review. We’re so glad to hear that our calming treats are already making such a difference for your Cocker Spaniel, especially alongside the care you’re giving him. It’s wonderful to know they’re helping reduce his anxiety and stress — we hope he continues to feel more settled in the weeks ahead.
Unfulfilled order
Ordered 13th Aug. Asked for this review on 29th Aug. Have not received product despite messaging Company! Royal Mail still waiting for parcel.
13 août 2025
Réponse de Pupps
Hi Jean,
We’re really sorry about this. We’ve already been in touch with you directly to explain in full, but I want to leave clarity here too for anyone reading.
Your order unfortunately fell into a batch of parcels Royal Mail failed to deliver on 13–14 August. The most difficult part of this issue has been that we’ve had no visibility on which individual parcels were affected until customers reached out to us, which we know is incredibly frustrating.
To put this right, we’ve now processed a full refund, sent a replacement tub straight away, and added £10 store credit to your account as an apology.
We can only apologise again for the disruption this has caused, and we’re grateful for your patience and understanding as we’ve worked through the fallout of Royal Mail’s failed deliveries.
My cocker spaniel loves her calming…
My cocker spaniel loves her calming treats and does the trick!
29 août 2025
Avis spontané
Réponse de Pupps
Hi Raksha,
That’s lovely to hear — we’re so pleased your cocker spaniel is enjoying the calming treats and that they’re working well for her. Thanks so much for sharing your feedback! 🐾
Signed up to a subscription and didn’t…
Signed up to a subscription and didn’t receive the product! Tried contacting via live chat and an email form and had no reply.
12 août 2025
Réponse de Pupps
Hi Sarah,
We’re really sorry about this. We’ve been in touch with you directly via email to explain in full, as we hadn’t received any messages from you our end before your review.
Your subscription order unfortunately fell into a large batch of parcels Royal Mail failed to deliver on a particular day in August. The most difficult part of this issue is that we’ve had no visibility on which individual parcels were affected until customers reached out to us. We completely understand how inconvenient this has been.
We’ve now processed a full refund, sent a replacement tub, and added credit to your account as an apology.
We can only apologise again for the frustration this has caused, and we’re grateful for your patience while we’ve worked through the fallout of Royal Mail’s failed deliveries.
Réponse de Pupps
We’re so pleased to hear your dog is enjoying them, Sophie! It’s brilliant that you’ve already noticed an improvement with their coat – thank you for sharing your experience. 🐾✨
Réponse de Pupps
Thanks for the lovely feedback, James! We’re glad to hear your husky is loving them – we hope they continue to make a real difference. 🐶💜
Great products
Great products. Our rescue dog came with anxiety and itchy skin and month or so on Pupps itchy skin and calming treats has sorted it completely.
26 août 2025
Avis spontané
Réponse de Pupps
Thank you so much for sharing this — and for giving your rescue a chance with Pupps. We’re delighted to hear that, after about a month, the Calming and Itch Relief treats have made such a difference. If you ever want help with feeding guidance or what to try next, just drop us a line at customersupport@pupps.com. Give your pup a cuddle from us!
Réponse de Pupps
Thank you so much, Heather! We’re so pleased your dog loves them and that the subscription makes life easier for you. 🐾
Great supplements!
Very helpful, good products and my dog loves their daily supplements!
22 août 2025
Avis spontané
Réponse de Pupps
Thanks Jessica! Really glad to hear your dog enjoys their daily supplements and that you’ve found them helpful. 💜
My fussy dog loves them 💜
Our dog can be fussy about chews but he loves these ones, and they definitely help in having a calmer morning before a walk 🐾
21 août 2025
Avis spontané
Réponse de Pupps
That’s brilliant to hear! We know how fussy some pups can be, so it’s lovely your dog enjoys them – and even better that they’re helping to keep mornings calmer. 😊
What a difference
These calming treats have made a notable difference to my dog. Stick with them as I noticed the change measurably between weeks 6&8. I bought on subscribe and save for three months and made a good saving doing so. They arrive when they say they will and are well packaged. I would definitely recommend these. Although there are cheaper products on the market, these actually work!
21 août 2025
Avis spontané
Réponse de Pupps
Thank you for such a thoughtful review, Kirsty. We’re delighted you’ve noticed a real difference – especially over those 6–8 weeks. It’s great that the subscription and packaging work well for you too. Your recommendation means a lot! 🙏
Arrived quickly
I have high hopes for this product. I guess i need to review again in a month to knownif it has worked
19 août 2025
Avis spontané
Réponse de Pupps
Hi Wendy,
Thank you for your order and kind words about the speedy delivery. You’re absolutely right — the best results often show after consistent use over a few weeks, so we’d love to hear your thoughts again once your dog has had more time with them. Fingers crossed they make a real difference!
Tasty
Very easy to purchase. They dont smell bad like some others and our dog enjoys getting them as a bedtime treat.
14 août 2025
Avis spontané
Réponse de Pupps
Hi Joanne,
We’re so pleased to hear your dog is enjoying the treats — especially as part of a bedtime routine! It’s great to know you’ve found them easy to buy and that the smell isn’t off-putting like some others. Thank you for sharing your experience.
Réponse de Pupps
Thank you so much for the lovely feedback! We’re thrilled to hear everything’s working brilliantly for you – it really means a lot.
My dachshund Ivy has not long had…
My dachshund Ivy has not long had surgery & i got some calming treats to help. Delivery was quick and she absolutely loves them. Love the little love heart shapes too!
9 août 2025
Avis spontané
Réponse de Pupps
Hi Aaliyah,
We’re so pleased Ivy is enjoying her calming treats – especially after her surgery. Wishing her a smooth recovery and lots more heart-shaped snacks!
Réponse de Pupps
Hi Louise,
Thanks so much for your review! We’re really pleased your order arrived quickly. That’s what we love to hear!
Amazing service and products
Amazing service and products, Murphy loves his treats and the calming treats have worked brilliantly on anxiety.
14 juillet 2025
Avis spontané
Réponse de Pupps
Hi Helen,
Thank you so much for your lovely feedback! We’re delighted to hear Murphy is enjoying his treats and that the calming treats have been helping with his anxiety. We really appreciate you taking the time to share your experience.
Great service provided
Bought the calming treats for our nervous rescue. Unfortunately they didn’t have the desired effect and we decided not to purchase anymore. The customer service we received regarding the refund was extremely good. A great company with good morals. Would be happy to purchase from here again with the experience we had with their service, just unfortunate the treats didn’t help our pup.
29 avril 2025
Avis spontané
Réponse de Pupps
Hi Abbie,
Thank you for your honest feedback and kind words about our service. We’re really sorry the calming treats didn’t work as hoped for your rescue pup, but we’re pleased we could help quickly with your refund. We’d love the chance to help again in the future if you ever want to try something else for your dog.
Service is great order arrived very…
Service is great order arrived very quickly and my puppy loves it
1 mai 2025
Avis spontané
Réponse de Pupps
Hi Aldons,
Thanks so much for your review! We’re really pleased your order arrived quickly and that your puppy is loving the treats. That’s what we love to hear!
Good company to deal with
Good company to deal with, quick delivery and my dog enjoys the treats.
11 juillet 2025
Avis spontané
Réponse de Pupps
Hi Dawn,
Thank you for your kind review. We’re glad to hear delivery was quick and that your dog is enjoying the treats. We really appreciate your support!
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