PureAquatics Avis 

We had a very positive experience - from Laura in the office providing very helpful support to the three guys Bow, Ed and Luke who came to do our installation. We were very impressed and thank you guys very much.

Great communication, knowledgeable, highly recommend

I booked a c£1k “white glove” installation. I was surprised to learn that this did not include adding the water. They assured me that the canister pump had been set up and all I needed to do was press the on/off button and it would work. When I put water in and turned the pump on, whilst it made a noise, it did not work. I bought an internal pump to make do till I could get someone to help me. When my brother looked at it some weeks later he said it had to be “primed”. I was not told this and whilst with hindsight it seems obvious, I believed the installation team when they said it was ready to use. Therefore I do NOT recommend and feel aggrieved that I was not told about priming.

Great to have this set up in the house. Lads were great setting the tank up.
Looks amazing .
All round great addition to the property.
The mix of fish & shrimps are cool!
Thanks pure aquatics team .
JB

Great friendly service, knowledgeable and helpful. Thanks to your team

Very happy polite when above and beyond what they needed to do

Ciaran/Pure Aquatics have been incredible each and every time I have used them.

Punctual, trustworthy and exceptional standards when maintaining/cleaning my marine tank. Highly recommended.

I was struggling with maintaining my tank prior to going on holiday for 2 weeks and came back to it sparkly clean and fish thriving. Thank you so much!

Punctual, did a great job and answered all my questions!! Definitely recommend + would use them again ⭐️ ⭐️

I have always count on Pure Aquatics of their extra quality of service & commitment to customers - very rare commodity these days!!!
Mark
Ward Clerk - BHOC Bristol Ward D603 oncology.

It has been a pleasure dealing with Ciaran, who has been very helpful and speedy in replying to any questions. This has been a steep learning curve for me, but I have felt in very safe hands.

Great service - quality supplier

I had my tank 18 months and have been learning from people and asking lots of advice at the local garden centre. Dan came in, took a look at the tank and gave me advice on improvements. He then did a service on it and the tank looks the best it had ever looked. I would definitely recommend using them.

Professional and excellent with sharing knowledge.
Friendly and ensures everything is clean and cleared up.

We've had our fish tank managed and maintained by Pure Aquatics since 2021 and they've been completely professional throughout. Advising on fish behaviour and health, and keeping the tank nice and clean and healthy