Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Voir plus
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Lisez les avis des autres
By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Voir plus
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Écrit par l'entreprise
Coordonnées de contact
2600 S Galvin Avenue, 54449, Marshfield, Etats-Unis
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Excellent
6 k avis
Demande des avis aux clients
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Trying to return a part
Trying to return a part, seems whom ever is responding to the emails is just trying to be difficult. I’m not sure how many ways I have to explain that a part I ordered does not fit and I replaced that part with a stock part off another motor… soooo I assume that you have sent the wrong part. Whether I ordered the wrong part or you sent the wrong part it doesn’t fit and it needs returns!
2 juin 2026
Excellent communication
Excellent communication. Great customer service which is getting harder to come by these days. Thanks!
29 mai 2026
just great with this order
21 mai 2026
I had an issue with a part they…
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
22 mai 2026
Avis spontané
Product Description Error...
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any further expense! ❤️🩹
A Company with Great Business Values like taking care of Customers are the ones I will continue to order from & spend my hard-earned dollars with!!!
Thanks to the Pure Diesel Power Customer Service Team for making my Product Service experience the best possible: you folks ROCK!!!
13 mai 2026
the personal touch that the owner puts…
the personal touch that the owner puts in to every order. like a big little elf that helps bring happiness to diesel truck owners
12 mai 2026
Pure Diesel went over and above to…
Pure Diesel went over and above to remedy an issue with my order. Although it was a shaky start, I have full confidence in PDP and there selection of parts. I also believe that any business experiences the occasional glitch, the way that issue is handled, is the difference between a shoddy operation, and a quality company. I have FULL CONFIDENCE in PDP’s ability to provide Quality parts, and the Grace to own occasional miscues, to the satisfaction of the customer.
I will definitely be using PDP for future parts!
R. Mayfield
11 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
You guys still haven't sent my return…
You guys still haven't sent my return email. Also advertised measurements for a part that wasn't even close to what I needed
11 mai 2026
Réponse de Pure Diesel Power
We’re sorry for the frustration. A return label was sent on Friday, May 12th, but it sounds like it may not have reached your inbox. Please check your spam/junk folder, and we’d be happy to resend it right away.
We also tried reaching out by phone because we’ve used this part in the application you asked about, and we’d really like to understand what didn’t fit or measure correctly in your case. If there is an issue with the listed measurements or application information, we want to review it and get it corrected.
Please contact us directly so we can help resolve the return and better understand what happened with the fitment. Thank you.
Amazing people!
7 mai 2026
Customer service was top tier
Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at no extra cost. Parts arrived within a couple days. Will continue to do business with them. Thank you for the fantastic support
28 avril 2026
Excellent Customer Service!!
15 avril 2026
Great service and product
13 avril 2026
By far the best and easiest online…
By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer big and small makes working on any project a breeze. Quick shipping, great customer service, affordable prices make it a 100/10 I wouldn’t spend my money anywhere else.
8 avril 2026
Professional
Great communication about status and availability of parts I order online. Received everything in three days. Highly recommend!
8 avril 2026
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