Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Voir plus
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By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Voir plus
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Écrit par l'entreprise
Coordonnées de contact
2600 S Galvin Avenue, 54449, Marshfield, Etats-Unis
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Excellent
6 k avis
Demande des avis aux clients
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Buyer beware
Orderd part over phone. Shop sent out part 96 f350 high pressure fuel banjo fitting 400$ part didnot fit sent back to shop... usps indicates correct location. With usps tracking. So now I have no part, & No refund I do not recommend pure deisel power bad experience
15 avril 2025
Avis spontané
Réponse de Pure Diesel Power
Dear Dan Mizner,
Thank you for taking the time to share your feedback. I’m very sorry to hear about the trouble with your order and understand how frustrating this experience must have been.
We take these matters seriously and would appreciate the opportunity to make things right. Please reach out to me directly at customerrelations@puredieselpower.com or contact our team at 715-254-1833 so we can investigate the issue further and work toward a resolution.
Your satisfaction is important to us, and we’re committed to improving your experience.
Sincerely,
Pure Diesel Power
Very friendly service
Very friendly service. Knowledgeable and informative on the product I was looking for.
1 avril 2025
Réponse de Pure Diesel Power
Hi Stacey, thank you for the great review! We're glad to hear you found our team friendly, knowledgeable, and informative. It was a pleasure helping you, and we look forward to assisting you again in the future!
Réponse de Pure Diesel Power
Hi Betty, thank you for the great review! We’re happy to hear your order shipped promptly and arrived quickly. We appreciate your support and look forward to serving you again!
Helpful and professional
Item was shipped out promptly. Unfortunately ups lost it. However when I called because the tracking showed lost they were already on top of the issue and had a replacement shipped right out! Very kind and helpful staff! I will definitely buy from pure diesel power again!
25 mars 2025
Réponse de Pure Diesel Power
Hi Nate, thank you for the great review! We're sorry to hear UPS lost your package, but we're glad our team was able to act quickly and get a replacement out to you. We truly appreciate your patience, your kind words, and your continued support. We look forward to serving you again!
The best in the business
Hands down the only place I get parts for my Cummins. & I live 45 minutes from a BIG name in the industry, but much rather deal with PDP. Been using them for over 6 years now & not a single issue. The best in the business no doubt
24 mars 2025
Réponse de Pure Diesel Power
Hi Ethan, thank you for the incredible review and for being a loyal customer for over 6 years! It means a lot to us that you choose Pure Diesel Power over the big names—even with one just down the road. We’re proud to be your go-to source for Cummins parts and truly appreciate your continued trust and support!
Réponse de Pure Diesel Power
Hi Mr. Robinson. Thank you for your purchase and your review.
Our records indicate that you placed your order early in the morning of March 3rd, and you opted to take advantage of the "free" shipping option that we offer to customers. This method advertises that it will deliver your parts within 2-14 business days. The same afternoon, we called you to let you know one of the items you selected was out of stock and that we were awaiting its arrival, and that we could most likely ship it within 4-5 business days. You approved this and did not indicate you needed your parts any faster. One of the items you ordered shipped the same day and the rest of your order arrived and your remaining items all shipped on March 7th. Some of your order was delivered on March 6th, and the remaining was delivered March 13th. You received your entire order within 8 business days, well under the 14 days we advertise "free" shipping can take, even taking into account the parts delay that we made sure to inform of you of right away. In the future, please remember we offer expedited shipping to get your your parts faster, so we do not feel it's fair to leave us a one star review when you knew full well what the transit time of "free" shipping could be when you initially placed your order.
Super fast shipping
Super fast shipping, almost always have what I need. Always quality product. Customer service has been great the few times I needed it. A+ guys
26 février 2025
Customer service & Quality of care
Customer service is top notch, any time there is a delay they inform me quickly with a contingency plan if needed. They always send the right parts and spot potential errors within your Order if there is one, There’s not another place I will buy from.
24 février 2025
The customer service was amazing
The customer service was amazing, I had an issue with a package not being delivered via USPS and it was resolved by your very friendly customer service staff.
21 février 2025
Great group of people to do business…
Great group of people to do business with. Will continue to buy and recommend people to purchase from Pure Diesel Power
11 février 2025
Great products at a great price with…
Great products at a great price with speedy shipping!
28 janvier 2025
54 bel air Cummins
Always have the right stuff for the job. Would you like to sponsor the car?
22 janvier 2025
Shipping was fast but pipe had issues.
Shipping was fast. But one end of the pipe is slightly ovaled and will not fit onto the exhaust pipe. Yes this is isn’t probably a huge deal if I had an exhaust pipe expander but for the price I paid it’s pretty frustrating. So now I’ll have to buy a tool to open it up. There was no packaging inside the box so the pipe was just bouncing around I feel like it could have at least been bubble wrapped.
20 janvier 2025
The team there is a pleasure to deal…
The team there is a pleasure to deal with. Great people, great parts!
7 janvier 2025
Excellent people and service.
Great help and knowledge I needed to get the right stuff.
2 janvier 2025
Great experience, money well spent
Best prices, free and fast shipping, well packaged and fast email reply. Highly recommend this business, will definitely shop again when needed.
30 décembre 2024
Pure diesel power is the best!!!!
19 décembre 2024
Great tech service and products fast…
Great tech service and products fast shipping. Had everything within a week.
3 décembre 2024
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