Oder #5462 Hattie Miller to Phoenix AZ 85013 - placed on Aug 2nd - absolutely no shipping updates or communication. Please let me know where my order is
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DO NOT ORDER!!!! Ordered 2 pairs of jeans June 9th was told they would ship 5-6 weeks 8 weeks later still nothing no response to multiple emails not even an order update email, will be getting my mone... Voir plus
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled... Voir plus
L'entreprise a répondu
Pants quality are great unfortunately the size I typically wear was slightly smaller then expected with this brand. However when I asked for a exchange they said not to worry about exchanging and woul... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Premium Streetwear Apparel
Coordonnées de contact
Etats-Unis
- purereigncl.com
2,3
Bas
79 avis
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Don’t order nun from these folks
30 mars 2023
Avis spontané
It’s been 3 months and my order still…
It’s been 3 months and my order still hasn’t shipped… just give me my money back.. how long do u expect me to wait???
24 mars 2023
Avis spontané
REFUND!!
Ordered matching sweatpants and sweatshirt way back in Feb. Now they push back the shipping date. I sent an email with no response. Just give me a refund.👎🏽SMH
23 mars 2023
Avis spontané
Never got my order
Never got my order, no way to track it. This company is bogus I'm doing a chargeback.
21 février 2023
Avis spontané
Ordered a few times from Pure Reign
Ordered a few times from Pure Reign, always had good quality. Some items ship faster than others but it’s worth it!
3 mars 2023
Avis spontané
My favorite clothing brand atm
My favorite clothing brand atm. Only minor complaint is with the returns but I did get the exchange. Items are premium
20 février 2023
Avis spontané
Trash
Jean were gifted to me and I must say… Trash, fit like jeans for women! never again. Too tight up top too wide below. SMH
25 janvier 2023
Avis spontané
I received the item within the time…
I received the item within the time frame. Good material , will order again
1 février 2023
Avis spontané
Réponse de Pure Reign
Thank You!
- Team Pure Reign
Stone Stacked Denim
Great company, and the best pair of jeans. I purchased the stone stacked denim ! Favorite pair in my closet!
30 janvier 2023
Avis spontané
I had a great experience with the brand…
I had a great experience with the brand customer service. I ordered a pair of faith stacked denims size 36 and was called to be informed that the size was no longer available so I was asked if I wanted a refund or a different pair of denim and I chosen a different pair which was the ravens stacked denim size 36 and when I received my order I received a free t-shirt for the inconvenience. I will be ordering again in the near future.
18 janvier 2023
Avis spontané
Réponse de Pure Reign
Thank You!
- Team Pure Reign
Kept in contact when I had questions
Kept in contact when I had questions. The delivery arrive exactly when they said it would. I would do business again with this company.
19 janvier 2023
Avis spontané
Réponse de Pure Reign
Thanks for your patience!
Réponse de Pure Reign
Thank you! Quality over quantity.
Customer service is great
Customer service is great! Answered my questions regarding my order promptly…
I’ve pre ordered with them before.
27 janvier 2023
Avis spontané
Réponse de Pure Reign
Thank You!
Will not give refund, pants are wrong color
Will not give refund. My pants are entirely too long and they are the wrong color. Will not advise anyone to shop with them
26 janvier 2023
Avis spontané
Réponse de Pure Reign
If you ordered a pair of stacked denim. The length is longer than our skinny fit denim. ( the extra length gives the stacked effect )
We offer exchanges / refunds on items purchased at full price.
I received 3 out of 4 pants I’ve…
I received 3 out of 4 pants I’ve ordered from Pure Reign and they came damaged/not suitable. I requested a return for these items plus the one I never received and they denied it saying because they are discounted items. None of the items were on sale, I just used a promo code to discount the total. On their return policy, it says I can return, but I returned them anyways and will be looking forward to seeing my refund because this is a horrifying experience. Owner needs to get his business taken because of the false statements made
25 janvier 2023
Avis spontané
Réponse de Pure Reign
You requested a return for refund. Per our policy all discounted sales are final.( This customer did not indicate any claims of damage, which we would accommodate )
A promotional code is a discount. All items purchased at the original price is eligible for an exchange / refund.
Also you received 3/4 items that were ready to ship. The last item will ship when it is available. ( All terms are listed on our website , shipping timeframes for back ordered items is in the product description )
Sometimes they have cute thing
Sometimes they have cute thing. I love solid colors. But I like a little things that brings out me figure not make me look fat. Hate to say the service not so good. They don't even answer their phone. They should have training for this.
18 janvier 2023
Avis spontané
I ordered some pants back on December…
I ordered some pants back on December 12 2022 and received them Dec 14 2022. I sent them back for refund back they where to small on the 12/20/22 and I still haven’t received my refund. My order number is 10166
12 décembre 2022
Avis spontané
Réponse de Pure Reign
We received your email about your request. We explained that a refund would be processed. Please be patient.
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