Oder #5462 Hattie Miller to Phoenix AZ 85013 - placed on Aug 2nd - absolutely no shipping updates or communication. Please let me know where my order is
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
DO NOT ORDER!!!! Ordered 2 pairs of jeans June 9th was told they would ship 5-6 weeks 8 weeks later still nothing no response to multiple emails not even an order update email, will be getting my mone... Voir plus
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled... Voir plus
L'entreprise a répondu
Pants quality are great unfortunately the size I typically wear was slightly smaller then expected with this brand. However when I asked for a exchange they said not to worry about exchanging and woul... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Premium Streetwear Apparel
Coordonnées de contact
Etats-Unis
- purereigncl.com
2,3
Bas
79 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered 2pairs of jeans that were not…
I ordered 2pairs of jeans that were not back ordered &I know b/c the pair of jeans that I wanted were back ordered and I was hoping to get the jeans before new year’s. One pair did come on time. But the other they lied and said it was a (back door ) which is ghetto then changed it on the website and sent me a link supposedly as proof . I would rather them say sorry for the inconvenience we didn’t update our website page at the time but we’re working on it. Instead they lied which is extremely unprofessional. Now I have to wait 3 months to receive the jeans. I will ask for a refund and see how that works.
5 janvier 2023
Avis spontané
PURE TRASH
PURE TRASH, took my money canceled my order for no reason. Still dont have my money back either.
Super unprofessional
Lazy
Bad Customer Service
-5 star
25 décembre 2022
Avis spontané
Réponse de Pure Reign
Your order was cancelled/refunded because the item was out of stock. Our customer service team has responded to your emails & called so you are aware.
Allow up to 3 business days for the funds to return to the original payment form.
I done reached out to you guys twice…
I done reached out to you guys twice about my missing pair of jeans. I ordered two and only got one pair. Can’t get nobody to get back in contact with me
14 avril 2022
Avis spontané
I email you guys
I email you guys , I paid for express shipping stilll no pants !! I hope this not a scam …
24 décembre 2021
Avis spontané
Réponse de Pure Reign
The customer ordered a pair of denim that is on back order. The shipping time frame is in the product description.
Express shipping will be applied when the denim is ready to ship.
You also emailed us a few hours prior to leaving this review. This does not give our customer service team enough time to reply.
I’m pissed because I really want these…
I’m pissed because I really want these two pair of jeans but obviously their system is messed up cause it’s telling me my address isn’t my address basically I can make my purchase because my zip code doesn’t match the address which it clearly is so idk but right I’m not happy
29 novembre 2021
Avis spontané
Réponse de Pure Reign
So we receive a 2 star review.. because you couldn’t place a order🤣
Try reaching out to customer service to fix the issue. Instead of trying to bring down the brands reputation because you couldn’t get your way.
These jeans is my all time favorite and…
These jeans is my all time favorite and most importantly the quality of them is to die for. I will continue to support this brand! And oh yea the shipping is very fast received my jeans within 3 - 5 days
9 novembre 2021
Avis spontané
Jeans are a great fit
Jeans are a great fit, fantastic quality I am extremely happy with my order… Definitely will be buying again Thanks Pure Reign.
9 novembre 2021
Avis spontané
The scam was “ whole time I’m thinking…
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled my order . From the consumers perspective I feel business should have been properly conducted . But it wasn’t .
9 novembre 2021
Avis spontané
Réponse de Pure Reign
Business was conducted properly , your order was flagged for fraud. (Which is why we cancelled the order). As you stated you received the funds back to your account.
I’m unsure as to what information you believe we have from you. But there is none. The customer received the funds back to the original payment form.
They stole my money never received my…
They stole my money never received my order and they told me it was nothing they could do smh never again
19 juillet 2021
Réponse de Pure Reign
This is a blatant lie. Order #1420 states delivered by the post office with the tracking info provided.
Furthermore even if the package was lost in the mail, we are not responsible for those.
These pants are very nice
These pants are very nice, Great material, well cut and sized. Very fashionable.
19 juin 2021
The jeans look and fit great
The jeans look and fit great. The guys behind the brand treated me well. I had a problem and they fixed it. Will continue to shop with you guys. 10/10
18 juin 2021
I love my pair
I love my pair, will continue to buy from them. If y’all need a model let me know. I’ll do it !
17 juin 2021
Great customer service!
I purchased some hats and T-shirts from pure reign and the customer service I received was incredible. I am big on customer service so experiencing that was huge For me!!
26 mai 2021
Avis spontané
Great quality clothes and good customer service
I recently purchased from Pure Reign and my experience from beginning to end was great. The owner answered my questions promptly and nicely which I loved. The quality of the clothes is great as well. I plan on making more purchases soon!
26 mai 2021
Avis spontané
Been waiting so long for jeans like 8…
Been waiting so long for jeans like 8 or 9weeks still haven’t got them
26 mai 2021
Réponse de Pure Reign
8-9 weeks is simply not the truth. Customer ordered a item which was listed on the website as a pre order. (4-5) weeks. It was shipped on week 6. This 3 star review is based on the failure to read and agreeing to the terms before purchasing.
Réponse de Pure Reign
Yes... it was a pre order, Of course you’re waiting. The turn around time was openly listed for 4-5 weeks for a pair of denim that is in high demand. 🙃 This 2 star review has no impact on quality or how we conduct business here at pure reign.
Haven’t received my order smh
Places my order over 5-6 weeks ago still have no update on my order smh
24 mai 2021
How am I suppose to review something I…
How am I suppose to review something I haven’t received I ordered a month ago still hasn’t even shipped out
23 mai 2021
I have to wait forever for expensive…
I have to wait forever for expensive jeans that I don’t know if they’re even coming
22 avril 2021
Réponse de Pure Reign
If you ordered our stacked denim , it is on our website for Pre-Order. Which is listed in the description and our Instagram page.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.