Frequently, when I am off WiFi, my phone will show 4 bars in a 5G network yet I get the message that I am offline. I called to ask if this was due to not having priority access to AT&T’s towers. I w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff from sales to technicians were patient, friendly and knowledgeable. Our only issue with Pure Talk is the service area is significantly lower than what we had with Verizon. We us only get 2... Voir plus
Two or three times a month, my phone service is almost non-existent...no matter where I am at. At least once a month, my 5G and even 4G wireless service is sub-par...also no matter where I'm at. Rev... Voir plus
Excellent service, excellent customer service which is an awesome help,since so many companies use overseas "gate keepers" with a script they can't deviate from and supervisors that never call back. C... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
Coordonnées de contact
4,2
Bien
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Travino was so helpful and spent as…
Travino was so helpful and spent as much time on the phone as I needed. He provided all the information I needed to decide on a new phone. He was so kind and answered every question I had.
17 avril 2026
Avis spontané
Very helpful in choosing a phone.the…
Very helpful in choosing a phone.the process went well.
17 avril 2026
Avis spontané
Won't let me put my billing address in
Won't let me put my billing address in. Only line allows so many but mine needs more. Not a 2nd line. Annoying as hell on a smart phone.
Secondly, im not on auto pay. I get a not so nice email saying yall attempted to collect but failed. No calls, just a not so nice email.
17 avril 2026
Avis spontané
Good staff to help make the change easy
3 avril 2026
Avis spontané
I should have switched a LONG time ago
I had Verizon for 15 yrs. Expensive, great cell service, but HORRIBLE customer service. I finally decided to stop supporting a company that did not value me as a customer, nor support my ideals. Switching to PureTalk was easy, there is no difference in cell service and I am now supporing AMERICANS. Oh, and did I mention I am paying literally 1/3 of what I was paying with Verizon?
16 février 2026
Avis spontané
We love Pure talk
We love Pure talk! You answer the phone live and always help us out, and your value is far superior to our last carrier!
13 avril 2026
Avis spontané
The system seems to work
The system seems to work - I've just never had a 5G connection - only LTE. However, PureTalk is WAY less expensive than Google Fi and certainly all of the T-Mobile, Verizon etc. crowd.
16 avril 2026
Avis spontané
Every advantage of AT&, at one third the price!
Every advantage of AT&T at one third of the price. Just wish I had listened to Mike Rowe earlier.
15 avril 2026
Avis spontané
The price is right for the 2 lines
The price is right for the 2 lines. I support the organizations you contribute.
14 avril 2026
Avis spontané
So far
So far, just joining a few minutes ago, it’s been a pretty good experience.
14 avril 2026
Avis spontané
The PureTalk customer service staff are great
The PureTalk customer service staff are all in the USA. They are easy to communicate with, and they are knowledgeable about the phones and services. I'm paying half for the same service from my local cable service.
2 janvier 2026
Avis spontané
Dealing with PureTalk was effortless
Dealing with PureTalk was effortless, friendly, and polite. Best thing I ever did was switch to PureTalk.
6 février 2026
Avis spontané
Super happy
So far, so good. After switching from Verizon to Puretalk, I've been happy with my decision.
7 avril 2026
Avis spontané
Always has service
I have not been any where the phone did not work. Good service.
6 avril 2026
Avis spontané
The phone service has been fairly good
The phone service has been fairly good. Getting hotspot and or 5G internet speeds has been really spotty.
6 avril 2026
Avis spontané
Excellent support with iPhone,very happy with Pure Talk!
Great customer service!
3 avril 2026
Avis spontané
Better phone service by far.
Before I used to have Verizon and pay stupid money where certain areas of where I lived or commuted to didn't provide me service. With Puretalk I finally have found a phone service that provides me with service everywhere, I live the woods basically, the nearest grocery store to me is literally 45mins away. This phone provider is super good and the prices are great.
3 avril 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.