Purplebricks MortgagesAvis 

564
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service on my remortgage, clear information and easy application as purple bricks did almost all the paperwork. Emily was very helpful and very quick at replies which made the process a lot... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ross initially organised the re-mortgage and gave us a couple of options to suit our needs. Emily then assisted in the process and helped a lot with communication to both us and the solicitor. Kept... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mimmi was excellent. She thorough explained each step ever so well. She is always available whenever I required further assistance and guidance. Ever so kind and I would absolutely recommend to everyo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

À propos de Purplebricks Mortgages

Écrit par l'entreprise

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Coordonnées de contact

    4,9

    Excellent

    TrustScore 5 sur 5

    564 avis

    5 étoiles
    4 étoiles
    3 étoiles
    2 étoiles
    1 étoile

    Aucune trace de demande d’avis

    Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

    Comment cette entreprise utilise Trustpilot

    Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

    4,9

    Tous les avis

    (564)

    164 avis reçus au cours des 12 derniers mois

    Écrire un avis
    Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

    Noté 5 sur 5 étoiles

    Very good service

    Very good service, friendly and informative customer service. Would highly recommend. Thank you

    1 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We appreciate your kind words and are so glad that you found our customer service helpful and friendly. Thank you for recommending us!

    Noté 5 sur 5 étoiles

    Excellent Service from Ajay – Highly Recommend!

    Ajay has been incredibly helpful and professional throughout my remortgage and product switch process. He explained everything clearly, was always available to answer my questions, and made the entire experience smooth and stress-free.

    What stood out most was his attention to detail and genuine care in making sure I got the best deal tailored to my needs. He also followed up to check on my protection and insurance options, which shows how committed he is to providing a complete service—not just a transaction.

    I felt fully supported every step of the way and wouldn’t hesitate to recommend Ajay to anyone looking for mortgage advice or support. Thanks again for the excellent service!

    1 juillet 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that your remortgage and product switch process was smooth and stress-free. It's great to know that the attention to detail and care in tailoring a deal to your needs stood out. We appreciate you highlighting the follow-up regarding your protection and insurance options. Thank you for recommending our services!

    Noté 5 sur 5 étoiles

    Assistance - remortgage

    Great communication and feedback, assisted us where needed. Easy to engage with and willing to assist and help.

    30 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that our communication and assistance were helpful. We appreciate you engaging with us and value your positive feedback!

    Noté 5 sur 5 étoiles

    It was a good service and after been…

    It was a good service and after been rejected by our first lender Steve my advisor found Leeds building society really appreciated... Always kept up to date

    27 février 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that our service met your needs, especially after the initial setback. We appreciate you acknowledging our advisor's efforts to keep you informed.

    Noté 5 sur 5 étoiles

    Mortgage process

    We would like to thank Sophie and Katie for all their help and efficiency during the whole process of buying our first home.

    Sarah and Alex

    12 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you had a positive experience. We appreciate your kind words and are grateful for the opportunity to help you buy your first home.

    Noté 5 sur 5 étoiles

    Highly recommend Esha

    Esha was amazing throughout our mortgage process - always patient, responsive, and clear in her explanations. She made what could have been a stressful experience feel simple and manageable. We truly couldn’t have done it without her. Highly recommend, and thank you so much for everything! 😊

    6 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that the mortgage process was simple and manageable because of our team's support. We appreciate your recommendation and are grateful for your kind words. Thank you so much!

    Noté 5 sur 5 étoiles

    Brilliant Experience

    I had the pleasure of working with Iryna and Katie (Case handler) from Purplebricks Mortgages, and I couldn't be more impressed with their service. From the start, Iryna was incredibly responsive and proactive — answering my queries quickly and clearly, with minimal hassle.

    Iryna took the time to fully understand both my financial and residency situation, and gave me honest, practical advice on which lenders would be most likely to accept and approve my application. Their insight and guidance gave me real peace of mind.

    What really stood out was how Iryna went above and beyond — not only did she submit my application to a lender that suited my circumstances, but she also successfully requested a longer mortgage term than other brokers had suggested. This significantly improved my affordability.

    Thanks to their efficient handling and expertise, I received a mortgage offer in just 6 working days — much faster than I expected.

    Highly recommend Iryna and Katie for anyone wanting a smooth, professional, and personalised mortgage experience.

    15 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you had a smooth, professional, and personalised mortgage experience. We appreciate you highlighting the proactive support, clear communication, and expertise you received. Thank you for recommending our services!

    Noté 5 sur 5 étoiles

    Customer Service

    Purple Bricks were definitely the best choice for myself. The support they gave me, keeping me updated along every step and quite frankly they couldn't of helped any more than what they did
    Big shout out to Tiffany and Hayley - you both are angels and a huge credit to the company.

    13 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you had such a positive experience! It's great to know that the support and updates we provided were helpful. We appreciate your kind words and recognition of our team members' dedication.

    Noté 5 sur 5 étoiles

    Would definitely recommend Tiffany…

    Would definitely recommend Tiffany Ellis when sorting out a house. She took care of absolutely everything and I didn’t have to worry once.

    13 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that the process was smooth. It's great to know that our service gave you peace of mind. Thank you for your recommendation!

    Noté 5 sur 5 étoiles

    Excellent service for customer!

    11 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We are happy to hear that you had a great experience with our customer service. Thank you for your positive feedback!

    Noté 5 sur 5 étoiles

    The staff at purplebricks mortgages…

    The staff at purplebricks mortgages were supportive, detailing and explaining all information which gave me clarity of process.

    I sincerely appreciate their efforts.

    14 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We appreciate you sharing your positive experience. We're happy to hear that our team supported you by clearly explaining the mortgage process. Thank you for your kind words.

    Noté 5 sur 5 étoiles

    Mortgage renewal

    Ross and Angela have been thorough and very helpful. Always quick to respond to any queries and have found better deals than those available online.

    5 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you found our team thorough and helpful! We appreciate your feedback and are so glad we could find you better deals. Thanks for sharing.

    Noté 5 sur 5 étoiles

    Outstanding customer service

    Archie and Callum made the mortgage experience the easiest part of our house buying process. They are super efficient, helpful and incredibly knowledgeable. I wouldn’t hesitate to recommend them to anyone needing help with securing a mortgage.

    4 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that the mortgage process was easy for you. We appreciate your kind words and are so glad that our team's efficiency and knowledge were helpful during your house buying journey.

    Noté 5 sur 5 étoiles

    Surprisingly Excellent

    We were first time buyers and we'd heard mixed things about Purplebricks, but we decided to take the risk and use them as our mortgage broker after having a positive first phone call with them.

    Our advisor Sophie Haines and her manager Nigel Flack were both extremely responsive and helpful, in my opinion they went above and beyond at every step, and most importantly they found us a good deal on our mortgage and insurance.

    Really impressed and would recommend them to anyone.

    23 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We appreciate you sharing your experience as first-time buyers. We're happy to hear that our team was responsive and helpful in securing a good mortgage and insurance deal for you. Thank you for recommending our services!

    Noté 5 sur 5 étoiles

    Continued support all through out and…

    Continued support all through out and honest opinion,and vigilant rate review till the last moment working for us,what else do we need

    3 juin 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We appreciate your positive feedback and are so glad we could provide continuous support and honest guidance throughout the entire process. Thank you!

    Noté 5 sur 5 étoiles

    Excellent Service and Support from Purplebricks Mortgages

    I’m extremely satisfied with the service provided by Purplebricks Mortgages and would highly recommend them to anyone seeking a reliable and trustworthy mortgage service. Archie and Kirsty were incredibly supportive throughout the process—what is typically a stressful experience felt smooth and manageable thanks to their guidance and professionalism.

    30 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you had a smooth and manageable mortgage experience. It's great to know that you felt supported by our team. Thank you for recommending our services!

    Noté 5 sur 5 étoiles

    Fantastic service

    Fantastic service! I was in the loop with what was happening and communication was great. Definitely recommend Purple Bricks.

    30 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that you had a fantastic service experience! It's great to know our communication kept you informed. Thank you for recommending us!

    Noté 5 sur 5 étoiles

    As a first time buyer

    As a first time buyer, we found the help, advice and knowledge of our advsior - Lisa Dowling, amazing. She talked us through every step and was very helpful. I would definitely recommend Purple Bricks Mortgages

    21 mai 2025
    Avis spontané
    Logo de Purplebricks Mortgages

    Réponse de Purplebricks Mortgages

    We're happy to hear that our advisor was so helpful during your first home buying experience. We appreciate your recommendation and are glad we could support you through each step.

    L’expérience Trustpilot

    Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

    Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

    En savoir plus sur les différents types d'avis.

    Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

    En savoir plus sur le parcours des avis sur Trustpilot.

    Voici 8 conseils pour écrire des avis de qualité.

    La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

    Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

    En savoir plus