PURPLE LEAF UK Avis 

Purchased a pergola. Assembly instructions pretty straightforward and assembled by myself. Only needed 2 people for the positioning on the patio. Top tip. Keep your eye on the bolts, in particular the M15 bolts as strong winds will loosen them over time (as I discovered). Lost a few bolts but Purple Leaf supplied replacements (bit expensive, but happy to pay).

High quality parasols, easy to order and quick delivery. Shame it didn’t come with a cover.

So pleased with my new square cantilever parasol. Customer services were super helpful, delivery. Try quick. Very strong well thought out parasol. . Very happy .

I was really unsure how to contact purple leaf for a new umbrella cover, I tried several online sights but finally managed to send an email. I received a lovely message explaining the size that I should order, that was so helpful, the product arrived with a kind message thank you so much for all the help, and especially how you dealt with my enquiry . Jo

Excellent swift service, incredibly helpful and I received regular updates.
Definitely a company to recommend.
Thank you

Straight forward and easy transaction. Great quality products

Brilliant product, very sturdy, looks great now it’s up. Would definitely recommend to others thanks

Ordering was simply, delivery was as planned. Pergola went together without any problems, instructions were easy to understand and very pleased with the product.
Excellent value for money.

Delivered on time. Well made.realy good value.only one small niggal had clear most of threads with a thread tap not the inserts.otherwise perfect.

Parasol arrived promptly and as before the quality is excellent. thank you

Good product with good infomation. 3 parts to the order all delivered at differant times was a bit of a problem.

Really prompt with the delivery and the Parasol is fantastic , delighted with it tbh

Parcels arrived on time. Follow instructions as per booklet. Good quality gazebo. Delighted with our purchase

Purchase delivered promptly. Very well packed and everything intact and complete when checked. Would recommend this company.

Good prices, and very service and delivery.
Have not used yet, but sure all will be ok

Customer service is very good. I found them to be very helpful with good follow up.

Ordered a 12x16 foot hardtop gazebo from purple leaf on 23/10/25 got notification from XDP regarding shipping on 25/10/25 . Gazebo arrived on 28/10/25 in 6 boxes driver put boxes in my garage for me one box was slightly damaged but the contents were fine. unpacked boxes and checked contents all OK. Gazebo erected with help from my Daughter and Son in law as I am 77 years old. The build was pretty straight forward I did some pre assembly in my garage before the main build which helped. We only encountered 1 slight problem contacted Purple leaf via Email got a reply next morning with a solution. I had a previous Gazebo with a fabric roof my new hardtop Gazebo is far superior to my old one wish I had known about Purple leaf before.

Great customer service and great product.

We needed a cover for our parasol. On their website out of stock. I contacted them via e mail and they quickly sourced one for us.

Not often these days to get good feedback and a positive experience with customer service. Highly recommended company

Excellent customer service, parts required delivered quickly.
No problems.