Excellent experience with the shop. I purchased a Cybex G3 and was very impressed with the service. They offered a price match, making sure I got a great deal, and the delivery was incredibly fast —... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Excellent experience with the shop. I purchased a Cybex G3 and was very impressed with the service. They offered a price match, making sure I got a great deal, and the delivery was incredibly fast —... Voir plus
L'entreprise a répondu
Arrived day after ordering, very easy to put up. Perfect fit. Very impressed with overall experience.
L'entreprise a répondu
have asked to return an unopened pram bundle bought less than 30 days ago, as their refund policy states, I am entitled to a refund. Only to be told I cannot after 14 days ! And can only get store cr... Voir plus
Perfect shop for anyone looking for baby bits! We have bought almost every one of our nursery accessories, furniture, the pushchair from Pushchair Expert! The products are amazing, the staff are so fr... Voir plus
Prams, Pushchairs, Car Seats and more from the UK's number one Pushchair Review Experts. We bring our unrivalled knowledge to selling pushchairs and car seats. We also sell nursery furniture, baby carriers and much more besides.
Unit 24, King Street Industrial Estate, PE6 9NF, Peterborough, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Was supposed to get next day delivery, item now over 48 hours late and no update. Customer service number doesn’t work so can’t speak to anyone.
This is the first time purchasing anything from Pushchair Expert.
I was kept up to date with regular emails.
The company is professional and obviously care about their customers, their customer service is outstanding and knowledgeable.
I shall be ordering more items from this company and can highly recommend them to any other expecting parent that wants quality items that will be delivered next day.
The order was fulfilled quickly and was delivered on time - great service and great value
Bought a travel system over a year ago, had a couple of issues recently and the customer care is brilliant. Dan helped me both times and got the issues sorted! Couldn’t be happier.
I haven't received my order and I haven't heard back from anyone yet on where it is.
Great service; easy to use website and efficient ordering system. Very prompt delivery. Pleased with product - exactly as expected.
Very quick service and fast delivery. Very happy with product and service in general.
Good product, good price, good correspondence, delivered on date. Couldn't be better. Thank you
Pushchair Expert had the item I had been searching for at a good price. Delivery was really quick and they kept me informed via email of my parcel's journey. Really impressed and will definitely buy from this company again
We brought our pushchair earlier in the year from pushchair expert. (The service was fantastic). Unfortunately out egg2 carrycot defected just 4 months after we started using it. I contacted egg direct and they were not that helpful suggesting I go without a carry cot for a few days while they investigate and we send the carry cot back to them. I contacted pushair expert and Dan was fantastic. He took over communications and we have been sent a new carrycot! How we would have lived without our carry cot for a few days I do not know! Thank you so much Dan.
Bought my first travel set from this store, Abby was ever so helpful, especially that we didn't even knew what we were looking for our first baby! Im so so happy with my purchase and brilliant customer service!
How refreshing!
Super fast delivery and the right price with zero fuss. Most of my shopping is done online so I'm used to disapointment, but these guys were flawless. They also know their product, which I find to be rare these days. Thanks all!!
I just wanted to come on and say a huge thank you to Naydean today at the store who was absolutely incredible, knowledgeable and super helpful when we came looking for a travel system.
Nothing was too much trouble even when we tried and tested at least four, and we left with a system that we hadn’t even considered as it was originally out of budget. We were originally going to buy online but I’m so glad we were recommended to visit and “test drive” as it was worth its weight in gold.
I cannot say thank you enough especially as an older first time mum who is very overwhelmed with everything to have the help and stress taken away with such a large and costly purchase.
Please pass on my thanks directly. We cannot wait for our little girl to arrive and use the Cherry Oyster3 bundle!
Firstly the wrong chassis and wheels were sent. On asking for the correct ones to be sent we were told we did not understand the difference between silver and gold and did not understand light reflection. Eventually having been told how wrong I was a number of times and Pushchairexpert refusing to engage in a positive dialogue, James the business owner got in touch.
Cut a long story short, he offered a full refund if we could prove that the item we ordered, which was advertised on their website, which is widely available online, which we had seen in store and which we could prove with numerous photos of versions online was in fact available. He then suggested we had not even checked with the manufacturer, and that the model requested was not available and reneged on his offer of a full refund.
We have been treated like a villain all the way through the process, when all we have ever wanted was the product advertised.

Réponse de Pushchair Expert
Easy ordering online, quick delivery, my grandson loves his buggy.
Super quick delivery and great price! Very good service!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.