Chigwell Satellite  Avis 

very kindly richard at chigwell satellites tried to resolve my problem which is firstly that i paid for x2 BT set-top boxes : youview variant chigwell satellite sent me x2 BT digital set-top boxes i called up chigwell satellites on 31 july 2025 to explain the situation to mr richard he comprehended the predicament i have & sent me x2 hdmi 2 scart adaptors which very kindly arrived on 2 august 2025 via royalmail the review i am typing is that chigwell satellite hear a customer's concerns after the point of selling the item/s this is referred 2as from a retail perspective as after sale service very kindly the personal touch effectively
thank you
yours sincerely
Mr Jasbir Rai

Had a problem with Humax I bought over a year ago. Same day helpful advice. Great company, great service.

Fantastic service! I bought a 'renewed' satellite box from them which developed a fault. In less than 24hours I had a replacement box. It's rare to get such good service these days.

Great service and brilliant products

Great guys came out and sorted my elderly neighbours freestat and didn’t charge her . Thanks guys would definitely recommend. 👍

Six weeks of complete failure by BT solved by Chigwell Satellite!

Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a few hours with competence, kindness and high professionalism.

I would strongly recommend them.

Excellent quick and efficient service. Friendly, informative and helpful.

Ordered a reconditioned humax box from Spain. Delivered promptly and beautifully packed. First class service. Second time I’ve used them perfect both times.

Ordered a refurbished Starlink mesh node. Turned up quickly and well packaged.

Plugged in and paired straight away, and had no issues with it.

Pleasure doing business.

Prior to Easter 2025 I phoned Chigwell Satellites and spoke to Charlie regarding advice on a BT youview box, all my questions were answered and I found him very knowledgeable and helpful, therefore on the 22/04/2025 I ordered the item and an email was sent time indicating the DPD tracking number, the next day it arrived and I set it up without any problems.In conclusion Charlie is a fine ambassador for this company as other companies were not has helpful. Thanks to Charlie and others.

Very helpful on the phone when I needed advice and a prompt next day delivery. Would highly recommend.

I called at least 10 companies looking for a very specific Starlink part and a company that could deliver next day. Charlie at Chigwell Satellite answered my call and was helpful, knowledgeable and quick to understand the requirement. He sourced the part, sent me a photo to confirm it was what I needed, and in less than one hour it was dispatched and a link to track the delivery was sent. But further, he then invested time to try and find another part which we had discussed. Although that search was unsuccessful he put serious effort into giving superb customer service and I'm very grateful. This is customer service at it's best. Thank you.

I had a problem with a digibox that was faulty. Daniel was extremely helpful and made sure I had everything I needed to return the faulty box and receive a new one. No dramas, no questions. All very satisfactory. Would heartily recommend!

What a helpful team of people.
Being elderly and not very tech minded the gentleman I spoke to pointed me in the right direction with his easy to understand description of the products I was after. No pressure sales talk and not pushing the most expensive. Now it's my choice and will be back in touch with them when I have make my mind up.

The customer service was outstanding from Charlie he gave great advice.As a security engineer I will recommend them to everyone.
🌟🌟🌟🌟🌟

Very happy with the fast and high quality service from Charlie and Dan! Would highly recommend.

Excellent customer service.
Very kind, knowledgeable staff who will find a solution by going above and beyond. Thank you

Orders sky Q metal wall mount & WiFi mount.
Delivered fast, boxed and with thick plastic protective bag over each item. Screws & plugs included (Didn’t need as used Fischer fixing on plasterboard walls, large Velcro packs also included. Overall I was very impressed, as someone who sells online myself I know I value items arrived undamaged and in pristine condition. Only little night was we hi message via live chat to ask a a question the answer was ver blunt, no niceties or greeting. Apart from that 9-10 otherwise 10-10.

Great service. I was unsure exactly what I wanted, and rang Chigwell Satellites for help and advice, having read many confidence giving reviews about them. The reviews are well deserved. Staff are very knowledgeable, professional and helpful. I have found them to be very genuine, offering good, honest advice and information. Real people, who genuinely care about customer satisfaction. A rare find, these days. They deserve to do well, and I highly recommend them.

Great Service and the best price for my Humax