After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out... Voir plus
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Purchased a rather expensive soldering station from them -- mis-read the description and ended up with the wrong item. For QSource, this was not a problem. They very promptly gave me an RMA and a re... Voir plus
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Great Product! I needed some signs to post on our luggage carts in our Condominium. I couldn't find the right size or shape anywhere, and I didn't want metal, because we are on the beach and they... Voir plus
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À propos de l'entreprise
- Fabricant
- aussi dans
- Grossiste en appareils électriques
- Laboratoire
- Magasin d'électronique
- Service de réparation de matériel électrique
- Services aux entreprises
Informations provenant de diverses sources externes
Solution Provider for Industrial Assembly & Production
Coordonnées de contact
227 Knickerbocker Avenue, 11716, Bohemia, Etats-Unis
- 1-800-966-6020
- qweb@qsource.com
- qsource.com
4,6
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
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Main office: Virginia Beach, Satellite office in NC
My company has a main office in Virginia and a satellite assembly office in NC. When I ordered the JBC soldering tips online, they let me enter both a ship-to address and a billing address, and these could be different. But after I placed my order, I received an email indication that the billing and ship-to addresses had to be the same. This was a major inconvenience in that I had to have the items shipped to the billing address, then I had to have them shipped again to NC - I had to pay for shipping twice! I can understand the reasons due to fraud, but then do not ask for different shipping and billing addresses when ordering.
Second, I had to chase down the status of my order, there was no indication if it had been shipped or not, after 2 weeks I still had no feedback until I asked for it. Most companies alert the customer if there will be a delay in order processing, not just say nothing at all (certainly had no problem letting me know about the ship-to address, but didnt give an order status).
19 janvier 2022
Réponse de Q Source, Inc.
Bruce,
Thank you so much for taking the time to review your experience with Q Source. We are sincerely sorry that your experience was a negative one. We strive to improve customer satisfaction with every interaction, and that was not accomplished here. Your order was should have been handled better and we are sorry. As with most things you never get a second chance to make a first impression, but hopefully you'll give us a chance to forge a better relationship. Be well
Excellent product and service
I order tamper seals through Q Source. I always get my orders quickly, and customer service is excellent.
18 janvier 2022
Réponse de Q Source, Inc.
Hi Veronica J.,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s experiences. 😊 We try to be as quick, while providing the best service possible for our customers. We hope you stop back soon.
Paid $50+ for 2 day shipping for a $10…
Paid $50+ for 2 day shipping for a $10 part received wrong part. Not real happy
14 janvier 2022
Réponse de Q Source, Inc.
Hi Baps,
Thank you for taking the time and reviewing your Q Source experience. We regret your experience was not all you had hoped. We have reviewed your order for item CS0128-SOCKET-T070 the Socket Snap Adapter - 10 mm. According to our records this was the item shipped. Please contact us at (855) 945-0739 and so we may resolve your issue.
Your service is good.
8 novembre 2021
Réponse de Q Source, Inc.
Hi Sangin Kim,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. We strive to be quick and efficient to bring better service our customers. 😊 We hope you stop back soon.
Réponse de Q Source, Inc.
Hi Ira,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. 😊 We try to be as quick, while providing the best service possible for our customers. We hope you stop back soon.
Christian did a great job in taking…
Christian did a great job in taking care of my order for 4 gallons of staticide.
He kept me up to date on the issues involved with updating of Q Source's credit card system.
All is good now. :) Sincerely, Steve Jensen of CMSI Technologies.
9 août 2021
Réponse de Q Source, Inc.
Good morning Steve,
Thank you for taking the time to leave your review and kind words towards Christian. We strive to provide the best communication on all our orders good or bad and glad you got to see that firsthand. We look forward to working with you in the future 😊
Ordered a cover for my computer test…
Ordered a cover for my computer test bench, my cats are walking balls of static so I want to keep any open components safe. Good option for the tarp here and they even saved me money by reaching out and letting me know their standard shipping, based on my proximity to the shipping facility, would be faster and cheaper than my selected option. They also were very diligent on follow ups and I heard back from them within minutes of my emails. If I ever need anything ESD again, this is the first place I'm looking.
1 juin 2021
Réponse de Q Source, Inc.
Hi Brian,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. Your order is important to us and we want you to know how important you are to us.😊 We strive to be as efficient as possible to better service our customers. We hope you come back soon.
Had to backorder my purchase
Had to backorder my purchase. Took over 9 months due to Covid, but I received regular updates with estimated shipment date. When my purchase was shipped, I received notice as well. They kept on top of everything!
24 mai 2021
Réponse de Q Source, Inc.
Hi Jim,
Thanks so much for your kind words and your patience throughout this process. We strive to be as quick and efficient as possible to better service our customers and sometimes this is not always possible. Our aim is then to be as communicative as possible, until we can the order is resolved. We hope you come back soon. 😊
Fast service
14 mai 2021
Réponse de Q Source, Inc.
Hi Matt,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s experiences. We strive to be as quick and efficient as possible to better service our customers. 😊 We hope you stop back soon.
Excellent service
11 mai 2021
Avis spontané
Réponse de Q Source, Inc.
Hi Edna,
Thank you for taking the time to review Q Source. We love consumer feedback. We look forward to working with you.😊
Réponse de Q Source, Inc.
Hi Elma,
Thank you for taking the time and reviewing your Q Source experience. We love to hear about our customer’s experiences. We strive to be as efficient as possible to better service our customers. We look forward to working with you again soon.😊
Works Perfectly Now !
After receiving some instruction and coaching on how to "repair" the malfunctioning tool by reinserting the spring which had come apart from the opposing handles, it WORKS perfectly well !! Initially I could not get the spring to remain in place but it does now. I look forward to ease of use in the future. Thank you Q Source, Inc.
25 avril 2021
Réponse de Q Source, Inc.
Hi Alicia,
Thanks so much for the opportunity to help you with your product. We hope you enjoy your purchase for a long time. We look forward to working with you in the future.
Best,
Q Source Inc.
Great customer service and product.
29 mars 2021
Réponse de Q Source, Inc.
Hi Natale,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. 😊 We strive to be as efficient as possible to better service our customers. We hope you come back soon.
We are please with the service that we…
We are please with the service that we receive. Quotes are always given in a timely manner and goods shipped quickly.
23 février 2021
Réponse de Q Source, Inc.
Hi Jessica,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. We strive to be as efficient as possible to better service our customers. We hope you come back soon and look forward to working with you in the future😊
Still waiting on item to arrive.
22 février 2021
Réponse de Q Source, Inc.
Hi Benda,
Thank you for taking the time and reviewing your Q Source experience. We love to hearing about our customer’s positive experiences. We strive to make available a large variety of items to better service our customers. We hope you come back soon and look forward to working with you in the future😊
Totally Recommended
This guys are great to deal with. Excellent customer service and they can service all my rework needs (scopes, flux, soldering irons, benches, etc)...
9 février 2021
Avis spontané
Réponse de Q Source, Inc.
Hi Yago, Thank you for taking the time and reviewing your experience with us . We appreciate loyal customers like yourself, and we look forward to continuing to work with and support your team!
Réponse de Q Source, Inc.
Hi Ray,
Thank you so much for the updated review. We really appreciate the time, effort and understanding. We hope to continue working with you in the future. 😊
Great products and fast delivery!
12 janvier 2021
Réponse de Q Source, Inc.
Hi Laura,
Thank you for taking the time and reviewing your experience with us . We love to hearing about our customer’s positive experiences. We hope you come back soon and look forward to working with you in the future😊
Love the lab jacket I got. Light and cool, just what I was looking for.
Love the lab jacket I got.
18 décembre 2020
Réponse de Q Source, Inc.
Hi Stacy, Thank you for taking the time and reviewing your experience with us 😊. We love to hear about our customer’s experience and reactions to the products they've purchased. We look forward to working with you!
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