Good evening,it was so nice that James contacted me personali.There was a change in the order and he made a perfect solution.I am sooooo happy with my new curtains,i love m. Thank you James,you do ve... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Because of a manufacturing issue the curtain rings I received were not the correct size. But that was not a problem for James who went above and beyond to find us the correct rings. He spent a weekend... Voir plus
Item was not what I wanted, tried to email the sales team asking for a refund and was ignored me. Update: Comment below is apprwciated but is wrong, order was placed mid April and request... Voir plus
L'entreprise a répondu
It was a nice surprise to come across a company that still displays a phone number on their website and actually answers the phone! I had a few queries so it was important that I could speak to someon... Voir plus
À propos de l'entreprise
- Magasin de garnitures de portes et fenêtres
- aussi dans
- Fournisseur et fabricant de rideaux
- Magasin de design et de décor intérieur
- Magasin de literie
- Magasin de rideaux
- Magasin de rideaux et stores
Écrit par l'entreprise
Quality Poles offers a wide range of high quality Metal and Wooden Curtain Poles, Bedding, Curtains, Venetian Blinds, Curtain Tracks, Roller Blinds, Pole Accessories and more. We specialise in home furnishing products from manufacturers such as Hallis Hudson, Jones Interiors, Catherine Lansfield, Integra, Swish, Speedy Products, Cameron Fuller, Universal and more. We also ship worldwide, so no matter where you are, you can order the same great products at Quality Poles."
Coordonnées de contact
The Street 2, IP20 0DF, Alburgh, Royaume-Uni
- 01986 511078
- Sales@qualitypoles.com
- qualitypoles.com
4,6
Excellent
289 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick delivery but not great quality…
Delivered on time but quality of cushion acceptable but not the best.
They were overfilled and the zips not sewn in particulary well.
31 août 2022
Réponse de Quality Poles
Hi
Thank you for your review.
I apologise for the cushions being of an unsatisfactory quality.
The filled cushions you ordered are one of the lowest priced filled cushions that we supply at £6.99 each, so the quality naturally lowers at that price point.
The cushions may have been from a bad batch, so i will pass on the information to the supplier to see if they can fix the issues on future items.
Thank you
Regards
Quality Poles
Easy to order and very prompt delivery
Easy to order and very prompt delivery. Excellent service.
31 août 2022
Brilliant service,swift delivery
Brilliant service,swift delivery, lovely product, thanks
17 août 2022
Failed to buy a suitable curtain rail…
Failed to buy a suitable curtain rail locally.
So looked on line and found your site,
The service was excellent and I was surprised when it arrived next day,
Brilliant choice
Thanks
26 août 2022
Excellent service and speedy delivery
23 août 2022
Ordered duvet set was here as very…
Ordered duvet set was here as very quick, was kept up to date with delivery and was a good buy
17 août 2022
Gorgeous bedding at great prices
Gorgeous bedding at great prices. Customer service is fantastic!!
1 août 2022
Excellent service and good price
26 juillet 2022
Excellent quality duvet set
Excellent quality, arrived on time hassle free and well packaged.
20 juillet 2022
Quick and easy experience
20 juillet 2022
Superb
These cushions are superb quality and good value. They arrived very quickly too.
15 juillet 2022
Very helpful on the phone
Very helpful on the phone. Excellent service. Ordered Thursday afternoon and arrived Friday morning, how quick was that! Very pleased with my purchase, all fittings supplied and reasonably priced too, would definitely use them again.
8 juillet 2022
The quality of the product was…
The quality of the product was exceptionally poor . Low quality plastic .
Had difficulty contacting .mail not ignored .Repeated phone calls before a call back .Sent it back at a big cost in time and money to myself.
16 juin 2022
Réponse de Quality Poles
Hi David
You ordered a metal curtain pole set and we have no plastic curtain poles available from any of our suppliers, so you are providing false and misleading information.
You mentioned that emails were ignored but we have not received any emails at all from you.
The only contact that we received from you was 3 voicemail messages (which you have also complained about) so i will outline the real situation below.
The times of your impolite voicemail messages on the Monday were the following.
3.02pm
3.05pm
3.08pm
Do you really need to leave 3 voicemail messages within the space of 5 minutes? surely 1 is suffice?
I went outside for a brief moment to organise stock and then called you back as soon as i saw your message. I don't have a dedicated call centre like Amazon.
Complaining about time and expenses to send an item back is also a bit much don't you think?
It also cost me a large amount of time and expenses to send the item to you, but i'm not going to complain about that as i have common sense and understanding.
Thank you
Regards
Quality Poles
Very efficient service especially as my…
Very efficient service especially as my order covered a bank holiday weekend due to the jubilee.
The duvet set was as advertised, nicely packaged and will make a special gift for my granddaughter's birthday.
Thank you
Marie
14 juin 2022
Order of 2 hand towels
Excellent with letting us know about delivery. Informative. Reassuring.
8 juin 2022
Excellent service and products
Excellent service and products. Arrived packaged so securely. Informed of the tracking every step of the way. Fantastic company
6 juin 2022
Very good quality chrome curtain tie…
Very good quality chrome curtain tie backs, excellent value for money.
26 mai 2022
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.