Quicklens Australia Avis 

320
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... Voir plus

Noté 1 sur 5 étoiles

I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... Voir plus

Noté 5 sur 5 étoiles

Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.

Noté 5 sur 5 étoiles

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Boutique de santé et beauté

Écrit par l'entreprise

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(320)

2 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Deceptive and unfair

It's extremely duplicitous to have a 'com.au' website, and be based overseas and not upfront about this. I ordered my contact lenses in good faith but because Quicklens is not an Australian company I was unable to claim my private health rebate. This means they cost me far more than they should have. I will never use Quicklens again for this reason.

6 février 2024
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Réponse de Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.

Please be advised that as stated on our website, QUICKLENS is a global company
with our headquarters located in Singapore.
(https://www.quicklens.com.au/company/company/)
Any foreign company that is licensed to trade in Australia is eligible to register for a .com.au domain.

As we are an overseas based company and not a registered optical provider with any Australian health funds.
Therefore we do not have a provider number and the item numbers necessary for making insurance claims.

Please refer to the terms and conditions you agreed to at the time of purchase.

Terms And Conditions
https://www.quicklens.com.au/rule/index/

Thank you for your understanding.

Noté 5 sur 5 étoiles

Fast postage

Fast postage, good variety of products.

29 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Ease of order

Ease of Order.

1 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles
Logo de Quicklens Australia

Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Easy ordering and perfect fit

Easy ordering and perfect fit. Love the coloured lens.

19 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

quick and efficient

15 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 1 sur 5 étoiles

Too late delivery

9 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
Please be advised that your order items are custom ordered and we explain that these are currently difficult to source from the manufacturer and it may take more than 4 weeks on the product page. Please feel free to let us know by email at info@quicklens.com.au if you have further questions about your order.

Noté 5 sur 5 étoiles

Quick and reliable

Quick and reliable. I’ve been buying contact lenses from Quicklens for over 10 years.

5 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Can't live without Quicklens

Always superb service and reliable on-time delivery!!

4 janvier 2024
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Great product and service

28 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Efficient

Efficient, reliable and good price…I don’t look anywhere else

28 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 1 sur 5 étoiles

did not receive my package after 2 months waiting

I ordered and paid contact lens on 14.12.23. But after 2 months, I still did not receive email that my oder is dispatched or not. I did not receive my package yet. I don't know what is going on, why it takes so long.

14 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review. We sincerely apologise for the inconvenience caused by the delay. Please be advised that we dispatched your order on 05/03. You will receive a Dispatch Information email by the end of 06/03. We hope you will receive your order very soon.

Noté 1 sur 5 étoiles

Ordered Acuvue Oasys lens (2 weeklies)…

Ordered Acuvue Oasys lens (2 weeklies) - but they seem to disintegrate after 1 week.

17 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our products. We've emailed you, please kindly reply with the details so we can arrange to send you a replacement lens if applicable. We look forward to hearing from you soon.

Noté 2 sur 5 étoiles
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Réponse de Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
We have checked our system and found that your order was dispatched within 6 days of placing the order even though your order items are all custom-ordered which normally takes one to two weeks to receive them from our supplier. We also confirmed the delivery took only 5 working days. We hope this information will help with your future order. Once again, thank you for using our service.

Noté 5 sur 5 étoiles

A good company to use

I have been using Quicklens for many a year and I always have my much needed contact lenses “quickly”!

10 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 5 sur 5 étoiles

Ordering contact lens from Quicklens is easy…

I have ordered contact lenses from this company for many years. If there is a delay, this is always communicated.

Well packaged, always the correct order. Usually delivered within two weeks. Highly recommended!

3 décembre 2023
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Noté 4 sur 5 étoiles

Great product

The product is great. However, please allow sufficient time for the product to be shipped. Mine shipment took about 2 weeks to come through after placing my order.

25 novembre 2023
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Réponse de Quicklens Australia

Thank you for your review and your ongoing custom with us. Please be advised that we have started a new delivery service recently. We hope your next order will be delivered faster!

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