QuiteLike Avis 

563
•
TrustScore 4 sur 5

4,0

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Noté 1 sur 5 étoiles

It was a special case of terrible, infuriating and moderately tasteless. Firstly order arrived open, then the website won’t send the requisite code to let me use my account - infuriating but not insur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding quality, Original recipes and easy on the pocket. We get excited about our deliveries and have enjoyed every single one immensely. Definitely the best food delivery on the market. Oooh and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve used a few different meal kit companies for vet the years, and had big expectations when ‘Quite Like’ made the claim of being the best in Australia! However, I have not been disappointed, they re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love QuiteLike — the food is delicious and the kids love it too. The recipes are easy enough for them to follow independently, which means they can cook dinner and Mum gets a break! Having used mea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 43137917492

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Épicerie
  4. Livraison de repas à domicile

À propos de QuiteLike

Écrit par l'entreprise

QuiteLike is the meal kit for food lovers made and operated right here at home. We’re bringing a good glug of excitement to the daily dinner dilemma by sharing a love for fresh, quality ingredients at weeknight prices.

We’re never-boring, always thrilling with a weekly changing menu of 30 real nutritious and real delicious recipes inspired by Aussie produce and kitchens.

It’s time to squeeze some excitement over the evening meal and have some fun in the kitchen.

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4,0

Bien

TrustScore 4 sur 5

563 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,0

Tous les avis

(563)

91 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

As a first time user of this company…

As a first time user of this company after trying all the others I'm very disappointed ☹️ our box arrived this morning and the delivery person didn't even knock they just dumped on the doormat and left. Only when I receive the text did I know it had been delivered.
On opening the box I couldn't check everything as I was running out the door on the school run but the cool stuff bag was wide open under the 5 other bags of ingredients weight on top of it the sour cream was all smashed open so everything had to be rinsed off not great when I'm about to leave the house.
Then getting further into the bag the bechamel sauce packet has also split covering the rest of the ingredients.
When I got home I wanted to check the other pre packed bags to find more missing ingredients and the portion sizes of protein for a family of 4 is ridiculous it wouldn't even fill my two teens let alone us as well.
So basically they are exactly the same as the other meal kit suppliers and absolute rip off avoid at all cost and the customer service is just as bad as I'm still waiting for a response almost an hour on

28 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Lisa,

We’re so sorry your first experience with QuiteLike has been so disappointing, this is not the standard we aim for, and we completely understand your frustration.

From the delivery to the damaged ingredients and missing items, it sounds like we’ve let you down across the board. That’s not acceptable, and we sincerely apologise. We know how busy mornings can be, and the last thing you should be doing is rinsing groceries or chasing customer service.

Our team is currently working through support queries and will be in touch as soon as possible, but we agree, you shouldn’t be waiting this long. Your feedback is being escalated so we can investigate what went wrong and make this right.

Thanks for taking the time to share your experience. We know we only get one shot at a first impression, and we’re genuinely sorry we missed the mark.

The QuiteLike Team

Noté 1 sur 5 étoiles

Consistent delivery issues. Do not recommend.

We had endless delivery issues with QuiteLike. They refuse to deliver the box to our front door, despite the fact that the resident is blind and cannot carry the heavy box all the way from the street or the upper driveway. We live in a townhouse, not a unit, yet the issue could not be resolved after many complaints. Our advice: do not sign up for this company if you are disabled, have small children, are elderly, or cannot lift heavy items. The recipes are good, but the delivery problems, missed orders, wrong or spilled ingredients, and lack of resolution will leave you very frustrated.

28 juillet 2025
Avis spontané
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Réponse de QuiteLike


Hi Marina,

We’re really sorry to hear this, and we completely understand your frustration. It’s unacceptable that your delivery needs weren’t met, especially considering your circumstances and we sincerely apologise for the stress this caused.

We work with third-party couriers, but that doesn’t excuse the lack of support or follow-through on our end. Your feedback has been escalated so we can urgently review what went wrong and how we can better support customers with accessibility needs. Again, we are so deeply sorry for the experience you've had with us, it is absolutely not the standard we set.

Thank you for your honesty, it’s reviews like this that help us improve. If you’re open to it, please reach out to us at support@quitelike.com so we can follow up personally.

The QuiteLike Team

Noté 1 sur 5 étoiles

False Advertising

False Advertising! This is all around disgusting. First, the food is delivered in a cardboard box, not a polystyrene box. There are tinned and plastic wrapped foods and condiments. The so called fresh vegetables are soft, wilted and brown. Ginger is hard and brown, like a piece of wood. The meat looks brown/off and not edible. Also, the steak the recipe calls for is CHUCK steak! GROSS! Chicken has fat and blood vessels left on it. That's only a part of the issues I have with this company.
I emailed over 24hrs ago to request my next order to be cancelled and a full refund. I haven't received a reply and I can't see the refund in my account.
The current delivery is in the bin! What a waste of my hard earned money! And because they've taken the money out of my account for the next delivery, that I want a refund for, I don't have enough to do a proper shop, so I'm living off eggs and bread this week.
Be ware, I fear this is a money making business only and they DO NOT deliver fresh, good quality food.

EDIT: Please check your emails! Please have the courtesy to reply to your emails. I am due a refund of almost $200, money I can't afford to throw way.

21 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your recent experience and completely understand your frustration and disappointment. This is absolutely not the standard we aim to deliver, and your concerns are being taken seriously.

We sincerely apologise for the condition of your ingredients and the delay in our response. While we use sustainable cardboard packaging, each box is packed with a cool bag and ice packs to keep ingredients at a safe temperature throughout delivery. If this wasn’t the case with your order or if items arrived warm or spoiled, we’d like to investigate further and make it right.

We understand how upsetting it is to receive a box you can’t use, and how stressful it can be when a refund or cancellation hasn't been processed promptly. This is not the level of service we strive to provide.

Please email our customer support team directly at support@quitelike.com with the email associated with your account and any details you’ve already provided. Our team is ready to prioritise this issue, ensure your refund is processed, and assist with cancelling your upcoming delivery.

We’re here to help and would really appreciate the chance to make things right.

Kind regards,
The QuiteLike Team

Noté 4 sur 5 étoiles

Good Quality Ingredients and nice recipies

The quality of the ingredients and recipies has been good. The portion size is large and I need to split a serves 2 into a serves 3 or even 4. It took a few deliveries to have the hang of not ordering meals too similar to each other!
I think the value is good.
The best by dates are not always long enough on items like the salad leaves or baby spinach - one week all my meals had some ingredient with a best by date in 3 days time.
Delivery has been underwhelming with boxes not delivered to my front door but dumped at the top of the stairs - last week upside down!
Confirming delivery 8 days out seems a long way out but I think this is similar to other services, would be nicer to do this 3-4 days out.
I would also love a more detailed filter to be able to remove recipies with a specific ingredient - again haven't found a service who do this and surely it's not hard!

22 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Joanne,

Thank you so much for your thoughtful feedback – we’re really glad to hear you're enjoying the quality of our ingredients and recipes, and that you’re finding good value in the service!

We appreciate you pointing out a few areas where things could improve. We’re sorry to hear about the delivery issues – your box should always be handled with care and delivered to your front door. We’ll follow up with our delivery partners to make sure this is addressed.

Noted on the best before dates too. While we work closely with our suppliers to ensure freshness, we understand how frustrating it is when ingredients don’t last long enough, especially leafy greens. We’ll pass this feedback to our operations team for review.

We’ve also taken on board your suggestions around shorter confirmation timeframes and more flexible filters. We’re actively exploring ways to enhance the recipe selection experience, ingredient-level filtering is something we’d love to offer in the future.

Warm regards,
The QuiteLike Team

Noté 5 sur 5 étoiles

Best quality produce and meat

Best quality produce and meat we have had from a meal service (and we have trialled a few similar brands!!). Meat is always tender and of great quality. Will be sticking with Quite Like from here on.

15 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Kate,

This is such a wonderful review, thank you! We’re so happy to hear you’re loving the quality of our produce and meat, and that it stands out from the rest. That’s exactly what we aim for every week.

We can’t wait to keep cooking with you, thanks for sticking with us!

Noté 2 sur 5 étoiles

The food tastes good but I’ve gained weight- too fatty!

The food is mostly fresh but I have had deliveries where the chicken is questionable and has a funky smell, even if I’m using it straight away. There is a lot of full fat ingredients - chicken thigh meat, cream, white rice, brioche, etc, so we’ve actually put on weight which I’m not okay with! We have had missing ingredient cards, ingredient cards with incorrect and conflicting ingredients (the list on the side saying one type of spice, but the method saying to use a different one) and whilst the food usually tastes great, I think we’ll stop using it because I don’t like that I’ve put on weight after starting this.

15 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Stephanie,

Thank you so much for taking the time to share this, we really appreciate your honesty. We’re so sorry to hear we’ve missed the mark for you in a few ways.

Firstly, we completely understand your concerns about the richness of some recipes. We do offer a mix of lighter options, and we’re always working on adding more variety with leaner proteins, whole grains and lighter swaps. Your feedback is really helpful as we plan new dishes.

We’re also really sorry about any missing or incorrect cards. That’s not the experience we want for you at all and we’re reviewing our packing and recipe process to make sure this doesn’t happen again.

Thank you again for giving us a try, we’d love the chance to turn this around if you’d consider giving us another shot down the track.

Noté 4 sur 5 étoiles

Really enjoying the generous portion…

Really enjoying the generous portion size and variety of meals. In our first couple of boxes the meat expiry date was close to used by and I didn’t realise so was not able to make one meal. I now check them closely to ensure I used them depending on what meat is expiring first. Only the other negatives is this is our third box where we’ve received one incorrect recipe card. While it’s not a complete dealbreaker, incredibly annoying having to logon to the website and find the recipe for the ingredients that’s been supplied.

14 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Sarah,

Thank you so much for sharing this, we really appreciate you taking the time. We’re so glad you’re enjoying the generous portions and variety, but we’re genuinely sorry about those pesky recipe card mix-ups.

That’s not the experience we want for you at all. It’s great you’re checking dates now, but we’ll keep working to make sure proteins are as fresh as possible and labelled clearly so it’s easier to plan your meals in the best order.

We’re reviewing our packing process to stop this happening, but if it does, please reach out to support@quitelike.com and we’ll get the right recipe to you straight away.

Thanks again for your patience and for cooking with us, it really means a lot!

Noté 5 sur 5 étoiles

We like the variety of recipes

We like the variety of recipes. We like the quality of the food. We like the portions. There are no premium recipes, they're all generally high quality. I like that we haven't been asked to use tacos in place of other types of bread and there's not too much spinach to stir through and wilt at the end of a recipe.

14 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Nathan,

This is such a great read, thank you! We’re so happy you’re enjoying the variety, quality and generous portions. Love that you’ve noticed the little things too, no endless taco hacks or mountains of spinach to wilt!

We really appreciate you cooking with us and sharing your thoughts. Here’s to many more delicious dinners ahead!

Noté 5 sur 5 étoiles

Menu

Menu, ingredients all fantastic

7 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Paula,

Thank you so much for the lovely feedback! We’re thrilled you’re enjoying the menu and our ingredients, that’s exactly what we love to hear.

If there’s ever a dish you’d like to see added, or anything else we can do to keep things fantastic for you, just let us know!

Happy cooking!

Noté 5 sur 5 étoiles

Yummy and convenient

I have tried other meal boxes in the past, which haven’t stuck. But my family loves QuiteLike. Delicious healthy food, relatively easy to cook, varied menu, easy-to-use website with easy ways to pause/change your subscription. Really making life easier for us.

7 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Tasha,

This is such a wonderful message to read, thank you! We’re so happy to hear QuiteLike has stuck with your family and is making life that little bit easier (and tastier!). Delicious, healthy meals and an easy experience are exactly what we’re here for.

If you ever have any ideas or dishes you’d love to see on the menu, we’re all ears. Thanks again for cooking with us! 💛

Noté 1 sur 5 étoiles

Dont do it!

What a shame, quitelike has nice food options but the customer service is crap! The people who pack the food always get the orders wrong and miss meals. Customer service is only contactable via email and not by phone. They leave the box at the front door smashed and the meat and poultry smell slightly funky. I am just so so annoyed and dissapointed. Back to hello fresh for us!

1 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

We’re so sorry to hear about your experience, this is incredibly disappointing to read, and it’s absolutely not the standard we want for anyone.

Missing meals, damaged boxes, poor packaging and anything less than fresh ingredients are unacceptable, and we’re truly sorry we’ve let you down. We know how frustrating it is when you can’t get quick help too, we’re actively working on ways to make it easier to reach us and get things resolved faster.

If you haven’t already, please email us at support@quitelike.com so we can follow this up properly and make it right. We’d love the chance to turn this experience around if you’d ever consider giving us another go in future.

Thank you for giving us a try and for taking the time to share this honest feedback, it helps us do better.

Warmly,
The QuiteLike Team

Noté 5 sur 5 étoiles

Delicious recipes and fresh ingredients

Menu options are delicious, no additional costs, ingredients are always fresh and top quality and generous portions. We love it!

1 juillet 2025
Avis spontané
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Réponse de QuiteLike

Hi Ginny,

Thank you so much for the kind words, it’s wonderful to hear you’re loving the recipes, fresh ingredients and generous portions. That’s exactly what we aim for!

We’re so glad you’re enjoying the value too. It means a lot to have you cooking with us and sharing the love.

Thanks for being part of the QuiteLike family!

Warmly,
The QuiteLike Team

Noté 2 sur 5 étoiles

So far it’s been ok

So far it’s been ok. The food and menu selection has been excellent. Your delivery service isn’t that great however. Wrong address delivery resulting in a missing box. Punctured boxes leaving food vulnerable to the environment, and boxes being dropped damaging ingredients. If these problems can get sorted then I will re review. Prices are reasonable too.

29 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi Jenny,

Thank you for sharing this, we really appreciate your honesty. We’re glad you’re enjoying the food and menu selection, but we’re so sorry to hear the delivery experience hasn’t matched that standard.

A missing box, damaged packaging and vulnerable ingredients are definitely not what we want for you. We take this seriously and we’re working closely with our delivery partners to make sure your box arrives in good condition, on time and exactly where it should be.

If you haven’t already, please reach out to us at support@quitelike.com so we can help make this right for you. We’d love the chance to turn this around and earn that updated review.

Thanks again for giving us a go and for your helpful feedback.

Warmly,
The QuiteLike Team

Noté 5 sur 5 étoiles

The meals are delicious and plentiful

The meals are delicious and plentiful. The website is easy to use and delivery is prompt. I am very happy with Quite Like and have recommended it to many.

29 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

Thank you so much for the lovely feedback, it means a lot to hear you’re enjoying the meals and finding everything easy and reliable.

We really appreciate you spreading the word too. Recommendations like yours are such a huge part of what keeps us growing and improving.

Thanks for being part of the QuiteLike family, we’re so glad you’re here.

Warmly,
The QuiteLike Team

Noté 3 sur 5 étoiles

Recipes and convenience is great but seeking some higher quality protein choices

Recipes and convenience is great. There are a lot of mince beef and chicken breast recipes though. Family is pushing back and forcing reduction on the number of meals we order because of the quality of the protein. Are there some additional steak options. Happy to pay a little more for some higher quality protein. Flavours and recipes are excellent.

30 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

Thanks so much for sharing this, we really appreciate you taking the time to let us know what’s working and what could be better.

We’re glad you’re enjoying the recipes and convenience, but we hear you on the protein choices. We’re always looking at ways to expand our options, so we’ll definitely pass your feedback on to our culinary team.

We love that you’d be happy to pay a bit more for higher quality protein, that’s really useful for us to know.

Thanks again for cooking with us and for helping us get better.

Warmly,
The QuiteLike Team

Noté 5 sur 5 étoiles

The food and recipes are delicious

The food and recipes are delicious. As an older couple who have spent years in the kitchen feeding a growing family, having these deliveries feels like a reward for years of hard work! They’re easy to follow, save us money on weekly food bills and there’s no wasted food. I would love it if the veges were organic but happy they’re local and the chicken is free range. Would highly recommend. (Also wish there was a phone number to call but have to say their email response time isn’t too bad).

30 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

Thank you so much for this lovely feedback, it really means a lot to hear our meals feel like a reward after so many years of cooking for family. That’s exactly the kind of ease and enjoyment we hope to bring to the kitchen.

We’re so glad you’re enjoying the recipes, saving on food bills and seeing less waste, that’s a win all round. Thank you too for your note about organic veggies and phone support, we’ll definitely pass this on to the team. We’re always looking at ways to make our service even better.

Thanks again for your kind words and for recommending us, we’re so happy to have you both cooking with QuiteLike!

Warmly,
The QuiteLike Team

Noté 2 sur 5 étoiles

They used to be good

I consider this a premium brand, because I'm paying a premium price. And Quitelike were really good... at first. But it's clear that they've either grown too big too fast or started to cut corners to remain competitive, as in the last 3 months their service has gone down drastically, and I've never been more disappointed with a food delivery company.

It started with their beef meals being replaced with beef mince meals. OK, I don't mind that as long as the recipes are good, and they were. But then I got a few deliveries with bad food (beans with white stuff coming out of them, wilted veggies). Then a few deliveries with missing ingredients. Then a few late deliveries.

I gave them the benefit of the doubt each and every time. I wanted to support an Australian team. I kept overlooking the fact I was getting much worse service than any other meal box. But at the price I've paid it's just not good enough.

23 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi there,

Thank you for taking the time to share such honest feedback. We're really sorry to hear how let down you've felt lately, especially after such a strong start. You're absolutely right to expect a premium experience for a premium price, and it's clear we've fallen short.

The issues you've mentioned, from produce quality to missing ingredients and delays, are not what we aim to deliver, and we understand how frustrating and disappointing this has been. We’re especially sorry that, despite your patience and support, the experience continued to go downhill. That’s not acceptable and it’s something we’re actively working to improve.

We’re reviewing everything from supply chain to packaging and customer care, and feedback like yours is crucial in helping us get back to where we need to be. If you’re open to it, we’d love to follow up with you directly and make this right. Please feel free to reach out at support@quitelike.com so we can take care of this properly.

Thanks again for giving us a go and for sticking with us longer than most would have. We really do appreciate it.

Warmly,
The QuiteLike Team

Noté 5 sur 5 étoiles

QuiteLike it…

Having previously tried another meal delivery service, QuiteLike is a welcome change for the better.
Their recipes are simple and easy to follow making delicious meals a snap. We have even saved some of the recipe cards to make again!
The ingredients are fresh and include known brands of canned goods and dairy products.
Any minor issues I’ve had with regard to the missing ingredient have been resolved quickly by the customer service team.
I have no hesitation in recommending QuiteLike

23 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi Anna,

What a lovely review, thank you so much! We're so glad to hear QuiteLike has been a welcome change and that you're enjoying the recipes enough to recreate them again (that’s the ultimate compliment!).

It’s also great to know you’ve found our ingredients fresh and our service responsive when things haven't been quite right, we always want to make things as smooth and enjoyable as possible.

Thanks again for the kind recommendation. We’re thrilled to have you cooking with us!

Warmly,
The QuiteLike Team

Noté 2 sur 5 étoiles

Gave it a go, and was disappointed

We encountered a series of problems. Expired meat (on two occasions), tired vegetables, confusing/inaccurate instructions, and delivery to the wrong address. (Also, lots of cabbage.)

I was hoping for something to ease the family pressure, but ended up cancelling (and being charged for an unwanted delivery) and going back to regular groceries.

21 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi Rupert,

We're really sorry to hear about your experience, this is not the impression we ever want to leave.

It’s clear we fell short in a number of ways. We can completely understand why you chose to cancel, especially when you were hoping for something to ease the pressure, not add to it.

If you haven’t already, please do reach out to us at support@quitelike.com so we can follow up on that unwanted charge and properly apologise. We’ll also take this feedback on board, especially the cabbage, as we continue to refine how we do things.

Thanks for giving us a go, and again, we’re sorry it wasn’t the right fit.

Warmly,
The QuiteLike Team

Noté 5 sur 5 étoiles

Have used them for over 1 year

Have used them for over 1 year. Busy family of three and the meals are nutritious, easy, flavourful and plenty of variety. We tried a couple of competitors that were no where near as good! Our toddler also loves most of the meals.

20 juin 2025
Avis spontané
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Réponse de QuiteLike

Hi Lydia,

Thanks so much for sticking with us for over a year, that kind of feedback truly means the world to us!

We’re so glad our meals are making life a little easier (and tastier!) for your family. It’s especially lovely to hear your toddler is enjoying them too, that’s a win in our books.

Thanks again for the kind words and for choosing QuiteLike. We’re lucky to have you in the fam.

Warmly,
The QuiteLike Team

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