QuiteLike Avis 

563
•
TrustScore 4 sur 5

4,0

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Noté 1 sur 5 étoiles

It was a special case of terrible, infuriating and moderately tasteless. Firstly order arrived open, then the website won’t send the requisite code to let me use my account - infuriating but not insur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding quality, Original recipes and easy on the pocket. We get excited about our deliveries and have enjoyed every single one immensely. Definitely the best food delivery on the market. Oooh and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve used a few different meal kit companies for vet the years, and had big expectations when ‘Quite Like’ made the claim of being the best in Australia! However, I have not been disappointed, they re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love QuiteLike — the food is delicious and the kids love it too. The recipes are easy enough for them to follow independently, which means they can cook dinner and Mum gets a break! Having used mea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 43137917492

  1. Service de commande de repas en ligne
  2. aussi dans
  3. Épicerie
  4. Livraison de repas à domicile

À propos de QuiteLike

Écrit par l'entreprise

QuiteLike is the meal kit for food lovers made and operated right here at home. We’re bringing a good glug of excitement to the daily dinner dilemma by sharing a love for fresh, quality ingredients at weeknight prices.

We’re never-boring, always thrilling with a weekly changing menu of 30 real nutritious and real delicious recipes inspired by Aussie produce and kitchens.

It’s time to squeeze some excitement over the evening meal and have some fun in the kitchen.

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Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

563 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(563)

91 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Endless delivery issues- avoid if you can

Please, re-consider using QuiteLike if you live in a Villa or a Unit and are not strong enough to lift heavy boxes.
Don't do it if you are: elderly, sick or have small children that you cannot leave at home as you will often have to walk far from the house to retrieve a box from all sorts of unusual locations.
QuiteLike will not deliver to the door as promised. You will inevitably end up with a large, heavy cardboard box that is half-sealed most of the times and wet if it was raining. Ingredients are often spilled or missing. A few times they dumped are box on the street, a long way from our villa, next to the mailboxes, far from our home. What is the excuse? The driveway is too narrow for a truck. Yet, we get truck deliveries every day. QuiteLike appears to be the ONLY company where delivery issues appear unresolvable.
Additionally, it is only my disabled, blind husband and a 76-years old mother at home during the day. They cannot manage carrying a heavy box 50 meters from the street. The worst part is that I have raised this issue many times before, patiently explained our concerns and asked for them to fix this. They chose not to do anything about it as it happened again on Monday.
We like their food, but the issue appears to be unresolvable. Our next door neighbours use other companies and their food is delivered perfectly to their door, every time. So clearly, the truck issues cannot be used as a legitimate excuse.
We wouldn't wish this experience on any other family.

1 décembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Marina,

We are genuinely so sorry for your experience. What you have described is completely unacceptable, and we take this feedback extremely seriously.

You trusted us to deliver safely to your door and we failed to meet that commitment, repeatedly. The fact that this has impacted a household with a blind and disabled family member and an elderly parent makes this even more distressing, and we are truly sorry for the added stress and physical difficulty this caused.

You are absolutely right to expect better. A delivery being left far from your home, exposed to weather, partially sealed, with issues of spillage or missing ingredients is not the standard we stand by. We also acknowledge and accept your frustration that this was raised previously and not resolved. That is on us.

We would like the opportunity to properly investigate what has gone wrong at a driver and logistics level and work toward a real solution, not another temporary explanation. If you are open to it, please email us at support@quitelike.com
with your delivery address so we can escalate this directly with our delivery partner and senior operations team.

If you choose not to continue with QuiteLike, we completely respect that decision. But we are very grateful that you took the time to share this experience so we can address what clearly needs urgent fixing.

Noté 4 sur 5 étoiles

Quite enjoyable

Reliable delivery
good quality meat
tasty recipes
Could have more italian cuisine

2 décembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Jill, thank you so much for your lovely feedback! We’re really glad to hear you’ve been enjoying the recipes, the quality of the meat and the reliable deliveries.

We also appreciate the suggestion for more Italian dishes, always a favourite. We’ll pass that on to our menu team as we keep adding more variety each week. Thanks again for sharing your thoughts, we love having you cooking with us!

Noté 1 sur 5 étoiles

The worst customer experience I’ve ever had

I did a lot of research into meal delivery services and landed on Quite Like as I felt they had a lot of healthy options and variety. Our box was due for delivery on Sunday the 30th of November (confirmed in an email and text the day prior). It got to Sunday afternoon and we had not received the delivery so we checked the tracking link which was saying the delivery was due Monday 1st of December. I emailed the company and they offered a 50% refund for the delay. It’s now Monday afternoon on the 1st and we still have no delivery. We cannot get a single update on when or if the delivery is even coming. The tracking link has not moved from “ordered” to “shipped or out for delivery”. I have followed up multiple times today for an update and all they respond is “we are awaiting an update from our delivery partner”. It is now 5pm on Monday - no solid answers on if our delivery is coming and no meals for dinner last night or tonight (that we have paid and planned for).

1 décembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Rebecca, thank you for taking the time to share this, and we’re really sorry for the experience you’ve had. This is far from the standard we expect from our delivery partners and we completely understand how frustrating it is to be left without clear updates, especially when you’ve planned and paid for meals across two nights.

You should never be left guessing where your box is or whether it is even coming, and we’re disappointed we weren’t able to give you the certainty and communication you needed. We’re following this up urgently with our delivery partner, and our team will be in touch with you directly with a resolution.

We know this has caused a lot of inconvenience and stress, and we’re genuinely sorry to have let you down. Thank you again for raising this with us, your feedback helps us improve the way we communicate and the reliability of our deliveries.

We will be in touch ASAP via phone to rectify the issue and again, deeply apologise that it's come this far before receiving the necessary support.

Katie and the QuiteLike team

Noté 5 sur 5 étoiles

By far the best meal kit we have tried

By far the best meal kit we have tried, primarily down to the freshness and excellent quality of the ingredients. There is plenty of diversity within the menu; after 8 weeks x 5/week we've only chosen the same thing again twice - both times because they were so yummy the first time! Portion sizes are also generous. We signed up to get us through a tricky patch with long-term illness but this has made our lives so much easier we just carried straight on. Both meat and veg are of excellent quality and the fresh herbs make every meal tasty. Very happy customers who will continue through 2026 with this service.

19 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Kate, thank you so much for this incredible feedback. We’re thrilled to hear QuiteLike has been the best meal kit you’ve tried, especially because of the freshness and quality of the ingredients. It’s great to know the menu has kept things interesting for you, even with five meals a week for eight weeks and we love that you repeated dishes simply because they were too good not to.

We’re really glad the generous portions, fresh herbs and the quality of the meat and veg have helped make life a bit easier during a tough period. That is exactly why we do what we do.

We’re so grateful to have you cooking with us and it means a lot that you’re planning to continue with us into 2026.

Noté 5 sur 5 étoiles

Totally changed my life

Totally changed my life, I have 4 kids and 2 adults and this has made my life extremely easy for dinners, I place the cards on the bench and the kids can pick dinners - most dinner they all try 8/10 they love. Meals are quick and healthy, and some use foods I would never have thought to use but end up loving. Only drawback is I would love to go back and be able to order past meals as some meals they can’t get enough off.

Cards are brilliant who ever is home either hubby or myself cooks the dinner extremely easy to follow!

I no longer buy random meat at the supermarket or vegetables and try and form dinners in my head for the week.

18 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Irene,

Hi there, thank you so much for sharing this, it honestly made our day. We’re thrilled to hear QuiteLike has made dinners easier for a busy household of six, and we love the idea of the kids choosing meals from the recipe cards. Hearing that they enjoy most dishes is such a huge win.

It’s great to know the meals feel quick, healthy and full of ingredients you might not have used otherwise. That is exactly the kind of inspiration we hope to bring to weeknights.

We also appreciate the feedback about wanting to reorder past favourites. We know how frustrating it can be when a loved meal rotates off the menu, and this is something our menu team are continually reviewing as we look at ways to bring favourites back more often.

And we’re so glad the recipe cards are making cooking easy for whoever is home, that is exactly what we designed them for.

Thank you again for such thoughtful feedback. We’re so happy to be part of your dinner routine.

Noté 5 sur 5 étoiles

Great Food quality

Great Food quality, meals have all been delicious with a good variety and change with the seasons which is nice.

10 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Kim, thank you so much for the lovely feedback! We’re thrilled to hear you’re enjoying the food quality and the variety on the menu. We love changing things up with the seasons, so it’s great to know that’s been noticed and appreciated. We’re so happy to have you cooking with us!

Noté 4 sur 5 étoiles

Couple

Good food reasonable prices just need to increase the menu.

10 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi there, thank you so much for your feedback. We’re really glad to hear you’re enjoying the meals and finding the pricing reasonable. We understand wanting even more variety on the menu, that’s something we’re actively working on as we continue to expand our recipe range and seasonal rotation.

We really appreciate you sharing this, it helps guide what we create next.

Noté 4 sur 5 étoiles

Meals are fresh and tasty makes dinner easy makes life…

Meals are fresh and tasty makes life easy recipes are easy and clear to follow

3 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Al, thank you so much for sharing this! We’re thrilled to hear you’re enjoying the fresh, tasty meals and finding the recipes clear and easy to follow. Making dinner feel easier is exactly what we’re here for, so it’s great to know it’s hitting the mark for you.

Noté 5 sur 5 étoiles

Huge fan

As someone who loves and appreciates good food , and enjoys cooking and following a recipe , I’m loving Quite Like .
Packed well , has everything in the bag , plus proteins are separate, along with all the condiments that need refrigerating .

Such a thoughtful ,well planned menu every time , and what you see on the A4 menu card is exactly what I end up with .

An up market gourmet meal in a bag , and love sorting the meals out for my week .
Well done , and I’m a huge fan .
Thank you Quite Like for re inventing the kitchen dinner wheel in such a great format .
Absolutely recommend if you love good food , and need some inspiration .

3 novembre 2025
Avis spontané
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Réponse de QuiteLike

Hi Lisa, thank you so much for this beautiful feedback. We’re thrilled to hear how much you’re loving QuiteLike, especially as someone who really enjoys good food and the process of cooking. It’s great to know the packing, recipe layout, and ingredients are working well for your routine and that what you cook matches what’s on the recipe card. That’s exactly what we aim for.

We love hearing that the menus are bringing inspiration and making dinner something to look forward to. Your recommendation means a lot and we’re so glad to have you cooking with us.

Noté 3 sur 5 étoiles

Not quite top quality

I really like the recipes and the instructions are clear snd easy to follow. I have been disappointed with the quality of some of the fresh vegetables and herbs - particularly the cabbage last week and basil this week.

27 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Megan, thank you so much for sharing this. We’re really glad to hear you’re enjoying the recipes and finding the instructions easy to follow. That’s exactly what we want the cooking experience to feel like.

We’re sorry to hear the quality of some of the vegetables and herbs hasn’t been up to standard recently, especially the cabbage and basil. They should arrive fresh and last through the week, so we’ll pass this on to our quality team to review. If this ever happens again, please let us know at support@quitelike.com
and we’ll sort it out for you.

We really appreciate you taking the time to let us know. Feedback like this helps us keep improving.

Noté 4 sur 5 étoiles

The food is great and the recipes are quick and easy for busy weeknights

The food is great and the recipes are yum. My only comment would be I often need to add an extra tray of chicken or beef to the meals to accommodate 2 young adult boys who need more protein. Or I add in potatoes etc to pad it out. Otherwise it’s one of the better meal options I’ve tried.

27 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Perri, thank you so much for the lovely feedback. We’re really glad to hear the meals have been yum and easy to get on the table for busy weeknights.

We completely get where you’re coming from with the extra protein for growing boys, those appetites are no joke. Our portions are designed for standard adult serve sizes, but we know households differ, so your note is really helpful. We’ll pass this on to our menu team as we continue to review portion balance across recipes.

We’re so happy to hear QuiteLike has been one of the better options you’ve tried, and we really appreciate you taking the time to share your experience.

Noté 1 sur 5 étoiles

I received my first QuiteLike order &…

I received my first QuiteLike order & unboxed it.

Each meal was inside a bag that was closed & labelled with the meal name.

I of course assumed that everything required for that given meal was inside each bag.

There were a few menus that I took it and then a cool bag at the bottom.

The cool bag has a large label that says 'Quite Cool', which I felt & it felt like an ice pack so I threw it away with the box.

Later that evening I discovered there is no meat inside the bags & watched a YouTube Video of an unboxing to discover thats where the meat is kept.

Contacted customer support who said there was nothing they can do.

Pathetic, cancelled my subscription.

It should be incredibly clearly labelled that there is meat inside the cool bag, and NOT located in the enclosed meal bags.

21 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Calum, thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience with your first box. We completely understand how frustrating it would be to think ingredients were missing, especially when you were looking forward to trying your meals! Honestly, not a good first experience at all.

Our chilled ingredients are always packed separately in the insulated ‘Quite Cool’ bag to ensure food safety and freshness during delivery. This is mentioned in the welcome email and printed on the bag itself, but we can see how it might have been easy to miss if you assumed it was an ice pack, especially with it being your first box.

We’ll share your feedback with our team to review how we can make this even clearer for first-time customers, both in packaging and communication. We’re really sorry this was your first impression and hope we can win back your trust in the future.

If you’d like us to take another look at your order, please reach out to support@quitelike.com
and reference this message, we’d be happy to follow it up for you.

Noté 5 sur 5 étoiles

Great selections

Great selections, ample ingredients, we love it!

4 août 2025
Avis spontané
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Réponse de QuiteLike

Hi Jill, thank you so much for sharing this lovely feedback! We’re thrilled to hear you’re loving the great selection of meals and finding the ingredients plentiful. It’s wonderful to know QuiteLike is hitting the mark for you, we really appreciate your support!

Noté 1 sur 5 étoiles

Good service at the start with bad customer service outcomes, and unsuitable delivery times

I missed the deadline to cancel or edit my upcoming order because I was unaware the deadline was approaching and had passed due to having a toddler and newborn and managing a household under those conditions. My upcoming order options had seemingly been chosen for me automatically by the website so I spoke to a customer service agent through the service's chat to request a cancellation a few days before the order was due to arrive because the menu items chosen were unsuitable for my family but they were apparently unable to cancel and provide a refund due to their terms and conditions, which I understand having to be in place, however there is no flexibility or leeway when circumstances change, when Quite Like preaches flexibility as a feature of the service.

This company has no problem taking payment from my card but has immense difficulty providing a refund when requested.

Additionally, their delivery arrives at my house between 1am and 4am. This is unacceptable, the only reason I'm up is because I have a newborn but at the same time, I'm then required to push a heavy box through the house and risk waking my toddler and husband, who is asleep due to working night shift, then pack away ingredients in the fridge and freezer when I'm heavily fatigued. I don't understand why delivery can't take place between standard daytime hours.

15 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi there, thank you for taking the time to share your experience, we’re truly sorry to hear how stressful this has been. Managing a newborn, a toddler and a household is already a huge load, and we completely understand how this situation would have felt frustrating.

Our cut-off times are in place to make sure ingredients are ordered fresh and food waste is avoided, but we know life doesn’t always fit neatly around deadlines. Your feedback about flexibility and clearer communication is really valuable, and we’ll be reviewing how we can make reminders more visible and improve our support in situations like yours.

We also hear your concern about delivery timing. Our current overnight delivery schedule is designed to get boxes out as early as possible for freshness, but we understand this doesn’t suit everyone, especially with young kids and shift work. We’re actively exploring alternative delivery windows in more areas, and feedback like yours helps us prioritise where change is needed.

We’re genuinely sorry this experience left you disappointed and hope we can rebuild your trust in the future. Thank you again for sharing such detailed feedback, it helps us do better.

Noté 4 sur 5 étoiles

Great choice of menus but VERY small portion size

Great choice of menus and so far all meals have been very tasty. Unfortunately the portion sizes are VERY small - we ordered the 4 meal plan for 2 small females and 1 male and there is barely enough food for us all - always needing to add side dishes to the meal.

12 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi there, thank you so much for your feedback, we’re really glad to hear you’ve been enjoying the menu variety and that the meals have been tasty!

We’re sorry to hear the portion sizes haven’t felt quite enough for your household. Our serving sizes are designed to be generous and typically suit most appetites, so it’s disappointing to know this hasn’t been your experience. We’ll pass this feedback on to our menu team to review portion consistency and ensure the balance feels right across all recipes.

We really appreciate you taking the time to let us know, it’s feedback like this that helps us keep improving.

Noté 5 sur 5 étoiles

Really happy with QuiteLike

Really happy with QuiteLike - fresh, tasty produce and super easy, delicious recipes. The packaging and recipe cards are done exceptionally well! I definitely recommend QuiteLike to friends and family.

13 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Rachel, thank you so much for the lovely feedback! We’re thrilled to hear you’re really happy with QuiteLike and that you’ve been enjoying the fresh, tasty produce and easy, delicious recipes. It’s also great to know the packaging and recipe cards have stood out, our team put a lot of care into those details.

We really appreciate your recommendation to friends and family, that means a lot to us. We’re so glad to have you cooking with QuiteLike!

Noté 4 sur 5 étoiles

The meals are great

The meals are great, but more should be done to use more Australian produce for example using golden circle pineapple instead of Philippine pineapple especially considering the cost of the meals.

13 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Darren, thank you so much for the feedback! We’re thrilled to hear you’ve been enjoying the meals and really appreciate you raising this point about sourcing. Supporting Australian growers and producers is something we care deeply about, and we’re always working with our suppliers to use as much locally sourced produce as possible.

Your comment about the pineapple is a great callout, we’ll share this with our sourcing team as we continue to review where we can make more Aussie-made choices. Feedback like yours helps us keep improving and stay true to our commitment to quality and local support.

Noté 1 sur 5 étoiles

Customer Service Is Terrible

We signed up for the first time to get these meal kits as we had heard good things. Week one we paid then and there thinking ok cool. Week two rolls around and we get an email at 6:11am local time saying there was a payment issue (no idea they were taking money today as no prior notice and no next payment coming up etc etc), Was given until 9:30am sydney time to fix payment a gap of less then 2 hours local time. I wake up see first email race to fix card details and get this done by 8:35 local time (We dont all work on sydney daylight time) get an email at 8:46am sayiong that we wont be able to deliver your meal kit next week as you didnt fix your payment in time. My problem isnt the food quality we havent even had our first meal kit delivered yet. My problem is that they expect everyone to be able to get their payment method fixed within 2-3 hours without giving any prior notifications or warnings and that there is no other way to fix it so we can get next weeks order. I will be cancelling our service and telling everyone who asks not to bother as this is the worst customer service in the meal kit industry as i have tried most of them and never had this issue.

13 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Martin, thank you for taking the time to share your experience, we’re really sorry to hear how this situation unfolded and completely understand your frustration. The short payment window and lack of prior notice clearly caused unnecessary stress, especially when you were eager to receive your first box.

Our cut-off times and automated payment reminders are designed to keep things running smoothly and prevent food waste, but in your case, it’s clear the timing and communication weren’t handled well. We’ll be passing your feedback directly to our operations team so we can review how these notifications are sent, particularly for customers outside Sydney time zones.

We’re disappointed that this has been your first experience with us and we’d love the opportunity to make it right. If you’re open to it, please reach out to support@quitelike.com
so our team can look into your account and see how we can help resolve this for you.

Thank you again for letting us know, we take feedback like this seriously and will use it to improve how we communicate and support our customers.

Noté 5 sur 5 étoiles

I recently tried QuiteLike and honestly…

I recently tried QuiteLike and honestly loved how easy it made dinner time. As a busy mum, having fresh ingredients and step-by-step recipes delivered straight to my door has been such a game changer. The meals are delicious, the portions are generous, and everything is so well organised — no more last-minute stress about what to cook!

It’s made our weeknights smoother and even a bit fun again in the kitchen. Highly recommend for anyone wanting quick, tasty, and stress-free meals at home.

1 août 2025
Avis spontané
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Réponse de QuiteLike

Hi Tash, thank you so much for sharing this beautiful feedback! We’re thrilled to hear QuiteLike has made such a difference to your weeknights and that it’s helped take the stress out of dinnertime. It’s wonderful to know the meals have been delicious, generous, and easy to prepare, that’s exactly what we aim for.

We love that cooking has become fun again in your kitchen, and we’re so grateful for your recommendation. We’re so happy to have you cooking with us!

Noté 5 sur 5 étoiles

Highly recommend quitelike

We started ordering QuiteLike as a way to simplify life with a newborn and 2.5 years later we still order a box most weeks. Always find a great range of options to pick from each week.

6 octobre 2025
Avis spontané
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Réponse de QuiteLike

Hi Joheen, thank you so much for the lovely feedback! We’re thrilled to hear QuiteLike has been such a great help since your newborn days and that it’s still making life easier 2.5 years on. It’s wonderful to know you’re still enjoying the range of recipes each week, that kind of loyalty means the world to us. We’re so happy to have you cooking with us!

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