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RAC Car Insurance Avis 

17 544
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I like being insured with RAC. The one thing that I find really frustrating is the renewal process. The renewal quote is always over quoted. Then I ring up and negotiate and then receive a realisti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was easy to take out the policy with RAC as they came up as one of the cheapest insurance companies on the comparison site. No problem with paying and getting my paperwork online. See how they come... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1. Competitive price that reflects decades of safe driving and genuine no claims since 1979. Also, as my MoT mileage recordings prove, I do low annual mileage which I would be prepared to submit... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very competitive price compared to renewal quote from previous insurer, just have to hope next years renewal is not hiked up as with most insurers. Easy to set up and go. Would like to see auto... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Assurance auto
  3. Agence d'assurance

Écrit par l'entreprise

The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

18 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(17 544)

11 665 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I haven't made a claim so I can not…

I haven't made a claim so I can not comment on that but I can say that it is so easy to access documents and renew my policy. The policy renewal is emailed early enough for me to research and compare companies if I desired, but I feel the price I paid was reasonable so didn't feel the need to do so. Thank you.

8 juillet 2026
Noté 3 sur 5 étoiles

RAC have started the online insurance

RAC have started the online insurance - so you start and manage your insurance online. All sounds good, until you come to renew or cancel. The renewal quote was extortionate and even more ridiculous is the cancellation fee - at £45. Because of the renewal quote alone I was forced to look elsewhere so the cancellation fee was unavoidable. The CEO needs to stop signing off every email like he actually cares.

17 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

I find the online service very…

I find the online service very unstable. It keeps telling me that the system is ‘temporarily unavailable’ (always). I have been able to download the docs for my SAAB but have never been able to access the docs for my Jaguar — even though they both appear on the same page for downloading.
More work needs to be done on your online service.
Thank you.

15 juillet 2026
Noté 5 sur 5 étoiles

Renewal was early and gave me time to…

Renewal was early and gave me time to review. Price was down on previous year. All in all went smoothly.

15 juillet 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.

Noté 5 sur 5 étoiles

very good

nothing to say

10 juillet 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles
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Réponse de RAC Car Insurance

Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.

Noté 4 sur 5 étoiles

was easy to set up online

was easy to set up online & annual payment was one of the best

10 juillet 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Very competitive at time of taking out…

Very competitive at time of taking out Insurance website easy to navigate

8 juillet 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave such a lovely review. We’re glad you’ve had a good experience with us.

Noté 5 sur 5 étoiles

Good car insurance product.

I received car insurance quotes from an online comparison site, and settled on the RAC one. The RAC have made the whole online process of accepting the quote, and filling in the application for insurance very easy. My paper documents came quickly, even though the insurance is an online only product. I am very satisfied with the price of the insurance, and the entire process.

14 juillet 2026
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Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

Easy to access and use

15 juillet 2026
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Réponse de RAC Car Insurance

Thank you so much for your wonderful review - we really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Quick and easy to buy

15 juillet 2026
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Réponse de RAC Car Insurance

It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend

Noté 5 sur 5 étoiles

It was easy to take out the policy with…

It was easy to take out the policy with RAC as they came up as one of the cheapest insurance companies on the comparison site. No problem with paying and getting my paperwork online. See how they come out next year when the renewal is due. Will they still be as favourable to an existing customer as they to a new one?

15 juillet 2026
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Réponse de RAC Car Insurance

We really appreciate your positive feedback. It’s great to hear you had a good experience with us.

Noté 5 sur 5 étoiles

Brilliant

This is one of the most easiest ways for me for my insurance. As soon as I'd chose RAC all the information that I received was there and easy to see online. Very simple to use and something that actually suits my needs.

22 février 2026
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Réponse de RAC Car Insurance

We really appreciate your positive feedback. It’s great to hear you had a good experience with us.

Noté 5 sur 5 étoiles

Car insurance renewal was very high…

Car insurance renewal was very high with current insurers. Got quote from comparison website and RAC car insurance was quoted half of what, I was paying . This including an additional driver with less than a year licence.

7 juillet 2026
Noté 4 sur 5 étoiles

Good and fast

15 juillet 2026
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Réponse de RAC Car Insurance

Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend

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