it was excellent, no hassle, cheaper than last year and with more stuff - free legal - very nice I wont say there wasn't cheaper insurence around because there was - but they didnt have the benefi... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Having gone on a comparison site, I came across your quote, it was not the cheapest, but was a name that I trusted. There was a fair amount to fill in, but that was understandable, all in all excellen... Voir plus
L'entreprise a répondu
Despite the site being fully automated (no human voice) the experience was trouble free from beginning to end. Everything explained fully (what was and what wasn't covered). Price was much improved on... Voir plus
L'entreprise a répondu
When my renewal time came up the price for renewal had risen by about 15%. When I declined the auto renewal a new offer arrived closer to last year's price. I would have accepted this if it had been t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Coordonnées de contact
Royaume-Uni
- rac.co.uk/insurance
4,4
Excellent
19 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
After looking through comparison site…
After looking through comparison site quotes for car insurance. I got a quote directly from RAC, which ended up cheaper, and was able to speak to your very helpful customer service agents, they answered my queries, and went through the options, so that I knew what I was purchasing, before making payment, Thank you, great team work.
10 août 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
When I called rac for roadside…
When I called rac for roadside assistance they took 8 hrs to get a man to fix a tyre. I am annoyed my insurance plan is linked with RAC this year.
7 août 2026
Réponse de RAC Car Insurance
Hi CJ Field,
Thank you for taking the time to leave us a review. I am sorry to hear you are unhappy with your experience when calling for assistance in a breakdown. I have escalated your complaint to our escalations team, who will acknowledge your complaint within 3-5 days.
Thanks, Rachael
How do I go about obtaining free rac…
How do I go about obtaining free rac membership as per your advertisement for renewing my insurance ??
15 août 2026
Réponse de RAC Car Insurance
Hi Terry,
Details for the free breakdown will be emailed to you 14 days after your renewal date, so please keep an eye out for that information. If you have any questions in the meantime, our team will be happy to help.
Good price
Very easy to renew online or over the phone, a much better price than any other companies I could find. Good benefits for motorist in their app.
15 août 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
easy renewal at good price
9 août 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, you can earn a £25 e-gift card for each successful referral here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Hi Ken,
Thank you for taking the time to leave us a review. We quote your renewal price around 21 days before the date of the renewal so you can decide if the cover still meets your needs and to confirm if you are still happy with the price to go ahead.
We are sorry to hear you are unhappy with the renewal price we have offered this year.
Thanks, Rachael
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
simplicity and little increase in…
simplicity and little increase in pricing, thats all thats needed
9 août 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
A very helpful lady dealt with my…
A very helpful lady dealt with my renewal .
Many thanks again .
31 juillet 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Always great to deal with
Always great to deal with, easy web site to print and check anything,
4 août 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
kept me updated on his arrival time and…
kept me updated on his arrival time and was polite and sorted out the problem with a very good inspection. ( a road stone between the front disc and disc guard ) 10/10 for his service.
15 juin 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, both you and your friend can get a £25 Amazon gift card for up to 12 successful referrals. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Increased Premium
This year I experienced a significant increase in the premium despite only registering my car for 4000 miles per year. This was only slightly reduced when I lowered it to 2000 miles per year.
14 août 2026
Réponse de RAC Car Insurance
Hi Alan,
Thank you for taking the time to leave us a review. I am sorry to hear you are unhappy with the price we have offered for renewal this year. We do strive to remain competitive within the market and we apologise we have not met your pricing needs on this occasion.
Thanks, Rachael
Recommend RAC
Knowledgeable, professional service.
The gentleman I spoke to was courtesy and helpful. Great to speak to a real person, than a robot.
14 août 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Always get insurance quotes well in advance of the renewal date.
Had to get car insurance a few days before acquiring a car.I understand the cost is higher but found the price quoted was changing as I was working through the transaction.
13 août 2026
Réponse de RAC Car Insurance
Hi Colin,
Thank you for taking the time to leave us a review. I am sorry to hear the price was fluctuating when getting a quote with us. Thank you for choosing to insure with RAC Online insurance.
Thanks, Rachael
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.