The consultant that called ,was helpful, knowledgeable and extremely pleasant. Fantastic person to deal with, he made my experience with Rain enjoyable and easy to understand. Thank you and all the... Voir plus
L'entreprise a répondu
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They will bill you for an account that you are no longer using even after multiple attempts to cancel. Even after calling their support number you will not get a refund. They continued billing me even... Voir plus
L'entreprise a répondu
I spoke to Roderick today, as a customer service manager for many years I was very impressed with his service he was friendly, efficient and even called me back when the call dropped. He took the time... Voir plus
L'entreprise a répondu
Was assisted by Roderick from the sales department, such a great help he was. My request was not just attended to but I received am excellent service. Keep up the good work Rain and Roderick!
L'entreprise a répondu
3,7
Moyen
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Les gens ont aussi consulté
The agent was very friendly and she…
The agent was very friendly and she understands customer service very well.
22 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Anja,
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards,
rain
Agent Simphiwe Bafo was extremely…
Agent Simphiwe Bafo was extremely helpful, polite, patient and made the process as simple as he possibly could. Excellent customer service skills. Excellent agent
22 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Bronwyn,
Thank you for those great words, we are glad to have provided you with a positive experience.
Regards,
rain
The consultant who called me made sure my concerns and requirements were solved. He provided me a full help with plenty of solutions.
The consultant who called me made sure that he understand my requirements and questions, then he offered me help and assistant. He also explained the new rain products to me very well since I was an old customer.
Thank you for your guidance.
22 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Keitumetse,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
fast and friendly serves
21 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi James,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
It was a smooth easy chat
It was a smooth easy chat. Received all the information I needed The lady helping me was efficient, helpful and very gracious. I was signed up within minutes. Such a wonderfully easy process. Gave me a lot of faith in the company.
21 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Debbie,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
The process was quick an easy with the…
The process was quick an easy with the consultant on the call.very satisfied
21 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Keanen,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Experience was amazing and so fast
Experience was amazing and so fast. Roderick was such an awesome guy and so helpful. That man needs a raised 👏🏻
20 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Adrian,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
your consultant was very clear and…
your consultant was very clear and explain everything I need to know about the product
18 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Nobuhle,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Roderick was very attentive!
Roderick was very attentive and patient when assisting me. He works quickly and efficiently too. Really appreciate it!
18 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Engako Nkomana,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain.
Flawless!!!!!!
18 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Dewald Taylor,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
The agent was patient, thorough
The agent was patient, thorough, professional and she knew her product offering.
17 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi tshembani baloyi,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Friendly person
Friendly person, clarifying my confusion.
The delivery of the loopphone she attended to was fast.
I would like to get support to get my phone to work.
15 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Daniel ,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Réponse de rain South Africa
Hi Ashley,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Nice 👍👍👍👍👍👍
14 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Seth,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
It was best service consultant…
It was best service consultant explained everything I'm happy
14 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Thami,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience.
Cheers,
rain
Advertising said 3 to 5 working days…
Advertising said 3 to 5 working days for delivery wgich is now going onto the second week still no delivery. False advertising
14 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Rene Venter,
We are sorry to hear that, and that your experience was not as good as expected. Should you require any assistance, please reach out via our Social Media pages.
Regards,
rain.
Sinethemba was so professional and…
Sinethemba was so professional and friendly and extremely helpful. Great service from her and she explained the products very well. Thank you for your help!
12 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi there Thabi Dörner,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
She was polite.great service.very hapy
14 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi there,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Ask for help
Talking to an agent made my order for rain easily.l got best option
11 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Basic Invitation,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
Upon requesting the call
Upon requesting the call . The call came quickly through . Amazing service . Thank you so much was very helpful ♡ much appreciated ! ♡
11 septembre 2026
Avis spontané
Réponse de rain South Africa
Hi Shamierah Williams,
Thank you for the feedback, we are happy to hear that you had a pleasant interaction with our team members. We are always working hard to improve our customer's experience. Please call again.
Cheers,
rain.
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