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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These radios are just the right size, great volume (especially since my hearing is shot). Received timely, and so darn easy to use. Opened up the box, turned on radios and WALA called my wife and it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love, rapid radio got a couple of them for buddies while we were doing security with different companies that were on the same site as us we now use them just as friends some of them use them still fo... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They told me these would work up to 30 miles offshore, I purchased for boating, doesn’t even work 15 miles out. Don’t waste your money if that is why you are interested. Also never knew that there was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de télécommunications

Écrit par l'entreprise

Rapid Radios is the only 2-way radio walkie-talkie with nationwide range and no monthly fees. Enjoy crystal clear, private communications with Rapid Radios!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

307 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Joey she was the best she does her job…

Joey she was the best she does her job good thankyou for your help

29 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your kind words! We’re glad to hear Joey took great care of you and provided helpful support.

We truly appreciate your feedback and your support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

These radios are just the right size

These radios are just the right size, great volume (especially since my hearing is shot). Received timely, and so darn easy to use. Opened up the box, turned on radios and WALA called my wife and it was immediate. Bought 6 of these jewels for my family. Thank you, looking forward to years of use…5 stars all the way

24 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your wonderful feedback! We’re thrilled to hear the radios are the perfect size, easy to use, and provide the volume you need—that’s exactly what we aim for.

It’s great to know you were able to get up and running right out of the box and connect with your wife instantly. We truly appreciate you choosing Rapid Radios for your family and your 5-star support!

-The Rapid Radios Team

Noté 1 sur 5 étoiles

Range on boat sucks

They told me these would work up to 30 miles offshore, I purchased for boating, doesn’t even work 15 miles out. Don’t waste your money if that is why you are interested. Also never knew that there was a $50 annual fee, when year is up guess they’ll get 86ed.

4 avril 2026
Avis spontané
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Réponse de Rapid Radios

We’re sorry to hear about your experience and appreciate you sharing your feedback.

Coverage can vary depending on available network service, and offshore performance is often more limited than land-based use. While our radios are designed to maximize connectivity across multiple carriers, service availability can decrease the farther you are from coverage areas. We do provide a coverage map on our website so customers can review expected service in specific locations prior to use.

Regarding pricing, our radios are advertised as no monthly fees and no contracts, and each device includes one full year of service at the time of purchase. After that, there is an optional annual renewal fee to continue service. This information is available on our website, including on product and service-related pages. We understand your concern and appreciate the feedback on how this is communicated.

We would like the opportunity to learn more about your experience and see how we can assist. Please reach out to us at info@rapidradios.com
or call (616) 227-3466 and ask to speak with our Customer Service Manager so we can work toward a resolution.

-The Rapid Radios Team

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 5 sur 5 étoiles

Lucas in customer service was a huge…

Lucas in customer service was a huge help—truly outstanding support. He handled everything with common sense and didn’t waste time going back and forth. When there’s an issue, they take care of it, plain and simple.

At just $50 per year per radio, it’s hard to beat—honestly cheaper than my monthly cellphone bill. I’ve even been on vacation in Kentucky and was still able to communicate with my crew back in Georgia with crystal-clear quality.

I absolutely love using Rapid for business. We’ve also taken the radios on family trips to stay connected at theme parks, and they work great every time.

24 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your fantastic feedback! We’re thrilled to hear Lucas provided such efficient and straightforward support—that’s exactly the experience we aim to deliver.

It’s great to know the radios are working so well for both your business and personal use, from staying connected with your crew across states to keeping in touch during family trips. Reliable, clear communication is what we strive for every day.

We truly appreciate your support and are glad Rapid Radios continues to deliver value for you!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Love

Love, rapid radio got a couple of them for buddies while we were doing security with different companies that were on the same site as us we now use them just as friends some of them use them still for work. We all have them linked to each other as we have base units handheld love them when we’re out in the woods and have no cell service they come in great.

23 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for sharing your experience! We’re glad to hear the radios have been useful both professionally and personally, and that you’re able to stay connected even in areas without cell service.

It’s great to know the base units and handhelds are working well for your group and making communication easier when you’re out in the woods. We truly appreciate your support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Customer service is not dead

The products are great but what makes the company great are the customer care people. Joey Fritz is one of those people.I have spent many phone calls with her and she has solved all of my issues. Thank You Joey!!!

15 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your thoughtful feedback! We’re thrilled to hear you’re enjoying the products and that Joey has consistently been there to support you and resolve any issues.

We’ll be sure to pass along your kind words to her—she’ll really appreciate it!

Thank you again for your support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Reliable Radios… Work state to state

Reliable Radios… Work state to state. My grandson has one for his bike riding away from home.
Easy to use, one on one or group message…. John K.

22 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your feedback! We’re glad to hear the radios are providing reliable communication across states and are easy for your grandson to use while out riding.

It’s great to know the one-on-one and group features are working well for you. We truly appreciate your support!

-The Rapid Radios Team

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 5 sur 5 étoiles

I purchased 6 radios last year and was…

I purchased 6 radios last year and was very haapy with the service AND customer service. I have an excavation/trucking company and these always performed with no problems. I bought 4 more radios this month and called customer service a few times. My last call was with Haily, who helped me sync one of the older radios to my account. Also, I needed some antenas for the older radios, which were shipped out immediatly at no charge. I highly recommend these radios not only for the clarity and performance, but the customer service team is quick to resolve your problem and make it right.

17 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your wonderful feedback! We’re thrilled to hear the radios have been performing reliably for your excavation and trucking operations and that you’ve continued to expand your setup with additional units.

It’s great to know Hailey was able to help sync your older radio and that the antennas were sent out quickly to keep everything running smoothly. Providing fast, effective support is exactly what we strive for.

We truly appreciate your recommendation and your continued support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

These little radios are very impressive…

These little radios are very impressive and the service is great.

15 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your feedback! We’re glad to hear you’re impressed with the radios and have had a great experience with our service.

We truly appreciate your support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Great radios they work right out of the…

Great radios they work right out of the box just register them and your good to go planing on purchasing two more

10 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your feedback! We’re glad to hear the radios were easy to set up and worked right out of the box—that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to getting those additional radios to you!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Hello my name is Russell and I just…

Hello my name is Russell and I just bought my rapid radio 2 weeks ago the people I talked to are really great I would recommend them to anyone.

9 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your kind words, Russell! We’re glad to hear you’ve had a great experience with our team and truly appreciate your recommendation.

We hope you continue to enjoy your Rapid Radio, and we’re always here if you need anything!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Rapid Radios are a MUST HAVE

Rapid Radios are a MUST HAVE! Prepare yourself and family not just for the future but when reception is scarce in areas and you need to maintain contact. The radios are crystal clear and Cody - customer service is Exceptional! The features allow you to be in several different groups (family, work) to keep conversations separate and even select one person to respond to within a group. The waterproof accessories and portability of the rapid radios is second to none. I am really excited about the solar charger they also now have as an accessory and the new rugged radio with wifi additional backup.

1 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your amazing feedback! We’re thrilled to hear how valuable the radios have been for staying connected in low-reception areas and for keeping communication organized across different groups.

It’s great to know you’re enjoying the clarity, portability, and accessories, and that the newer features like Wi-Fi backup and the solar charging option stand out to you.

We also truly appreciate your kind words about Cody—exceptional service is exactly what we strive for, and we’ll be sure to pass that along to him.

Thank you again for your support!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Works with you to make it right

Hailey was amazing to work with. She worked with me to get exactly what our business needed and quickly. Will definitely purchase from this company again.

7 avril 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for your kind words! We’re thrilled to hear Hailey was able to work with you to find exactly what your business needed and do so quickly.

We truly appreciate your support and look forward to working with you again in the future!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Started with two radios tried them from…

Started with two radios tried them from Oklahoma to Florida and Oklahoma to West Texas and New Mexico with absolutely no issues and had a 4 day battery life.

23 mars 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for sharing your experience! It’s great to hear the radios performed reliably across multiple states with no issues and delivered such strong battery life—that’s exactly what they’re designed to do.

We truly appreciate your support and are glad the radios are working well for you!

-The Rapid Radios Team

Noté 2 sur 5 étoiles

i order 2 radios the new rad1 last…

i order 2 radios the new rad1 last week. they still have not shipped them and wont return my emails. ive sent 3 emails in 2 days.if this is how they do things maybe ill just keep using hytera radios. at least they get here fast. and by the way rapid radios is not the only company without a monthly fee. hytera radios only charge once a year too.

31 mars 2026
Avis spontané
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Réponse de Rapid Radios

We’re sorry to hear about your frustration and appreciate you bringing this to our attention.

We did receive your email on 3/31/26 and responded the same day, and also received your follow-up email on 4/1/26 and replied again that same day. It’s possible our responses may have landed in your spam or junk folder, so we recommend checking there as well.

Regarding your order, we understand how important timely shipping is and are happy to look into the status for you to ensure everything is moving along as expected. Our Customer Service Manager will also be reaching out to you directly to assist further and make sure this is resolved as quickly as possible.

We appreciate your feedback and the opportunity to clarify, and we’re here to help get this taken care of for you.

-The Rapid Radios Team

Noté 5 sur 5 étoiles

The Rapid Radios RAD1 is GREAT!!!

The Rapid Radios RAD1 is, without question, one of the most capable communication devices I have encountered. As a veteran of Public Safety with 32 years of service and an active Ham Radio operator (KJ4CZE), I have a comprehensive understanding of diverse radio systems and their field applications. It delivers what traditional radios cannot—true long-range communication—by leveraging multi-carrier cellular infrastructure rather than relying on line-of-sight frequencies.

Unlike devices limited to a single provider, the RAD1 operates across all three major U.S. cellular networks—AT&T, Verizon, and T-Mobile—providing exceptional coverage and reliability. In real-world testing, I was unable to find a location above ground where the device did not maintain a usable signal. The only exception was within a basement environment where 4G LTE coverage was unavailable. However, by connecting the RAD1 to a local Wi-Fi network, that limitation was immediately resolved, restoring clear and consistent transmit/receive capability throughout the entire home.

The RAD1 incorporates a well-designed Wi-Fi support system that enhances its operational flexibility:

• Network Scanning & Setup: The intuitive “Scan and Setup” feature identifies all available Wi-Fi networks within range.
• Credential Memory: Users can securely store login credentials for multiple networks, enabling seamless transitions between locations.
• Automatic Network Failover: The device intelligently prioritizes connectivity, defaulting to its multi-carrier LTE SIM while automatically switching to Wi-Fi when it detects a stronger or more stable connection.

This “Wi-Fi backup” functionality is particularly valuable in known dead zones—such as concrete structures, basements, or remote buildings—where it effectively bridges connectivity gaps using available internet access.

The RAD1 distinguishes itself from standard smartphones and conventional radios in several key areas:

• Enhanced Signal Performance: The device features a purpose-built antenna system that appears to outperform typical smartphone antennas in maintaining connectivity to distant cell towers.
• Push-to-Talk Simplicity: Designed as a professional-grade PTT device, the RAD1 eliminates dialing and call setup delays—communication is instantaneous with the press of a button.
• Out-of-the-Box Readiness: Units arrive pre-configured and activated, requiring no programming or technical setup.

Key Benefits Include:

• Nationwide & Global Communication: Utilizes LTE and Wi-Fi networks to enable near-instant communication across virtually any distance.
• Cost Efficiency: Includes one year of service, followed by a low annual renewal fee (approximately $50), avoiding traditional monthly subscription models.
• Rugged Construction: Built with an IPX6 waterproof rating and durable housing, making it suitable for demanding environments such as public safety, construction, and outdoor operations.
• Secure Communications: AES-256 encryption ensures private, protected transmissions.
• Extended Battery Life: Designed for professional use, offering up to five days of standby time with convenient USB-C charging.

The RAD1 is particularly well-suited for:

• Family Communication: Reliable long-distance contact without reliance on traditional phone calls
• Public Safety & Emergency Backup: A dependable secondary communication system capable of switching between carriers
• Business Operations: Efficient team coordination without recurring monthly communication costs
• Outdoor & Remote Activities: Ideal for environments where traditional radio range is insufficient but intermittent cellular coverage exists

Final Assessment:

The Rapid Radios RAD1 successfully bridges the gap between traditional two-way radios and modern cellular communication. Its multi-carrier capability, Wi-Fi failover, and push-to-talk simplicity make it a highly effective solution for both professional and personal use.

For users seeking a reliable, long-range communication platform without the complexity of radios or the limitations of standard cell phones, the RAD1 represents a significant advancement in the space.

@RapidRadios
#RapidRadios

28 mars 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for taking the time to share such a detailed and thoughtful review of the RAD1—we truly appreciate your perspective, especially given your extensive 32 years in Public Safety and experience as a Ham Radio operator.

We’re glad to hear that the multi-carrier capability across AT&T, Verizon, and T-Mobile delivered the level of coverage and reliability you were looking for, and that the Wi-Fi backup feature helped bridge connectivity gaps in more challenging environments like basements. It’s great to know those features performed as intended in your real-world testing.

Your feedback on the push-to-talk simplicity, out-of-the-box setup, and overall signal performance is especially valuable, as those are core elements we focus on to make communication as seamless and dependable as possible.

We also appreciate you highlighting the practical use cases—from family communication to public safety and business operations—as that aligns closely with how we designed the RAD1 to be used.

Thank you again for your service and for sharing such a comprehensive assessment. If you ever have additional feedback or suggestions, we’d love to hear them!

-The Rapid Radios Team

Noté 5 sur 5 étoiles

Great Product and Easy to Keep in touch

Purchased 6 of these radios to keep in touch with friends and family. Often we travel to remote locations for trout fishing and our current cell provider does not have service but we can hop on another carrier with these radios and communicate miles away. I leave one home with my wife so if she needs anything she can contact us quickly (PS - Got her the pink cover LOL). Great product came configured right out of the box.

27 mars 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for the great review! We’re thrilled to hear your radios are keeping you connected during your remote fishing trips and allowing you to communicate even in areas where your cell provider doesn’t have coverage.

We love that you’ve found a practical use for staying in touch with family as well—and the pink cover is a great touch! It’s also great to hear everything arrived ready to go right out of the box.

We truly appreciate your support and hope you continue to enjoy your radios on all your adventures!

– The Rapid Radios Team

Noté 5 sur 5 étoiles

Great Product and Fantastic Customer Service

I have owned my Rapid Radios for a few years now, and I absolutely love them.

Originally, I purchased them for snowboarding and skiing trips but living in South Florida where we are prone to hurricanes, makes them even more important. Fortunately, we haven’t had to use them for that, but just knowing we have a way to potentially communicate with family members, both in state and out of state is very comforting.

In terms of customer service, I have to say that the Rapid Radios’ team is fantastic and specifically, Patsy M.!!!! I had a few connectivity issues recently, and although it could have been unrelated to the radios themselves and instead, a problem with the local cell towers since it was during long range communications, the company didn’t hesitate to send out replacements immediately.

That is not just a statement of how much they care about their customers having the ability to stay in touch with each other, it is an obvious example of their great service and how much they care about their name and goodwill.

23 mars 2026
Avis spontané
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Réponse de Rapid Radios

Thank you for the incredible and detailed review! We’re thrilled to hear how much you love your radios and that they’ve been a reliable companion for both your trips and as added peace of mind during hurricane season. Knowing you have a dependable way to stay connected with family near and far is exactly what we strive for.

We’re especially glad to hear Patsy and our team were able to step in and assist you quickly. Even when issues may be outside of the radios themselves, we always want to ensure you’re taken care of and able to stay connected.

Your kind words about our service, values, and commitment truly mean a lot to us. We sincerely appreciate your trust and continued support!

– The Rapid Radios Team

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