Had a fantastic experience with the staff, I arrived at the office 40 minutes earlier for my appointment to pick up a car,I was served on arrival instead to wait till my appointment. Thank you Daisy... Voir plus
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Excellent customer service***** Almost one year I’m with Rapid pco car hire. Beginning of COVID-19 privet hire Uber business was down hard to find Uber rider Since March Rapid help to reduce rent 50... Voir plus
L'entreprise a répondu
Excellent company . Rapid has been very helpful and have helped me out in many situations more then you would find with any other rental company they go above and beyond. Always very prompt at resolvi... Voir plus
L'entreprise a répondu
Five stars definitely deserved. First class customer service, very helpful, got sorted out quicker than I first thought it would take. Answered all my questions along the way gave me assurance and hel... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Inclusive PCO vehicle rental car company.
Coordonnées de contact
Unit F1, Imperial Business Estate, West Mill, DA11 0DL, Gravesend, Royaume-Uni
- 01732 747 192
- Will.Cook@Rapidvm.co.uk
- rapidvm.co.uk
4,6
Excellent
163 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Réponse de Rapid PCO
Hi, thank you for your review. We are very happy that you are happy. Best regards, The Rapid Team
Excellent communication about the car…
Excellent communication about the car hire, which was delivered to time on the day. Only criticisms are that the car smells of cigarette smoke despite its no smoking sign, and that I received some confusing auto generated text messages which they agreed
Should be ignored.
22 juin 2021
Avis spontané
Réponse de Rapid PCO
Hi Thanks for your feedback. We are sorry that the vehcle was delivered and smelt of cigerette smoke. We do not allow smoking in our vehicles and do place no smoking signs as you have indicated. We also apologise for any inconvenience that you suffered in receiving erronous SMS messages. We vaue your feedback and have taken action to improve delivery of our vehicles and avoid sending erronous SMS messages. Best regards, The Rapid Team
Professional Customer Service
1- They are the best of the PCO renting company in the market.
2- Best customer service.
3-Friendly staff and they always do their best to make you happy and satisfied .
4- Best price in the PCO market no one can beat their price
25 mai 2021
Avis spontané
Réponse de Rapid PCO
Hi, thank you for this amazing feedback. We really value your insightful comments and hope you continue to enjoy the use of your PCO Car.
Drive safe
The Rapid VM Team
Réponse de Rapid PCO
Hi, thank you for your great feedback.
Best regards,
The Rapid VM Team
Absolutely brilliant service
Absolutely brilliant service. Dropped off on time, no issues. They even left the car with me for as long as possible because they knew I didn’t have another. Fantastic service. Really lovely staff- all 6 that I dealt with. Brilliant. Thanks
21 mai 2021
Avis spontané
Réponse de Rapid PCO
Hello, we are very pleased that you had a great experience with us and that we could go the extra mile to help you. It is also fantastic to hear that you spoke with a varied number of our staff and that you were pleased with your experiences with all of them.
Best regards,
The Rapid VM Team
Hire of van
But I went to collect my van the people were so helpful helping me to get the right vehicle and when I drove the vehicle it was such a nice drive the all-round service was excellent
11 mai 2021
Avis spontané
Réponse de Rapid PCO
Hello, thank you for your great feedback. We are delighted you had a great experience with us and that you enjoyed the rental vehicle.
Best regards,
The Rapid VM Team.
Very professional staff.
12 avril 2021
Avis spontané
Réponse de Rapid PCO
Thank you for your feedback. Our staff really appreciate your kind words.
Best regards,
Rapid VM
Low value for money
Provided me with car with lots of scratches and seat had permanent large stains as if the car came from scrap yard. They ask you for everything but when you raise your own vehicle job was not done correctly, they denied any help from themselves.I felt they used me to make money.
21 mars 2021
Avis spontané
Réponse de Rapid PCO
Thank you for your feedback. We apologise that you felt that the rental vehicle was below the standards of your expectations. We always try to ensure that our vehicle are presentable and rented in an excellent condition. From time to time we do anticipate that vehicles will show signs of wear and tear but we do regularly repair vehicles to ensure high standards. Unfortunately, if you had issues with the repair to your own vehicle, we are not able to assist with this and would encourage you to speak to your motor insurer who facilitated the repairs on your behalf.
Best regards,
the Rapid VM Team
Really efficient service
Really efficient service. There was always someone to speak to when I had any queries. Very flexible appointments for car delivery and collection, great selection of cars too!
19 mars 2021
Avis spontané
Réponse de Rapid PCO
HI, thank you for your great feedback. We are very pleased that you had a great experience with us and hope to be able to assist you again in the future.
I'm very happy for using your Car
I'm very happy for using your Car
thank you soo much.
18 mars 2021
Avis spontané
Réponse de Rapid PCO
Thaks for your great feedback. We always intend to provide great quality vehicles for our customers to enjoy.
5 star brilliant customer service
5 star brilliant customer service, helpful and friendly all staff and Dainis, thank you very much.
Delivery on time good car and same for return pickup on time, very pleased definitely will recommend Rapid to friends.
Thanks again
2 mars 2021
Avis spontané
Réponse de Rapid PCO
Thanks for your great feedback. We are very pleased that you were satisfied with the service that was provided to you.
Réponse de Rapid PCO
Thanks for your great feedback. We really appreciate you taking the time to review your experience with us.
Was really friendly and helpful I would…recommend
Was really friendly and helpful I would like to thank you
24 février 2021
Avis spontané
Réponse de Rapid PCO
Thank you for your feedback. We are pleased that we could help you and that you enjoyed your experience with us.
Nice friendly helpful staff
Nice friendly helpful staff. Received the car same day .
8 février 2021
Avis spontané
Réponse de Rapid PCO
Hi, thanks for your great feedback. We hope you enjoy the vehicle
Good customer service and good…
Good customer service and good understanding, thanks for everything .
13 janvier 2021
Avis spontané
Réponse de Rapid PCO
Thank you for your positive feedback.
Very fast helpful and efficient
17 décembre 2020
Avis spontané
Réponse de Rapid PCO
Thank you for your feedback. We always aim to act with urgency and we are very pleased that you received a speedy and helpful service from us.
Hi Vijay
Hi Vijay
I have been happy since being in your care and support.
Have recived excellent service from you Jane and the rest of the team. It’s the team work, supporting each other in providing excellent service .
Keep up the good work and wishing you all safe , healthy Mary Xmas .
👍👏👏👏👏👏👏🙏
15 décembre 2020
Avis spontané
Réponse de Rapid PCO
Hi, we very much appreciate your great feedback about our staff and our service. Seasons greetings to you and we wish you a healthy and prosperous new year!
Excellent customer service*****
Excellent customer service*****
Almost one year I’m with Rapid pco car hire. Beginning of COVID-19 privet hire Uber business was down hard to find Uber rider Since March Rapid help to reduce rent 50% which is big help for me for me Rapid Management is very helpful to reduce my stress and give me big help to survive me and my family. Many thanks to Rapid management for help to understanding pco driver.
Thank you
14 décembre 2020
Avis spontané
Réponse de Rapid PCO
Hello! Thank you for being a valued customer for 12 months. Your feedback is greatly appreciated and we will continue to support you and all other drivers through this very difficult time as best we can. Best regards, The Rapid Team
Great Customer service…
I have found Rapid Vehicle Management to be great communicators, and friendly to deal with. I have and we’ll continue to recommend them to PCO drivers.
14 décembre 2020
Avis spontané
Réponse de Rapid PCO
Hi, thank you very much for your great feedback. It is fantastic to hear that you would and have recommended us to other drivers. We value word of mouth feedback and hope that we can continue to meet your expectations. Best regards, The Rapid VM Team
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