Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So easy to order and pick up from location…thank you so much I’m very happy with purchases

Noté 5 sur 5 étoiles

I was purchasing from NZ due to heavy lockdown issues at present. I was very pleased with the range of product to choose for a special birthday of a family member living in Queensland. The product was... Voir plus

Noté 5 sur 5 étoiles

So impressed with Raptinabox. Ordered a hamper for Father's day expecting it to arrive the day after (Monday). Much to my delight, my Dad said it was hand delivered on Father's day. So impressed it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We're located in the USA and Rapt In A Box has been our long time go-to gift company whenever we need to send gifts in Australia. The customer service is amazing and the gifts are always gorgeous! Ord... Voir plus

À propos de l'entreprise

  1. Fournisseur de cadeaux d'entreprise
  2. Service e-commerce

Informations provenant de diverses sources externes

Exquisitely presented Australian Gift Hampers for all occasions.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

144 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic

Fantastic looking box, just like the pic & super fast delivery

27 juin 2020
Avis spontané
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Réponse de Raptinabox

I realise it was some time ago now, however I wanted to pass on our thank for taking the time to write us a review, we really appreciate your time and kind words.

Noté 5 sur 5 étoiles

A Gorgeous Gift

Loved the range of gift boxes available and found it tricky to decide between them - but found the perfect one for my recipient and she loved it too! Beautiful products beautifully wrapped and boxed.

1 juin 2020
Avis spontané
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Réponse de Raptinabox

Thank you so much for the feedback Wendy!

Noté 5 sur 5 étoiles

Smooth

Smooth, Straight forward ordering and delivery.

13 mai 2020
Avis spontané
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Réponse de Raptinabox

Thank you so much for your feedback Michelle.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. I will not get my Hamper's anywhere else. Thank you Rapt in a Box for being so available, bending over backwards and giving the best customer service I've received in a long time.

11 mai 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service!!

Amazing service, communication exceptional with owner even phone calling to answer a Question I had. Will use again to send family gifts around the Sunshine Coast!

30 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Very Impressed and Beautiful!

I was very impressed with the presentation of the box that I received. It was beautifully packaged inside and out! The products in mine were locally produced and very high quality. I have since ordered a Rapt in a Box for my Mum who also loved it and she was very impressed. It smelt amazing too with the Noosa soap. The service and communication was also excellent. I will definitely use Rapt in a Box again!!

21 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service, so friendly, and beautiful hamper delivered perfectly

29 février 2020
Avis spontané
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Réponse de Raptinabox

Thanks so much Jacqui for taking the time to leave a review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

Thank You

The gift was so carefully wrapped and arrived earlier than expected. Their customer service was also excellent. Special thanks to Judy for keeping me updated on my package.

15 février 2020
Avis spontané
Noté 3 sur 5 étoiles

The whiskey box

The product itself was beautiful! My partner loved the entire package. Such an awesome idea for a gift. 9/10!! However the box and sticker on the outside were damaged...

12 février 2020
Avis spontané
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Réponse de Raptinabox

Thank you for your kind words regarding the Whiskey Box. We send hundreds of parcels with Australia Post and find them to be extremely reliable, so I am so disappointed that this has happened to your packaging in transit.

I have refunded your delivery fee in full and will look further into ensuring this does not happen in the future. I appreciate your feedback and sincerely apologise for any inconvenience.

Noté 5 sur 5 étoiles

Fabulous service.

As this was a gift I haven't opened it yet but the purchasing experience was fabulous. Personal updates on the products and delivery to regional WA within 3 days! And beautifully gift wrapped.

20 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

Disappointed by delivery packaging but great customer service.

The products were very good but the method of delivery meant the boxes were crushed.

Within a few hours Of my review I received a reply from rapt in a box about my comments. They were genuinely disappointed that the delivery was not to their standard and offered to rectify this. Great customer service guys. Thankyou.

24 novembre 2019
Avis spontané
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Réponse de Raptinabox

Thank you for your feedback Joseph. I am sure this was very disappointing for you and your recipient and we will change our packaging for this gift moving forward. I would like to offer you redelivery of the damaged boxes including products free of charge and will have this delivered early next week. I will also refund you your initial delivery fee as this was not at all to our standards. Thanks again for letting us know so we can ensure this does not happen in the future. Regards Judy Lee

Noté 5 sur 5 étoiles

Fantastic and speedy service

Im not sure what i was expecting as i had never bought from a gift box company before, but i am impressed!
Beautifully packaged, well priced and incredibly fast postage, not to mention great customer service. I'll be back!

6 novembre 2019
Avis spontané
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Réponse de Raptinabox

Thank you for taking the time to leave your feedback! The Ultimate BBQ Pack was an excellent choice and I am so happy that you received it today...enjoy! - Judy

Noté 5 sur 5 étoiles

Very special!

Absolutly fantastic customer service and the gift box was very special! I sent it to a client and they were blown away! I am very happy to recommend Rapt in a box!

25 septembre 2019
Avis spontané

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