What a great find I had with this company. Great service. Kept me updated with the arrival . Nelu the driver is a credit to the company. Nothing was too much trouble for him very professional. The... Voir plus
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Lisez les avis des autres
Prompt delivery and when the bed was constructed finally is great. However the instructions were terrible and completely unhelpful. Needed to contact the company who sent a TikTok link. Also the pisto... Voir plus
L'entreprise a répondu
I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Voir plus
L'entreprise a répondu
Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Fabricant de meubles
Écrit par l'entreprise
Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.
Coordonnées de contact
Dewsbury Road, BD19 5BT, Cleckheaton, Royaume-Uni
- 01274 850735
- sales@rapyalstores.co.uk
- rapyalstores.co.uk
4,5
Excellent
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Double bed I got is sooo comfy have…
Double bed I got is sooo comfy have the best night sleep excellent service fast delivery
20 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Delivery driver very rude dragging…
Delivery driver very rude dragging every part of the bed mattress and headboard. I told the driver that it was the wrong shade of pink but he wasn't interested. When the bed was unwrapped there was a decent sized hole in the base, also foot board sticks out too much. I saw that you were a small business and I thought it would be good to help, so according to the description I decided to buy what I thought would be lovely but I'm afraid not the mattress is also cheap and slides off the base. I'm really sorry but I'm upset with all the stress I'm disabled and should not be having any stress, so I wondered what you were going to do about it please
21 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for taking the time to share your experience — we're truly sorry to hear about the issues you've faced. This is absolutely not the level of service or quality we aim to provide, and we completely understand how upsetting and stressful this must have been, especially given your circumstances.
We sincerely apologize for the delivery driver’s behavior, the damage to the base, the incorrect colour, and the concerns with the mattress and footboard. We take feedback like this very seriously and are already looking into what went wrong to ensure it doesn’t happen again.
Please contact our customer service team with your order number and any supporting photos if possible. We’re committed to resolving this for you quickly — whether that means arranging a replacement, refund, or any other solution you feel is fair.
We deeply appreciate your support of our small business, and we’re truly sorry that your experience didn’t reflect the care and quality we strive for.
This was the second bed I have bought…
This was the second bed I have bought from you the value for money is superb. Delivery was very fast and driver very helpful. It is easily put together although it does need two people. Would definitely buy from you again
20 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
The happy Devon biker.
The bed came and was as advertised
The delivery guys were great polite and very helpful
20 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Smooth purchase
Purchase was smooth (on TikTok)
Delivery was very efficient
19 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
The bed is beautiful
The bed is beautiful, really comfortable and looks luxury. Delivery was also excellent. Very very pleased with my purchase x
22 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Speed of delivery
Speed of delivery. Kept me up to date. And a professional delivery service
20 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Réponse de Rapyalstores
Thank you for your lovely feedback!
I honestly love the bed is comfortable…
I honestly love the bed is comfortable as well it was also delivered with care
18 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
single bed with drawers
Ordered single bed with drawers, mattress and head board I'm so happy with it ordered on the 14th delved on the 17th they even took it up to the bedroom. The bed mattress is so thick and comfy my daughter loves it and the drawers are massive I'm so pleased and when I need a bed will be buying from here again.
17 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Very happy with mattress
Very happy with mattress. Delivery was excellent even though it arrived at 7.10am. I have to say it was all excellent service all round
17 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Good value & easy to deal with.
Very quick delivery, which was a blessing as I was sleeping on an inflatable mattress! Good communication from the seller and the delivery team. Price was competitive, but don't expect the highest quality items for the money you pay.
13 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Great bed
Friendly kept me informed the bed is great no problem looks nice and its comfy
17 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Great beds .great service
Good quality. Good condition. Good communication. Come on time .
14 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
King-size bed for amazing money!
I ordered the king-size bed from TikTok shop, and it was delivered within 5 days.
For what I paid I'm totally over the moon. Its stunning 🥰 It arrived in perfect condition. It was easy to put together. The headboard is fab, and the mattress... WOW!! Soooo comfortable 💛 I'm honestly so happy. 10/10 service from the beginning to the end. I'd 100% recommend this company! Outstanding guys!! Thank you 🫡 💛 ✨️
10 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Réponse de Rapyalstores
Thank you for your lovely feedback!
The delivery driver was amazing
The delivery driver was amazing, I wasn’t sure at first as I bought the wrong bed, but he laid the bed down and explained that a small double wasn’t much smaller then a normal double so, I was extremely happy with how he put my mind at ease he brought them in for me and said, it will fit in my room and guess what it did, he is amazing thank you. Never caught a name so whoever he is thank you, also the bed looks great, great quality divan, the mattress is good quality tho it is not memory foam if you are use to memory foam like my self then the mattress is not the best but get a mattress topper and you’ll be fine, many thanks for this perfect bed, such a great price too
14 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Réponse de Rapyalstores
Thank you for your lovely feedback!
Service with a smile! Prompt Delivery!!
Well great service from start to finish! Excellent communications. Was given a time slot between 6.30 am and 8.00am! (We live pretty close to the seller's town)
7.40am I got a call to say that the item was outside my house! I went down and was met by a Happy Smiley delivery man. Who brought bothe sections of the bed base into the property. He was very polite helpful pleasant and friendly.!!
Excellent service and the base is just as described!!
Thanx so much! One happy customer!! 👏🏽👏🏽👏🏽
12 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
**Brought my Bed Vison to Life - Highly Recommend**
Amazing service from the team from start to finish. I had something very specific in mind and the element of bespoking allowed me to create the bed I wanted. From my initial fabric sample enquiry to delivery - the guys have been excellent. Fabric and design is high quality, and the bed was easy to assemble ( especially with the help of the detailed Tik Tok tutorial!). Order to delivery timescales are 5 days - with regular updates received through out. Highly Recommend 💯
11 juin 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
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