What a great find I had with this company. Great service. Kept me updated with the arrival . Nelu the driver is a credit to the company. Nothing was too much trouble for him very professional. The... Voir plus
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Prompt delivery and when the bed was constructed finally is great. However the instructions were terrible and completely unhelpful. Needed to contact the company who sent a TikTok link. Also the pisto... Voir plus
L'entreprise a répondu
I recently bought this mattress, and I couldn’t be happier with my purchase! It’s incredibly comfortable and provides the perfect balance of softness and support. I’ve been waking up feeling refreshe... Voir plus
L'entreprise a répondu
Cheap item. Expensive quality. Excellent Service. The scheduled delivery was not only on time, I had frequent reminders by the company about exactly when the Bed would arrive. Upon arrival the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Magasin de meubles pour enfants
- Fabricant de meubles
Écrit par l'entreprise
Rapyal Stores is a family-run business based in the UK, known for its commitment to quality, craftsmanship, and personal service. With a deep-rooted tradition in the bed-making industry, we take pride in manufacturing your products in-house, ensuring full control over every aspect of production. This hands-on approach allows us to create custom-made beds that are both durable and comfortable, using premium materials sourced with care. Being family-run means that our business carries a personal touch, with each customer treated like part of the extended family. We value customer satisfaction and aim to provide a personalized experience, whether that’s helping you to choose the perfect mattress or designing bespoke bed frames. Our in-house manufacturing process means that you can offer unique, made-to-order solutions while maintaining an unwavering standard of excellence, blending traditional techniques with modern innovations. Our company stands for trust, reliability, and the kind of service that only a family-run business can offer, giving customers a true sense of pride in the products they purchase.
Coordonnées de contact
Dewsbury Road, BD19 5BT, Cleckheaton, Royaume-Uni
- 01274 850735
- sales@rapyalstores.co.uk
- rapyalstores.co.uk
4,5
Excellent
467 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a double divan bed with a…
Ordered a double divan bed with a headboard and mattress on Monday 10th November on Amazon and by Wednesday 12th November it was delivered. Ordering was very easy and was kept up to date with the courier on a daily basis, even had a call when they was approx 20 minutes away.
I found the Company and the courier very good and I would recommend to friends and family.
Just the heads up tho the memory foam mattress is soft
12 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
I was Received Delivery on time with…
I was Received Delivery on time with right product. Drivers very good polite and professional. Very good customer service,
11 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Fast delivery amd bed plus mattress at…
Fast delivery amd bed plus mattress at a great price I couldnt folt it so comfy I would highly recommend this company very reliable I'm very pleased with the product
11 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Really good customer Service
Really good customer Service. Bed arrived on time and was easy to assemble and very comfortable.
8 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Excellent buy
Excellent buy! Highly recommend, easy to put together, mattress really comfortable!
Delivery excellent! Kept me updated with delivery time!
5 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
The delivery man phoned me to tell how…
The delivery man phoned me to tell how far away he was and asked about address he explained that he was on his own so we came down to load the items into the building
5 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Great quality bed base mattress and…
Great quality bed base mattress and headboard and friendly delivery service too thanks
1 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Martin
Great service and very happy with this bed I will definitely use this company in the near future
5 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Beds are lovely bought 2 double beds…
Beds are lovely bought 2 double beds mattresses headboard with 2 drawers,
Quick delivery,
Had 1 issues but very quick to resolve the situation, very happy
4 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
A amazing bed
A amazing bed. Amazing delivery. And 💯 exactly what they said they do. Really impressed and would definitely buy again xx
1 novembre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Réponse de Rapyalstores
Thank you for your lovely feedback!
COMFORTABLE BED!
Delivery excellent service, lovely bed mattress amazing!
28 octobre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Excellent customer service from Adam
Had a problem - wrong mattress was delivered. Adam was excellent when he learned about it on Wednesday. Correct mattress was delivered on Friday.
22 octobre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
Fantastic delivery driver kept me up to…
Fantastic delivery driver kept me up to date by phone
Well mannered, polite.
Bed well packed all parts supplied
Not rocket science to assemble just need a Phillips screwdriver for 4 screws.
Very happy with product.
30 octobre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
DBS Bed Set
Wow what a service from this company. Ordered DBS Double Bed (Divan Base, Headboard & Mattress) through Amazon. The Bed Set is good quality & very nice, the mattress is very comfortable, would highly recommend the company & their products.
The Delivery was excellent, very informative all the way through and the driver was extremely helpful and very friendly, on time as stated and couldn't be happier, thank you guys so much
28 octobre 2025
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Réponse de Rapyalstores
Thank you for your lovely feedback!
Great service kept me informed though…
Great service kept me informed though out the day with any unexpected delays. Very kind and helpful
29 octobre 2025
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Réponse de Rapyalstores
Thank you for your lovely feedback!
The mattress we received is of no…
The mattress we received is of no quality at all! can't use it. Definitely not what was advertised - Order: #
206-8437828-6368312
15 octobre 2025
Avis spontané
Réponse de Rapyalstores
Hi Andre, we’re sorry to read your review. We’ve checked our correspondence and couldn’t find any messages from you about this issue. We’d really like the opportunity to help—please contact us directly with your order details so we can look into this and resolve it for you as quickly as possible.
Great company
Delivery was quick and on time delivery people very polite and helpful bed was for my son and he’s had a great night sleep really enjoying the bed
28 octobre 2025
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Réponse de Rapyalstores
Thank you for your lovely feedback!
I have now had 2 beds from this…
I have now had 2 beds from this company, and I can not say a bad word about them
28 octobre 2025
Avis spontané
Réponse de Rapyalstores
Thank you for your lovely feedback!
The bed is for our Granddaughter
The bed is for our Granddaughter, it is beautiful and would definitely recommend. We had a call half hour before delivery, the bed was packed expertly, no damage or marks on fabric. Both the bed and the mattress are top quality thank you
24 octobre 2025
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Réponse de Rapyalstores
Thank you for your lovely feedback!
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