Had ordered trousers and jacket for grandson paid for next day delivery got email it had been returned as didn’t have my door number Emailed customer service they gave me my next day delivery mone... Voir plus
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Bought quite a few items from £10 offer day. Waited nearly 3 weeks for delivery and nothing came, so I emailed rascal. They were extremely prompt in responding, sent items out immediately and also ga... Voir plus
L'entreprise a répondu
Fab fab fab experience shopping with rascal!! Shopped with rascal since my son was 5 and he is now almost 11 he is rascal daft! When I saw the massive sale I knew I had to get stocked up ! Received an... Voir plus
L'entreprise a répondu
Such good quality clothes 💪 glad we ordered a bigger size, my normal size 9 year old fits perfectly in your 11-12 (I think that is what we ended up ordering) he is soooo happy, it’s hard to persuade... Voir plus
À propos de l'entreprise
À propos de Rascal Clothing
Écrit par l'entreprise
Fronted by F2 Freestylers Billy Wingrove and Jeremy Lynch, Rascal Clothing is an active lifestyle brand, emerging from the duo’s frustrations with ill-fitting active wear and driven by the F2’s magnetic social following.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
The F2 has 20 million subscribers and followers across its social channels, with fans aspiring to look and be like them. Billy and Jez’s dedication to technical perfection, stunning synchronization and jaw-dropping choreography is inimitable and inspirational. Yet excelling in your field while looking sharp involves overcoming the restrictions of typical sportswear and fabrics.
Rascal Clothing prioritises movement, style and comfort and this is the brand’s DNA, embedded into every seasonal fashion collection across adults, juniors and accessories.
No limitations. #BeRascal.
Coordonnées de contact
Royaume-Uni
- help@rascalclothing.com
- rascalclothing.com
4,4
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, we're so glad to hear you love your new jacket!
Best Wishes,
The Rascal Team
Absolutely amazing quality very pleased…
Absolutely amazing quality very pleased 😊
4 avril 2023
Avis spontané
Réponse de Rascal Clothing
Hi Sarah,
Thank you for taking the time to share your amazing feedback, we're so glad to hear you love the clothing quality!
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi David,
Thanks for taking the time to share your feedback with us!
I am really happy with the quality and…
I am really happy with the quality and sizing of the clothes. The only downside was the parcel took a while to arrive. Though it did state on the delivery instructions it could take up to 2 weeks to arrive.
19 mars 2023
Réponse de Rascal Clothing
Hi Suzanne,
Thank you for taking the time to share your feedback, it's hugely appreciated! We apologise for any delay you experienced in recieving your order, this was due to an unexpected delay in switching warehouses as part of bringing Rascal back home. We've taken steps to ensure this doesn't happen again. Thanks again for your support.
Best Wishes,
The Rascal Team
Great quality clothing
Plus: Great quality clothing lover all the items,
Negative: delivery was long (2 weeks) and zero response from customer service support until after my order arrived which let the experience down 😒
19 mars 2023
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your feedback, it's hugely appreciated! We apologise for any delay you experienced in recieving your order, this was due to an unexpected delay in switching warehouses as part of bringing Rascal back home. We've taken steps to ensure this doesn't happen again. Thanks again for your support.
Best Wishes,
The Rascal Team
Bought loads of clothes for my son in…
Bought loads of clothes for my son in the sale. Top quality, great price and delivery within a week. Excellent
19 mars 2023
Réponse de Rascal Clothing
Hi Darren,
Thanks for taking the time to share your feedback with us, it really is appreciated!
Kind Regards,
The Rascal Team
Fantastic quality clothing
Fantastic quality clothing. My son absolutely loves wearing Rascal.
Delivery was excellent too.
19 mars 2023
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're so glad to hear your son loves his new items too!
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi Hollie,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're pleased to hear your son loves his new items too!
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your feedback with us, it's hugely appreciated!
Best Wishes,
The Rascal Team
Amazing quality and value!
Amazing quality and my son LOVES it all. Will definitely buy again! Everything is so well made and super soft (hoodies and trackies) and cosy fit. Fit is true to size. Highly recommend - I shall be frequent shopper!
18 mars 2023
Réponse de Rascal Clothing
Hi Kate,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated! We're so glad to hear your son loves his new clothing & that you'll be shopping with us again. We can't wait to welcome you back!
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your amazing feedback, it's hugely appreciated!
Best Wishes,
The Rascal Team
Kids loved their new clothes and the…
Kids loved their new clothes and the delivery was quick
18 mars 2023
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your feedback on your recent order, it's hugely appreciated, we're so glad to hear your kids love their new Rascal clothing!
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi Steph,
Thank you for taking the time to share your feedback on your recent order, it's hugely appreciated and thank you for supporting Rascal!
Best Wishes,
The Rascal Team
Out of 23 items ordered
Out of 23 items ordered, so far I have only received 16 of these items with no reply to my email so not too impressed so far
18 mars 2023
Réponse de Rascal Clothing
Hi,
Thank you for taking the time out to share your feedback on your recent order.
We apologise for the issues with your order on this occassion, from checking our records I can see that a member of our team have updated you on your order status on 7th April.
Thank you again for your patience during this experience, and we apologise for any inconvenience caused.
Many thanks,
Team Rascal Clothing
Poor communication
Poor communication, had to chase order. Then delivery company failed to deliver correctly and sent parcel back. Items now or of stock. Ordered refund. Just poor experience and nothing like other online retailers.
18 mars 2023
Réponse de Rascal Clothing
Hi Mark,
Thank you for taking the time out to share your feedback on your recent order.
We apologise for the issues with your order on this occassion, from checking our records I can see you're now in conversation with our team on getting this resolved.
Thank you again for your patience during this experience, and we've taken steps to ensure it isn't repeated in the future.
Many thanks,
Team Rascal Clothing
The sale price was excellent
The sale price was excellent, but the delivery was very slow
18 mars 2023
Réponse de Rascal Clothing
Hi,
Thank you for taking the time to share your feedback on your recent order, it's really appreciated. We apologise for any delay you experienced in recieving your order, this was caused by a delay in moving stock into our new warehouse, as a result of bringing Rascal back home.
We've taken steps to ensure the delay won't happen again in the future, and we thank you for supporting Rascal.
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi Tim,
Thank you for taking the time to share your amazing feedback on your recent order, it's hugely appreciated.
Best Wishes,
The Rascal Team
Réponse de Rascal Clothing
Hi Alan,
Thank you for taking the time to share your positive feedback on your recent order, it's really appreciated. We're really pleased to hear your son loves wearing Rascal clothing.
Best Wishes,
The Rascal Team
Price service spot on
18 mars 2023
Réponse de Rascal Clothing
Hi Chris,
Thank you for taking the time to share your positive feedback on your recent order, it's really appreciated. Thank you for supporting Rascal through your order.
Best Wishes,
The Rascal Team
My boy was very happy with the clothes…
My boy was very happy with the clothes I bought him, good quality and price also fitted well .
18 mars 2023
Réponse de Rascal Clothing
Hi Tracy,
Thank you for taking the time to share your positive feedback on your recent order, it's really appreciated. We're so glad to hear your boy was happy with his Rascal items.
Best Wishes,
The Rascal Team
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