Rathbones Tailor Avis 

I used Rathbones Tailor for the first time and had a great experience from a customer service point of view. I did have a little issue with the sizes of my suit but the team was very quick to respond and offer solutions. I ordered both a "try on" service, and later the final suit and Megan from customer service was very responsive whenever I had a question/issue. It's easy to order and return. Follow their advice on ordering ahead of time in case you need to return and adjust sizes.

Good value and really easy to order and get delivered. I didn’t get a return label but the team were able to sort that really quickly… would rent again

Thank you so much at Rathbones for reacting so quickly to my mistakes with measuring myself. The product was super clean, great quality, delivered on time and exchanged with ease - I had to get a replacement jacket and shirt within 24 hours, which Rathbones accommodated with ease, and to a different address. So far as I can tell, Rathbones (Meghan), go out of their way to make things happen where other businesses may have told me I was too late or it was to hard to help. Cannot recommend highly enough...

I hired the Gregson 3-piece suit for my wedding and couldn't have been happier.
The suit was incredibly comfortable and stylish. The process of hiring is really simple with a very helpful "how to measure yourself video".
Even when I made a mistake in measuring myself and ended up with trousers which were too wide, the customer service to respond quickly to my contact and get a new set of trousers to me within 2 working days was fantastic! (Tip, compare your measurement against trousers you own already to double check sizing)

I rented a tux for a work event and it came very fast and was perfect, exactly what was needed.

Very clear and concise communication at all times, answering all my questions. I will 100% be returning.

I rented 4 tux’s for wedding. The suits and service I received was spot on. Even when I needed to make a last minute change there were no problems and there were no hitches.

Perfect customer experience! I got married in the US in December so had to have my family bring out 7 tailcoat rentals which felt like a risky decision. Megan answered all my questions and really helped us make sure the measurements were all correct before I hit order. They were high quality tailcoat sets and fitted my groomsmen and me perfectly. I was worried something would go wrong but going the experience was so seamless from start to finish. We'd researched a few companies and went with Rathbones and couldn't be happier with how it turned out!

What a great company!

I hired a 2 piece Tuxedo and shirt+accessory package from Rathbones Tailors for a black tie event.
The website was very easy to navigate. The size guides were easy to understand and true to size as it turned out.
The tuxedo arrived promptly on the day they said it would be delivered.
The tuxedo itself was immaculate and fit like a glove. I felt a million quid in it.
It all came in a suit bag, in a box with clear instructions on how to return it.
The whole experience from start to finish was stress free and easy. All in all, 10/10.

Great customer service from Megan, the suits are immaculate and helped with a new size as I ordered the wrong size, would purchase from these guys again and recommend to anyone.

Hired a morning suit for a wedding - best hire company I've used for wedding suits. The try on service was excellent - I would have ordered completely the wrong size otherwise. Next time I need to hire a suit I'll go to them again.

Needed a suit for an event last minute. Easy to order, delivered to my door, and then simply had it sent back.

Good quality clothes, simple process, very helpful customer service.

Highly recommended.

I recently had a great experience with Rathbones Tailor while renting a dinner suit for a special occasion. The quality of the suit was top-notch, and their service was impressive. They delivered ahead of the expected date, allowing extra time for any necessary adjustments. While my suit initially arrived without a return label, the customer service team handled my queries efficiently, with Megan being particularly helpful and understanding. Though the size wasn't perfect at first, a new size was quickly sent. Overall, Rathbones Tailor made the process smooth and stress-free. I would definitely recommend them for anyone in need of a special occasion suit.

Very helpful and professional throughout - saved us a sizing error that could have been very embarassing! Tuxedo bundles were excellent quality, rapid delivery and returns were straightforward. Would not hesitate recommend to anyone and will definitley be using again.

It's an amazing company. As long as you know your sizes, you can get a suit the next day!

Free returns and customer service were top-notch! Shout out to Megan for the help.

Megan was incredibly, incredibly responsive and helpful both in the measuring / sizing process and in terms of organizing / changing deliveries etc. Wonderful experience!

Great quality dinner suit and excellent service.

I used Rathbones Tailor for an additional wedding suit last month for my brother, and the delivery service and rental length worked perfectly for the occasion. The size wasn't quite right, but a new size was sent straight away with plenty of time before the event, Megan was very helpful and friendly throughout, as part of the customer service team.

Would definitely recommend using Rathbones if wanting to hire a special suit for a wedding, the races or other occasions.

From beginning to end, my experience with Megan and Rathbones Tailors was exceptional! The online order process was simple, the communication was fantastic, the suit was perfect and excellent quality, and the return process was extremely easy. I could not have been happier with my experience with this company and would HIGHLY recommend them!

Having been consistently unimpressed by MOSS when hiring for previous events, I decided to search out alternatives and came across Rathbones. I was immediately impressed by the quality of the photos online and range of options available, albeit I remained somewhat sceptical about it being an online only business. From the moment I placed the order Rathbones over-delivered in terms of their communication, delivery times and quality of the suit. The team that manage the communications are excellent - very quick responses and with a real understanding of your order. I would HIGHLY RECOMMEND Rathbones and am very pleased that I won’t have to suffer MOSS again!

I needed some kilt accessories for my wedding and Rathbones Tailor were beyond helpful. They were incredibly flexible and patient in helping me build a bespoke order. The process was simple and clear and the communication was prompt and responsive. The order was good value and the delivery was great. Good hire time and easy to return. Faultless. Order with confidence.

They delivered an excellent service and great tuxedo. The customer service was great too in that Megan responded quickly and was able to answer my queries thoroughly. Will 100% use again