R B Poolman P&H Avis 

New Boiler Instillation.
What impressed me most was the great communication, after several emails back and forward
Laura phoned me. Speaking to a real person which is rare these days made the whole process more personnel. The engineers turned up on time (Charlie & Ollie) They were very professional ,no fuss no mess got stuck into the job straight away .
Prior to the instillation i had received 4 quotes
What surprised me they all quoted for the same boiler ,instillation standard between all quotes. That's where the similarities end. The difference in quotes varied to the tune of 1700 pounds
Pros /Cons
Excellent Communication ,Tremendous value for money, Professional engineers. Work carried out in a timely fashion.
Highly recommend
Cons, Zero
A huge thank you to Laura making, that phone call clinched it for me
Thank you to all the team
Regards Mark Mac Neaney

The engineer arrived on time, and before entering into the house changed into indoor soft shoes to avoid bringing any dirt inside. They worked cleanly and efficiently on the job, and projected a friendly and approachable manner throughout. At the end they took time to run through various options for boiler cover, but there was no hard sale involved.

We have a service plan with RB Poolman. We were able to have a visit by an engineer on the same day the fault with the boiler arose. The engineer was very professional and helpful - as all the staff are at RB Poolman. The fault was remedied and no issues have arisen since. We were very pleased with the whole experience.

Very friendly and helpful and kept us informed.

New to the area. Initial contact with office pleasant and helpful. Same day response to boiler issue. Engineer prompt and efficient. Follow on appointment arranged by the engineer with the office ,and the date conveyed to me within days. Thank you to R B Poolman.

Very professional and very friendly a very nice man.

I spoke with one of your plumbers on the phone he was extremely helpful understanding reassuring and professional he made a very good impression on my father when he visited to check my boiler very satisfied with the great service

Prompt arrival, friendly service. R B Poolman are always reliable and the service plan is super.

Ryan (Owner) was very prompt at attending our site and was very professional in his manner and attention to detail.
Quotation was quick and scheduled work was completed very well.
The guys that attened were polite and respectful. Work was efficient and neat.
Overall a very happy customer. I have now passed on additional works from other properties that I own.

Very friendly and professional.
Left my home clean and tidy.
A prompt service that was much more cost effective than the online companies.
The owner came out to checkout my system for a quote for a new boiler and got my old boiler going again free of change, although only limping along, until I could get it replaced, so I had heating and hot water.

We were very pleased with the service given by R.B. Poolman. The whole experience was trouble free from start to finish! We have used the company twice now, and would not hesitate to recommend to family and friends. The teams involved in both jobs were hard working and efficient, and very respectful of our property! A real five star service! Well done!

Beautiful radiator fitted really well by a polite friendly engineer. Ideal!
I asked poolman to buy and fit a radiator and sent them a picture of a radiator in another room for the look I wanted, along with dimensions of the current one.
They did everything else.

Hassle free ,from my initial phone call until the leaking thermostat replaced great service.

They are easy to contact, provide helpful reminders, turn up on time, do what they say they will and clear up after

They were really helpful and efficient.
The installation and fitting of the new boiler was very good.

Arrived very late
Not able to fix Nest problem
Made another appointment

Very good and professional. From the first interaction all the way to our first appointment ,great at communication, the engineer that attended our property was very professional, polite and friendly . Would highly recommend to family and friends.

Very happy from start to finish of installing new radiator. The blumber was polite and friendly. Everything was tidied and he hoovered up after.