R B Poolman P&H Avis 

The Engineer turned up as promised within the time
specified. Good pleasant manner,went through the problems with myself and then progressed to a point where some parts would have to be ordered and agreed that the boiler could continue working in a safe manner until the coming maintenance programme in 3-4 weeks time.

Our old boiler broke down at the worst time of year and R B Poolman replaced it very quickly.
The work was completed within one day (they worked really hard) and you wouldn’t know they’d been apart from the new boiler and some very neat pipe work.
The whole process was stress-free and professional.
Their quote was significantly less than B.G.
I cannot recommend them highly enough.

Your technician was pleasant efficient efficient and cleaned up after himself.

The engineer turned up on time, in clean smart work clothing. He was very polite and professional and a true credit to the firm. He carried out the service and inspection and explained everything that he did.
Brilliant.

RB Poolman provide an excellent service. I am with them on a gold standard care plan. This provides me with a quick and thorough service.
Especially Tom who has been like sherlock Holmes fault finding. He is polite courteous and keeps customer informed every step of the way. I cannot fault the service I have had from them.

Your engineer arrived to time, in his usual confident professional attitude.
Happy to recommend this company

Just had Ryan visit for an estimate at time requested. Polite, knowledgeable, no sales pitch (picked-up I knew a little bit) just highly professional. Even took time out to solve an enduring radiator problem. Estimate competitively priced from the other three I've had.
Just been reviewing other experiences below and spotted another 5* review from a friend I know with very high/demanding standards who have used RB Poolman P&H with their installation. All helps in decision making!

Heating engineer located fault to a leaking valve on the boiler having checked the whole gas supply in the house. Replacement part when it arrived fitted quickly.
Unfortunately faulty part took a few days to acquire on the coldest few days of winter

We have been working with R B Poolman for the past 1.5 years. They installed our Worcester Bosch boiler, recently did an annual boiler check, and fully renovated our bathroom last year. I highly recommend them.

Great communication, speedy response to request and fantastic quality work

Although the guys were very pleasant, and looked like they'd done a great job, one radiator had been left not heating up and some faulty wiring resulted in the boiler tripping out and leaving us without power, light, hot water or heating.
Jack who you sent out to see us at 5pm the following day did a brilliant diagnosis and repair and sorted out the radiator too. He is a credit to your company.
All in all, disappointing when you're spending just shy of £5000.

No hassles from quote to the completion of work, very friendly company lads who did the work were courteous polite and left the house clean and tidy.
Would thoroughly recommend.

We had a new boiler fitted in a different location to the original boiler which needed a new vertical flue and the work carried out by Josh and Luke was very professional. They encountered a problem with the old wiring and a colleague came very quickly to assist them and the problem was solved without any fuss. They worked non stop and fitted a new filter flushed the system and had everything up and running by the end of the day. Everything was cleaned up and all the old boiler and packaging removed. We have been using the new boiler for just over a week now and it’s running well.
We would highly recommend R B Poolman for any heating or plumbing work

From initial survey to installation everything was very smooth, all staff very polite and friendly

Professional throughout. The engineers worked hard to finish the work on time.They were polite and answered any questions that we put forward. Left the property clean and tidy. Definitely use R. Poolman again.

The telephone communication with R B Poolman was great and the response to our enquiry for a new boiler was quick. The appointment was on time and everything thing was explained very clearly, and the cost for the job was emailed to us the same day.
The installation team arrived on time and were friendly and efficient and did a great job. When the job was finished everything we needed to know about the operating system was explained very clearly to us.
We are more than pleased with the service we have had from this company and would definitely recommend them.

The team of 2 arrived exactly on time, explained the work were doing. They asked permission to modify the boiler cupboard and tidied up before they left.

Recently had our boiler replaced, the guys arrived on time, were friendly and knowledgeable and had it done in a day. They even hoovered up after the job was done, we now have reliable hot water and heating once again. Good job, very pleased and can recommend to anyone

Friendly, professional and efficient service - and a prompt response. I’m always reassured that R B Poolman are available if needed.

The engineer was on time, did a thorough job sorting out the leak from the radiator joint and made sure he left everything clean and tidy.