Item was scheduled to be picked up today. I called the store to make sure everything was ready and in line. The representative on the phone told me. It wouldn't be here until tomorrow. And that there'... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Item was scheduled to be picked up today. I called the store to make sure everything was ready and in line. The representative on the phone told me. It wouldn't be here until tomorrow. And that there'... Voir plus
L'entreprise a répondu
Jason, the sales associate that assisted me and my wife, greeted us as we walked in and asked us if he could help in any way. We told him we were looking for a new mattress and gave him our price ran... Voir plus
L'entreprise a répondu
I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... Voir plus
L'entreprise a répondu
My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... Voir plus
L'entreprise a répondu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
2205 N 1400 W, 84041, Layton, UT, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de RC Willey - Layton
Salesman was very courteous and knowlegeable. Great visit. Got dishwasher I wanted and already delivered.

Réponse de RC Willey - Layton
RC Willey has a reputation - of confusion and inconsistency. Manufacturer has 1 year warranty. RC Willey offers 5 year warranty. My math shows 1 + 5 = 6 year total what I want. This is what sales guy said. Finance callback says 5 year inclusive of both. If sales and finance can't agree to start with what should be expected in the future? Simple sells. Confusion is doubt and sends me elsewhere.

Réponse de RC Willey - Layton
We were given the wrong appliance at will call and Rc Willey took care of it quickly and accurately. There were a few more glitches, all unexpected. they made sure to take care of things to our satisfaction. All ended up well, the appliance we received had all the features we were looking for. They made sure to deliver to our home and we have a warranty from the manufacturers and from Rc Willey, we know they stand behind their product and support their customers and will be purchasing from them again in the future.

Réponse de RC Willey - Layton
Told me my order wasn’t ready and they would let me know when it was. A few hours later I called to find out what was going on and the order was ready but wasn’t told it was

Réponse de RC Willey - Layton
Everyone is always so friendly and willing to help anyway they can. My salesman was very nice and answered all my questions quickly.

Réponse de RC Willey - Layton
I had an order with RC Willey and there were a couple areas wherein my order had some issues. I contacted RC Willey with my concerns and they handled my concerns professionally to ensure everything was taken care of.

Réponse de RC Willey - Layton
Great sales service without pressure; went the extra mile to meet our needs. Sales rep responded to call for additonal information.
Delivery communication was helpful. Customer service personnel were very helpful and again, willing to go the extra mile to help.
Delivery men - Alex - polite, helped us set up our patio furniture how we wanted and cleaned up well.

Réponse de RC Willey - Layton
From the sales person to the installers. Everything went as promised and it looks great.

Réponse de RC Willey - Layton
It was easy to find what I wanted and it was even on sale! The checkout was easy, but I was pretty disappointed when it offered May 18th pickup and then it changed to 20th.

Réponse de RC Willey - Layton
Ordered a mattress and box springs. Came to pick it up and was informed that they don't have what we ordered in the entire company.

Réponse de RC Willey - Layton
I believe Kim in flooring, is the best sales person I've ever worked with. Great people person, excellent attention to details, followup, customer service, and pleasant to talk to!
David H is the best installer I've ever dealt with. Excellent work ethic, and great work!

Réponse de RC Willey - Layton
Dewey Pratt and Randy West are two of the best people we have dealt with. Makes us want to come back and buy more.

Réponse de RC Willey - Layton
I called to change the pick up location from Orem to Layton since I was not aware until after I placed my order online. Plus it’s too far of a drive for me living in Roy. When I called. customer service representative mentioned that it could be dropped off at my front door (at no cost) which I misunderstood when I placed my order what curbside drop off meant specifically lol! Customer Service representative was very friendly and helpful in a timely manner.

Réponse de RC Willey - Layton
Everybody's really professional and thoughtful. My experience with Brian Sealy over the phone was wonderful and he really helped me.

Réponse de RC Willey - Layton
Item not in the warehouse for pickup on the designated day. :(

Réponse de RC Willey - Layton
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