Your sales staff needs to be more educated in electronics. (TV and Computer) Every question I had was answered with “I don’t know” I’m not sure” or some made up answer. Giving false information such a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Voir plus
L'entreprise a répondu
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... Voir plus
L'entreprise a répondu
Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin d'électroménager
- Magasin d'électronique
- Magasin de revêtements de sol
- Magasin d'ameublement et de décoration
- Magasin de matelas
Écrit par l'entreprise
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Écrit par l'entreprise
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Coordonnées de contact
2301 S 300 W, 84115, Salt Lake City, UT, Etats-Unis
- 8014613800
4,2
Bien
383 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery of our appliances
The two delivery guys were competent, professional, personable and took care of the machines and our house. Thank you!
16 mars 2026
Réponse de RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The washer came with a huge dent on…
The washer came with a huge dent on the.back, from top to bottom. We took it back and there was not one in stock, so we had to drive to the warehouse. Far away. Very irritating.
Also, we have only used it once, and the not happy with this model that does not have an agitator. Also the instructions are very vague. Not user friendly at all. Not happy with this purchase. I would like to return it.
18 mars 2026
Réponse de RC Willey - Salt Lake
I apologize for the inconvenience and frustration you have experienced. Our records show that a return has already been written up for your washer. If you need any other assistance, please call our customer service at 801-596-6950.
Réponse de RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
redeem blue rewards issue
I went into the store to redeem my blue rewards, and the customer service representative looked at my account and told me I didn’t have any and that I had redeemed them all. Afterwards I logged into my account and saw that I had $95 available so I had to go back to the store to redeem them. I spoke with the same customer service representative and she was a bit snotty didn’t seem to care that I had to come back and overall just didn’t seem like she wanted to help.
10 mars 2026
Réponse de RC Willey - Salt Lake
Hiedi, we apologize for the poor experience you had with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any additional assistance with your account, please feel free to reach out to our customer service at (801) 461-3800. Open Monday through Saturday 10 AM to 8 PM.
The customer service department for…
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many many questions about validation even after you have given them everything and after having been a customer for many years.
7 mars 2026
Réponse de RC Willey - Salt Lake
Lori, we take our customer's security seriously when it comes to using their RC Willey credit account. This is a process that is done every time the account holder visits or calls. We appreciate your understanding as RC Willey strives to keep our customer's information secure and safe.
Service was exceptional
Service was exceptional. Mick was very knowledgeable and helped us pick out the fridge freezer that we wanted. I can't wait for it to be delivered next week.
7 mars 2026
Réponse de RC Willey - Salt Lake
Hi Dawna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Salt Lake
Hi John! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Everything sold is amazing
Everything sold is amazing! My experience was nice and smooth.
4 mars 2026
Réponse de RC Willey - Salt Lake
We are glad to hear that your experience was smooth and everything your purchased from us is amazing! We hope to see you again soon.
Been a customer for 35 years and I have…
Been a customer for 35 years and I have always had a great experience with RCW. In my opinion it’s the best people and great service and quality in the state. Thank you
23 février 2026
Réponse de RC Willey - Salt Lake
Thank so much for being a loyal customer for 35 years! We are glad that you have always had great experiences with us and the service you receive is always the best. We can't wait to see you stop by again for your next furniture purchase!
I have been a customer since…
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provides, if I'm not happy with a purchase it's easily exchanged and other slike policies is what keeps me coming back.
23 février 2026
Réponse de RC Willey - Salt Lake
Thank you so much for the glowing review! We are happy to hear that our policies and services we provide are what keeps you coming back. We can't wait to help you again for your next furniture purchase!
RC Willey came through for the customer!
We purchased a warranty buyback for a couch that we bought seven years ago. We went to claim it and it turned out that furniture was excluded from that deal during that time. Had it been included we could’ve got half our purchase price back for the warranty. RC Willey made it right and honored it anyway. Thank you so much! We’ll be back!
18 février 2026
Réponse de RC Willey - Salt Lake
Thank you so much Chris for the 5-star review! We are glad to hear that our team made things right for you and got you your warranty buyback for your couch. We appreciate your support and we can't wait to see you again.
Réponse de RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Salt Lake
Hi Debra! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Salt Lake
Thank you so much for your feedback! We are glad to hear that you found ordering online easy and that picking up at our Will Call dock was even faster. Hope to see you again soon!
Dave Anderson is an excellent Sales Person
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so many things. RC Willey has a large inventory to choose from so having him recommend similar or different things really helped. We found some great things and it's being delivered in 3 days! He even got me into Blue Rewards which is really a great thing.
15 janvier 2026
Réponse de RC Willey - Salt Lake
Hi Brian! Thank you for your review! We appreciate your feedback. We are happy to hear that Dave was able to help you find what you needed. We look forward to seeing you again soon.
SKU numbers don't match
The item that I ordered online did not match the item I received from the store. It was a different version altogether. Somehow it was labeled with an incorrect sku number...
14 janvier 2026
Réponse de RC Willey - Salt Lake
I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.
Réponse de RC Willey - Salt Lake
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
They are always personal and on spots
They are always personal and on spots, trying to help. They're knowledgeable and give the consumer fulfilling that he is special.
12 janvier 2026
Réponse de RC Willey - Salt Lake
Thank you so much for the 5-star review and the kind words. We are glad that our team made sure you had all the information you needed to make an informed decision. We hope to see you again soon!
The carpet installers were so polite…
The carpet installers were so polite and hard workers. They cleaned up when they were finishced.
5 novembre 2025
Réponse de RC Willey - Salt Lake
Thank you for your feedback on your overall experience shopping with us and for choosing to work with our Flooring department! Hope you have a great start to your week!
My husband and I just had our new Cal…
My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They are both truly wonderful assets to the RC Willey team. Great job, gentlemen.
2 janvier 2026
Avis spontané
Réponse de RC Willey - Salt Lake
Hi Colleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.