Your sales staff needs to be more educated in electronics. (TV and Computer) Every question I had was answered with “I don’t know” I’m not sure” or some made up answer. Giving false information such a... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Your sales staff needs to be more educated in electronics. (TV and Computer) Every question I had was answered with “I don’t know” I’m not sure” or some made up answer. Giving false information such a... Voir plus
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Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... Voir plus
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I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... Voir plus
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Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... Voir plus
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RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
2301 S 300 W, 84115, Salt Lake City, UT, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de RC Willey - Salt Lake
What I needed was in stock and available for pick up the same day as I purchased it online.

Réponse de RC Willey - Salt Lake
Your pick-up team has been so helpful and friendly- truly amazing. thank you

Réponse de RC Willey - Salt Lake
Ordered almost three weeks ago and have still not received my merchandise after three trips in to pick up the product and have no answers to where it is or when it will be here. Also have contacted customer service and was told I would receive a call back each time and have not received a single call back.

Réponse de RC Willey - Salt Lake

Réponse de RC Willey - Salt Lake
Service was decent in terms of how quickly it took them to pull my appliance (dish washer). The only issue I had was the tech that delivered it curbside to my vehicle said I needed additional parts..... I asked him what I needed and if I could buy them there and he said yes but then didn't know and couldn't tell me what parts I needed.... He even tried to look them up on the website and couldn't find the parts I needed. He then just told me to go to Home Depot or Lowe's to buy the parts I needed....Seemed odd to tell me to go buy parts from a competitor but that's exactly what I did due to his inability to tell me what parts I needed.

Réponse de RC Willey - Salt Lake

Réponse de RC Willey - Salt Lake
I made a purchase online to pick up. Very friendly and helpful staff throughout the pickup process.

Réponse de RC Willey - Salt Lake
Amazing company, very helpful workers! They set up my bed for me as well. Couldn’t be better.

Réponse de RC Willey - Salt Lake
The woman who helped me figure out my online purchase was so
Attentive, kind and immediately solved my problem. I’ve been a loyal customer for over twenty years!

Réponse de RC Willey - Salt Lake
We ordered online but had questions about delivery and installation. The representative was able to help. Thanks as always

Réponse de RC Willey - Salt Lake
I have had to call Customer Service five times, since February 10th, to inquire about getting the half back amount that I paid for my warranty since it is now expired. I have talked to Shannon, Sarah, and Amanda. Sarah was supposed to call me back, but did not. Amanda said she would call me back that day but did not. She was working with her supervisor to figure out some kind of glitch in the system. When I called the next day, she was again supposed to call me back but has not. Unresolved. 🤷🏻♀️

Réponse de RC Willey - Salt Lake
Cheryl Forsberg was so sweet and helpful.
No pressure! We will be asking for her help again.

Réponse de RC Willey - Salt Lake
The headboard is not the same as we ordered. It should be curved on top but that one was straight one. It looks the same but still not what we ordered. We already assembled it when we noticed. Not happy customer.

Réponse de RC Willey - Salt Lake
Lesly Wood was professional, knowledgeable, and engaging. She listened carefully and her responses helped me make the best decision.

Réponse de RC Willey - Salt Lake
My delivery was awesome.Your drivers were awesome.They helped when it's everything and they were just awesome.Give them the day off with pay.They deserve it.They're just awesome employees.Thank you.You're truly Ardis Caldwell

Réponse de RC Willey - Salt Lake
Customer service rep Crystal in Salt Lake City was outstanding, and stayed on the line with my wife and I until our online order was completed. Thank you

Réponse de RC Willey - Salt Lake
Micah was outstanding helping me select the TV that best met my needs.

Réponse de RC Willey - Salt Lake
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