read.ai Avis 

Basically malware. It tries to brute force its way into my meetings and confuse my clients into thinking that I authorized the recording. They have made purchases, and I have had to tell them that I didn't authorize it.

This message constitutes a formal notice.

Despite previous attempts to disengage from your service, this company continues to process personal data associated with email addresses without explicit and informed consent. This includes, but is not limited to, meeting participation, data analysis, and unsolicited communications.

I hereby formally notify you that this ongoing activity appears to be in violation of the General Data Protection Regulation (GDPR), including but not limited to:
• Article 6 (Lawfulness of processing)
• Article 7 (Conditions for consent)
• Article 17 (Right to erasure)

I therefore demand the following actions:
1. Immediate cessation of all data processing related to email addresses.
2. Permanent deletion of all personal data
3. Written confirmation that the above actions have been completed

Already submitted:
• Filing a formal complaint with the Authority for Consumers and Markets (EU and Netherlands )
• Submitting a GDPR complaint to the Dutch and EU Data Protection Authority
• Providing documentation to relevant EU consumer and privacy regulators

I subscribed for the Enterprise version for one month which cost $29.75 and I used the service to transcribe and record my Zoom and Google Meet meetings.

The transcription and the recording worked well.

That being said, I would assume I would have access to the recordings I made during this subscribed period forever, but it seems one needs to have an active Enterprise subscription in order to access those recordings too.

I find that scummy business practice because I paid to have my meetings transcribed and recorded during that period and I should have access to the data forever.

Invasive and impossible to disable. This thing almost seems illegal.

If there were zero I'd give it zero. Our org deems it malware. Forces its way into every meeting. Yuck. Ick. Avoid at all costs

Terrible, misleading email
To read my report of an important meeting and now it has basically infected my computer. Don’t ever use this.

This company has an abusive and deceptive onboarding process.

They send out emails from the poor users that are letting this malware into their lives with an innocent text "Access this meeting report" then force you to give full read write permissions to your calendar, automatically invite themselves to all of your meetings, sign you up for a 7 day pro trial and add me to AT LEAST 5 newsletters, plus whatever other notifications they hiding behind a secondary link with confusing terminology.

Then they leave it to you to mop up the mess and delete the account and say they cannot shut down the account for me, so I had to crawl through settings to make sure they were gone out of my meeting invites and all permissions revoked and read about their newsletters to be sure there was nothing lurking and no more gotchas.

I am terminally online for the last several decades and I've never had such a offensive experience than this. The calendar is personal, and meetings are where you represent your livelihood to the world. They have absolutely no business injecting themselves so intrusively into this without very clearly getting permission first.

I hope this company goes out of business.

IT IS A FREAKING VIRUS! It spread like one, access to all your meetings and calendar events. We already complained about it to Microsoft, but they just pretend nothing happened.

SCAM. NOT FIT FOR PURPOSE WONT PROVIDE REFUND AND ITS NOT WORKING. AVOID!

Viral spywhere - without clearly making you consent, it grabs every meeting in your calendar and starts recording. Recorder doesn't identify who uses it.

This is the most frustrating software I've ever had the misfortune of installing.

I've deleted my account and manually removed Read.ai from every meeting but it still manages to join, even when I haven't joined the meeting!

Must be malware, avoid.

This companies are earning so much money for what??

User-friendly where are you? please fire some of your computer scientists and hire some marketing guy who knows, what user friendly means.

The worst spammers in the world. They steal your email address, create an account for their useless product and then spam you to death. There is never an unsubscribe link in their emails. They are the worst kind of unethical people. Their executive leadership is totally clueless and needs to be fired.

more or less spyware with a pyramid scheme. 1) you make a call with A and without noticing are recorded by this bot 2) A sends you a report of the meeting you did. you never agreed to this but with the resume there is also a full recording. 3) you make an account to read the report and realize you have been recorded. You think A was rude and forget about it, but it wasn't A fault because... 4) the bot attaches automagically to all your calls and begins to record all your meetings without you even noticing, and perhaps even sending emails without your consent. It is incredible that this is admitted by microsoft. I doubt this is even legal in EU.

I concur with the other negative reviews here. This is a very intrusive and scammy AI 'service'.

If I could give zero stars I would. This product infects your computer and you cannot get rid of it. If someone else uses it, you will get a devious misleading email saying you can click to read the meeting report, then you are stuck with an account you cannot get rid of, and it will start up at every zoom meeting you have and you have to enter 'read stop' to stop it, but it will never leave.
I cannot believe that Zoom has it as an App for their product.

This is a virus and should never be installed and furthermore Microsoft should remove from their store. It embeds itself into your tenant and starts showing up on calls with staff who dont even have licences through aggressive marketing. It requires people to create an account to view the minutes of a meeting they attended and then wants access to their email.

BEWARE - this is worse than a virus and impossibly difficult to get rid of. DO NOT even read a report since that gives it access to your meetings, your calendar etc.

I am a client a year already, I am satisfied with the recordings and the insights. However, the AI tool is quiet poor and sometimes it has glitches but not identifying the the speaker...

A colleague from another company had the kind thought of sending me a Read.ai report of a meeting we both attended. I tried to access the report. I was forced to create a 'read only' account before I could access the report. This seemed annoying but not unusual. But then the software required to link to my calendar and there was no option NOT to access my calendar. So, I was being forced into a trial account of using the software when I only wanted to read a donated report.
I will not use such badly behaved, intrusive software when there are much better alternatives available.