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Reco Surfaces Avis 

170
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Any questions were answered personally by the staff at the showroom. No 'AI' to have to contend with! They offer unique designs / carefully packed and professionally delivered. I am a keen 'DIY' ent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant product purchased acrylic sheets for shower which already had plastic panels fitted but they were hollow and had holes in them The acrylic sheets covered and adhered to them with... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were looking for shower panels, and I found designs we likes at Reco online. I ordered a couple of samples which came within a few days, showed them to our bathroom fitter, and ordered two panels... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Long wait time (5 weeks), no benefits to a trade account, product is just ok. Difficult to work with just using a knife. Ended up using a cutting disk and then shaving the edges.

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de carrelage
  2. aussi dans
  3. Industrie plastique
  4. Magasin d'articles de salle de bains
  5. Magasin de design et de décor intérieur
  6. Rénovateur de salle de bains

À propos de Reco Surfaces

Écrit par l'entreprise

A quick, easy-fit panel, that is eco friendly, low maintenance, and cost-effective.

With our extensive selection of tile patterns and designs, we ensure successful outcomes for even the most challenging projects. Our panels deliver exceptional durability and a stunning finish, all at a fraction of the cost compared to traditional tiling methods.

Your Reco Guarantee

10 years of complete reassurance

10 years of complete reassurance
We offer a 10 year guarantee on all of our wall panels so you can be assured that our product is built to last.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(170)

115 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and excellent…

Excellent service and excellent product. Looks great In our shower.

1 juillet 2026
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Réponse de Reco Surfaces

Hi Adrian,
Thank you so much for your lovely review! We’re thrilled to hear you’re happy with both the product and our service, and that your new panels look great in your shower. We really appreciate your feedback and hope you enjoy your beautiful bathroom for years to come!

Noté 5 sur 5 étoiles

Great services and the product…

Great customer services and the product is very impressive.
Would highly recommend this company.

21 juillet 2026
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Réponse de Reco Surfaces

Hi Benjamin
Thank you so much for your wonderful review! We’re delighted to hear you’re impressed with the product and that you received great customer service. Your recommendation means a lot to us, and we really appreciate you choosing Reco!

Noté 5 sur 5 étoiles

Absolutely brilliant company to work…

Absolutely brilliant company to work with and stunning bathroom wall panels . I ordered wrong panels but Lauren sorted this out for me and arranged them to be uplifted , AND sent the correct panels all within a couple of days. Forgot to mention I live in Northern Ireland so the fact that they actually deliver here without charging an arm and a leg for delivery was a big plus . Thanks Reco but thanks especially to Lauren for 10 star customer service . 🙌😁

8 juillet 2026
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Réponse de Reco Surfaces

Hello Paul,
Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with your bathroom wall panels and that Lauren was able to make the exchange so quick and hassle-free. We’ll be sure to pass your lovely feedback on to her—10-star customer service is exactly what we strive for!

We’re also really pleased that our delivery service to Northern Ireland was a big plus for you. Thank you for choosing Reco, and we hope you enjoy your beautiful new bathroom

Noté 5 sur 5 étoiles

Unfortunately the product was not…

Unfortunately the product was not suitable for my bathroom. Amanda at Reco couldn’t have been more helpful. She arranged pick up and refund promptly and with no drama. Customer service is so important.

13 juillet 2026
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Réponse de Reco Surfaces

Hi Deirdre,
Thank you so much for your kind words. We’re sorry the product wasn’t suitable for your bathroom, but we’re delighted to hear Amanda was able to make the collection and refund process as smooth and hassle-free as possible. We really appreciate you taking the time to share your experience and completely agree—great customer service matters!

Noté 5 sur 5 étoiles

Great product

Great product. Very good quality. My builder was very impressed and asked where I had got the shower panel and how much it cost. He said it was really good and good value.

14 juillet 2026
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Réponse de Reco Surfaces

Hi Carol,
Thank you so much for your fantastic feedback! We’re delighted to hear that you’re pleased with the quality of the shower panel—and it’s especially great to hear that your builder was impressed too! We really appreciate your kind words and support.

Noté 5 sur 5 étoiles

Brilliant product

Well packed, delivered on time, easy to work with, great product, superb finish.

14 juillet 2026
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Réponse de Reco Surfaces

Hi James
Thank you so much for your fantastic feedback! We’re thrilled to hear you were happy with the product, finish, packaging and delivery. It was a pleasure working with you, and we really appreciate your support! 😊

Noté 5 sur 5 étoiles

Great customer services I had delivery…

Great customer services I had delivery issues and they were brilliant at sorting it out..!!

22 juin 2026
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Réponse de Reco Surfaces

Hi Andrew,
Thank you so much for your lovely feedback! We’re delighted we could help resolve the delivery issues and get everything sorted for you. We really appreciate your kind words! 😊

Noté 4 sur 5 étoiles

Great product

Great product, arrived quickly but cost of delivery is extortionate

9 juillet 2026
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Réponse de Reco Surfaces

Thank you for taking the time to leave us a review! We’re really pleased to hear you’re happy with the product and that it arrived quickly. 😊

We’re sorry to hear you feel the delivery cost is too high. We appreciate your feedback and understand that carriage costs can be an important consideration when placing an order. We’re always reviewing our delivery options to ensure we can offer the best possible service.

Thank you again for choosing Reco Surfaces and for your valuable feedback.

Noté 1 sur 5 étoiles

Awful company who are just not bothered

Awful company who are just not bothered. Wanted to buy some panels so sent a question to their email address.
No response, 3 days later, re-sent, no response.
Sent a Messenger message to day asking why they do not reply since I would like to order some panels but have a question.
Response was - please email - muppets.....

Now received a response on here saying they responded same day but this is a lie.

11 août 2026
Avis spontané
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Réponse de Reco Surfaces

Hi
Sorry to hear you are not happy with our customer service, we strive to respond to all emails the same day some maybe falling through the net which is unavoidable.
However, we have located your email and can confirm that it was responded to the same day.
Should you require any further information regarding placing an order please do not hesitate to call if you feel emails are not getting through.
Kind regards

Noté 5 sur 5 étoiles

Great team and a great company

Great team and a great company. I ordered some tile panel sheets on 2 occasions and they were delivered in the same week. Brilliant.

7 juillet 2026
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Réponse de Reco Surfaces

Hi Chris
Thank you so much for your kind words! We’re delighted to hear that you were happy with the service and that both orders arrived so promptly. We really appreciate your support and hope to see you again soon!

Noté 4 sur 5 étoiles

Customer service was fantastic but some issues

Customer service was fantastic, they answered all my questions and were mostly very helpful. The product itself was good, great quality and easy to install as stated on the website.
Reason it’s not 5* is with the particular type of boards I wanted I was concerned that you would see the joints as the pattern of tile wasn’t straight, I was assured that if you use clear sealant it would be ok. This is not at all the case, the boards have white vertical lines on the edges so this was incorrect information and not shown on website. Also the colour I ordered was not readily available (not mentioned when ordering) so after some weeks I contacted them and decided to choose a different colour as it was holding up my project.

2 juillet 2026
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Réponse de Reco Surfaces

Hi April,
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that you found our customer service helpful and that you were happy with the overall quality and ease of installation of the product.

We’re very sorry, however, that the information you were given regarding the joints and use of clear sealant was not accurate. We completely understand how disappointing this must have been, particularly when you had specifically raised your concerns with us beforehand. We also appreciate your feedback regarding the white lines on the board edges and agree that this is something that should be made clearer on our website.

We’re also sorry that your original colour choice was not readily available and that you had to wait before contacting us and ultimately changing your selection. We understand how frustrating this can be when you’re working to a project timeline.

Your comments are genuinely valuable, and we’ll be passing this feedback on to the relevant teams so we can improve both the information provided on our website and the advice given by our customer service team. Thank you again for your understanding and for highlighting where we can do better

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, contacted by customer services prior to this.
Wet wall installation was relatively straight forward and I am very happy with the product. My installer had reservations as it is thin but also very robust. As previously mentioned delivery is expensive but happy to support local business.

30 juin 2026
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Réponse de Reco Surfaces

Hi Denise
Thank you for your kind feedback. We're delighted to hear that you're happy with your wet wall installation and that the fitting process went smoothly. It's great to know your installer was impressed by the balance of the panel being lightweight yet robust.

We also appreciate your comments regarding delivery costs. We understand this is an important consideration, and we're grateful for your support of our local business. Your feedback means a lot to us, and we hope you enjoy your new wet wall for many years to come.

Noté 5 sur 5 étoiles

Excellent product and easy to fit

Excellent product and easy to fit - bathroom looks great.

8 juin 2026
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Réponse de Reco Surfaces

Hi Sue,
Thank you for your wonderful feedback! We're so pleased to hear you found the product easy to fit and that it has helped make your bathroom look great. We really appreciate you taking the time to share your experience and hope you enjoy it for years to come.

Noté 5 sur 5 étoiles

All good here

All good here ! The edging is alittle different but looks great. Company that supplies great info for the buyer.

27 mai 2026
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Réponse de Reco Surfaces

Hi Spencer,
Thanks so much! I'm glad to hear you're happy with it. We appreciate you pointing out the edging, and we're thrilled it still looks great. Thank you for your kind words about our communication—we're always happy to help and want to make sure every buyer has a great experience!

Noté 5 sur 5 étoiles

Good customer service

Good customer service, quality goods, wife loved her new kitchen 🙂

30 avril 2026
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Réponse de Reco Surfaces

Thank you David for your kind words! We're so pleased to hear you had a great experience and that your wife loves her new kitchen. We really appreciate your support and hope you both enjoy it for many years to come!

Noté 5 sur 5 étoiles

Great service and products

We’ve been using Reco Surfaces for the kitchen and bathroom wall panels in our campervan conversions, and the quality has been outstanding. The panels have a premium finish, are easy to work with, and really enhance the look of our builds. The customer service has been excellent throughout – the team are knowledgeable, professional, and always happy to help. Delivery has been reliable, and the whole experience has been seamless. We wouldn’t hesitate to recommend Reco Surfaces and look forward to working with them again on future projects.

11 juin 2026
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Réponse de Reco Surfaces

Thank you so much for taking the time to leave such a fantastic review.

We're delighted to hear that our wall panels have become part of your campervan conversions and that you've been pleased with both the quality and finish. It's especially rewarding to know that you've found the panels easy to work with and that they've helped enhance your builds.

Your kind words about our customer service and delivery mean a great deal to the whole team. We always aim to provide a seamless experience from start to finish, so it's wonderful to know we've achieved that for you.

Thank you again for your recommendation. We really value your continued support and look forward to working with you on many more campervan projects in the future!

Noté 5 sur 5 étoiles

The product was exactly as it was…

The product was exactly as it was advertised

27 mai 2026
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Réponse de Reco Surfaces

Hello Phil,
Thank you for your feedback. We're pleased to hear that the product met your expectations and was exactly as advertised. We appreciate you taking the time to share your experience and hope to serve you again in the future.

Noté 5 sur 5 étoiles

Really great product

Really great product . Much easier than tiling and cheaper. Great advice from team prior to purchase . Delivered soon after order. Clear fitting instructions.

16 juin 2026
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Réponse de Reco Surfaces

Thank you so much for your fantastic review! We're delighted to hear that you found our product easier and more cost-effective than tiling. It's great to know that our team was able to provide helpful advice before your purchase, and that your order arrived promptly with clear fitting instructions. We really appreciate you taking the time to share your experience, and we hope you enjoy your new panels for many years to come!

Noté 5 sur 5 étoiles

Helpful and friendly. Great product

Very helpful and friendly service when I made a mistake with my order. The product (bevel metro tile) is as good as I'd hoped.

9 janvier 2026
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Réponse de Reco Surfaces

Hi Mark,
Thank you for your kind review! We're so pleased we could help get everything sorted after the mix-up with your order. It's great to hear you're happy with the bevel metro tiles and that they've lived up to your expectations. We really appreciate your feedback and hope you enjoy your finished project!

Noté 5 sur 5 étoiles

Great product and easy to fit 👌

Great product and easy to fit 👌

11 juin 2026
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Réponse de Reco Surfaces

Hi James,
Thank you for your kind feedback! We're delighted to hear you found the product great and easy to fit. We really appreciate you taking the time to share your experience and hope you continue to enjoy it!

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