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Reco Surfaces Avis 

171
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Any questions were answered personally by the staff at the showroom. No 'AI' to have to contend with! They offer unique designs / carefully packed and professionally delivered. I am a keen 'DIY' ent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant product purchased acrylic sheets for shower which already had plastic panels fitted but they were hollow and had holes in them The acrylic sheets covered and adhered to them with... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were looking for shower panels, and I found designs we likes at Reco online. I ordered a couple of samples which came within a few days, showed them to our bathroom fitter, and ordered two panels... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Long wait time (5 weeks), no benefits to a trade account, product is just ok. Difficult to work with just using a knife. Ended up using a cutting disk and then shaving the edges.

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de carrelage
  2. aussi dans
  3. Industrie plastique
  4. Magasin d'articles de salle de bains
  5. Magasin de design et de décor intérieur
  6. Rénovateur de salle de bains

À propos de Reco Surfaces

Écrit par l'entreprise

A quick, easy-fit panel, that is eco friendly, low maintenance, and cost-effective.

With our extensive selection of tile patterns and designs, we ensure successful outcomes for even the most challenging projects. Our panels deliver exceptional durability and a stunning finish, all at a fraction of the cost compared to traditional tiling methods.

Your Reco Guarantee

10 years of complete reassurance

10 years of complete reassurance
We offer a 10 year guarantee on all of our wall panels so you can be assured that our product is built to last.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(171)

116 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great product and easy to fit 👌

Great product and easy to fit 👌

11 juin 2026
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Réponse de Reco Surfaces

Hi James,
Thank you for your kind feedback! We're delighted to hear you found the product great and easy to fit. We really appreciate you taking the time to share your experience and hope you continue to enjoy it!

Noté 5 sur 5 étoiles

I have not yet fitted the shower wall…

I have not yet fitted the shower wall panels which were supplied by Reco Surfaces.
What I can say is the after sales customer support is first class after the first delivery was damaged during transit. One phone call from me to Reco and the damaged consignment was picked up and replacement panels delivered on a day I chose. Really happy I chose this company to deal with. I shall be using the panels just as soon as I have a time frame. Thanks once again Reco .

20 mai 2026
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Réponse de Reco Surfaces

Thank you so much for taking the time to leave such a lovely review.

We're sorry your original order was damaged in transit, but we're delighted our team was able to resolve everything quickly and arrange a replacement delivery on a day that suited you. Providing excellent customer service is something we take great pride in, so it's wonderful to hear your experience reflected that.

We really appreciate you choosing Reco Surfaces and hope the installation goes smoothly when you get the chance to fit your shower wall panels. If you have any questions during the installation, please don't hesitate to get in touch – we're always happy to help.

Thanks again for your kind words and for your support!

Noté 4 sur 5 étoiles

It was a quick solution to updating the…

It was a quick solution to updating the kitchen and the end result was good. I measured up the job and allowed an amount for wastage as recommended but it became obvious that I would need more to finish the job. This was disappointing considering the delivery cost is excessive after all the cost of the product is quite expensive and I was now incurring an additional £50 for carriage.

5 juin 2026
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Réponse de Reco Surfaces

Hi John
Thank you for your feedback. We're pleased to hear that you found it a quick way to update your kitchen and that you were happy with the finished result.

We're sorry to hear you ran short of material and understand how frustrating it was to have to place a second order and pay an additional delivery charge we can assist you with this if you can email and advise your order number. While our wastage recommendations are intended as a helpful guide, the exact amount required can vary depending on the layout, cuts, and installation method.

We appreciate you taking the time to share your experience, as feedback like yours helps us review the guidance and service we provide. Thank you again for choosing our product.

Noté 5 sur 5 étoiles
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Réponse de Reco Surfaces

Thank you for taking the time to leave us a review! We're delighted to hear that you found our panels easy to fit over your existing tiles. It's great to know the installation process was straightforward, and we hope you're delighted with the finished result. Thank you for choosing us!

Noté 4 sur 5 étoiles

Quick delivery

Quick delivery. Was nice quality

13 mai 2026
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Réponse de Reco Surfaces

Thank you for your review! We're delighted to hear that your order arrived quickly and that you were pleased with the quality of the product. We really appreciate your feedback and hope to welcome you back again in the future.

Noté 5 sur 5 étoiles

Tile wall board

Easy to cut, joint and fit, much easier than conventional tiling, would recommend

3 juin 2026
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Réponse de Reco Surfaces

Thank you for taking the time to leave us a fantastic review! We're so pleased to hear you found our panels easy to cut, join and fit, and that they made installation much simpler than conventional tiling. It's great to know you'd recommend our products, and we really appreciate your support. We hope you enjoy your new space!

Noté 5 sur 5 étoiles

Great product and service I ordered the…

Great product and service I ordered the panels landscape first time round on mistake sent email got right ones sent out and collected the other panels back

1 juin 2026
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Réponse de Reco Surfaces

Thank you for taking the time to leave us such a lovely review.

We're so pleased to hear you're happy with both our product and service. Mistakes can happen, and we're glad we were able to quickly arrange the correct panels for you and collect the originals without any hassle.

We really appreciate your feedback and hope you enjoy your panels. Thank you for choosing us!

Noté 5 sur 5 étoiles

Quality product

Quick delivery, well packaged, great quality, easy fit. Thanks

28 mai 2026
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Réponse de Reco Surfaces

Thank you so much for your fantastic 5-star review! We're delighted to hear your order arrived quickly, was well packaged, and that you were pleased with the quality. It's great to know it was an easy fit too. We really appreciate your feedback and your support. Thanks again for choosing us!

Noté 4 sur 5 étoiles

Great customer service Great products

Great customer service in helpingme choose the right product, speedy delivery and great quality panels.

27 mai 2026
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Réponse de Reco Surfaces

Thank you so much for your wonderful review!

We're delighted to hear that our team was able to help you choose the right product and that you were pleased with the speedy delivery and the quality of your panels.

Your kind feedback means a great deal to us, and we're thrilled you had such a positive experience. We hope you enjoy your new panels, and if there's anything else we can help with in the future, please don't hesitate to get in touch.

Noté 2 sur 5 étoiles

Nothing wrong with the company or the…

Nothing wrong with the company or the delivery company it all went smoothly

But the product looked crap on the walls did not do our kitchen justice , looked nothing like the real tiles

26 mai 2026
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Réponse de Reco Surfaces

Thank you for taking the time to leave your review.
We're pleased to hear that your ordering experience and delivery both went smoothly, but we're sorry to hear that the tiles didn't meet your expectations once they were on your kitchen walls.
We'd really like the opportunity to understand what went wrong. If you're happy to, could you send us a few photos of the tiles once they were installed? This will help us investigate whether there may be an issue with the product or if we make any suggestions regarding application.
Customer satisfaction is very important to us, and we'd love the chance to see if there's anything we can do to help. Please get in touch with our customer service team on 01205 769002 or info@recosurfaces.com, and we'll be happy to look into this for you.

Noté 5 sur 5 étoiles

The Review You Need to Read

I read with interest some of the reviews given to the product, but decided that this was an ideal solution for my utility and kitchen back splashes.
5 days from order and I had my metro tile back splashes delivered rolled up in large boxes, all packed and sealed.
I had ordered the 600mm wide sheets as these are easier to handle for back splashes.
Once I unpacked and unrolled these I left them for 24 hours and they were completely flat.
To cut I used a portable work bench and a mini grinder with 1 mm blade this went through the plastic like butter, odd tiny cuts and adjustments can be made with a knife.
I found that a large masking tape stuck onto the protective film made these very easy to mark out and cut, all sockets cut out very easily. Using an ms polymer mastic adhesive these stuck to the wall and simply pressed back, 24 hours later solid.
The look and feel is fantastic and no messy tiling.
Everyone who has seen the transformation loves them, would I buy again, Yes

18 mai 2026
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Réponse de Reco Surfaces

Thank you so much for taking the time to leave such a detailed review. We're delighted to hear how pleased you are with your new metro tile splashbacks.

It's fantastic to know you found them easy to unpack, flatten, cut and install, and we really appreciate you sharing your tips and installation process. Reviews like yours are incredibly helpful for other customers considering the product.

We're especially pleased that you're happy with the finished look and that it's received such positive comments from friends and family. Creating a stylish, hassle-free alternative to traditional tiling is exactly what we aim for.

Thank you again for choosing us, and for recommending our splashbacks. We look forward to helping you again in the future should you need anything else!

Noté 4 sur 5 étoiles

Shower boards look great...

The look and style of the shower boards we purchased are great.
There was some confusion on your part with our order but it was resolved.
The instructions on how to fit weren't any different to any of the flat boards which wasn't helpful. After all, the boards look good and contain the water in the shower. 👍🏼

20 mai 2026
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Réponse de Reco Surfaces

Thanks for taking the time to leave us a review and for choosing Reco Surfaces.

We're really pleased to hear that you love the look and style of your shower boards and that they're doing exactly what they should in your shower.

Sorry again for the confusion with your order, but we're glad we were able to get everything sorted for you in the end.

We also appreciate your feedback on the fitting instructions. It's helpful to know that the guidance could have been more specific for these boards, and we'll certainly take that on board as we look at improving our installation information.

Thanks again for your feedback and for sharing your experience. We hope you enjoy your new shower boards for many years to come!

Noté 5 sur 5 étoiles

Much easier and better than tiling.

Much easier and better than tiling.
I was uneasy about the higher cost of Reco compared to other wall panels but these are really good quality and have made my shower quadrant look amazing.
I initially had some problems cutting the panels because I was using the wrong jigsaw bit. After getting a more appropriate one (fine-tooth downstroke), the panels cut fine. If you follow the instructions of leaving an expansion gap, using their tape, and using copious amounts of hybrid polymer adhesive, you'll be fine. Really happy and I'll definitely use them again for future projects. Thank you to Reco for the support when I initially had problems.

20 mai 2026
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Réponse de Reco Surfaces

Thank you so much for your fantastic 5-star review and for choosing Reco Surfaces.

We're delighted to hear that you're so pleased with the finished result and that your shower quadrant looks amazing. It's especially rewarding to know that you feel the quality of our panels justified the investment.

Thank you for sharing your fitting experience too. It's great to hear that once you had the correct jigsaw blade, the installation went smoothly. Your advice about following the installation instructions, leaving the expansion gap and using the recommended adhesive will no doubt be helpful to others considering a similar project.

We're also pleased that our team was able to support you when you initially ran into difficulties. Providing helpful advice and support is something we take great pride in.

Thanks again for your kind words. We look forward to helping with your future projects and welcoming you back to Reco Surfaces. Enjoy your new shower space!

Noté 5 sur 5 étoiles

Stylish prodecy

Quick delivery and the tile effect wall panels look fantastic in the new kitchen.

19 mai 2026
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Réponse de Reco Surfaces

Good morning Graham
Thank you for your lovely feedback! We're delighted to hear that your order arrived quickly and that the tile effect wall panels look fantastic in your new kitchen. We hope you enjoy the finished space for years to come!

Noté 5 sur 5 étoiles

Service was fast and efficient thank…

Service was fast and efficient thank you.

9 avril 2026
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Réponse de Reco Surfaces

Hello Andrew
Thank you for your kind review! We're pleased to hear you found our service fast and efficient. We appreciate your feedback and look forward to helping you again in the future.

Noté 4 sur 5 étoiles

Reco panels are a great alternative to ceramic tiles but shipping costs are too high

Reco panels are a great alternative to tiles. I simply covered the existing tiles in a kitchen refurb I recently did and saved a massive amount of time compared to removing and refitting ceramic tiles. Once fitted, the panels look and feel like real tiles too.

I only dropped a star as the delivery cost is wild - £50 for a box that when costed with the mainstream couriers was coming in at £15 max. I could’ve done with an extra panel but I made do as it would’ve almost doubled the price with shipping!

29 avril 2026
Avis spontané
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Réponse de Reco Surfaces

Hi Graham,
Thank you for your feedback! We're delighted to hear that the reco panels helped save time on your kitchen refurbishment and that you're pleased with the finished look and feel.

We appreciate your comments regarding the delivery charge. Shipping costs for our panels can sometimes be higher than standard courier rates due to the size, packaging requirements, and insurance that is required.

Your feedback is valuable and will be shared with our team as we continue to review our delivery options. Thanks again for choosing our panels and for taking the time to leave a review.

Noté 5 sur 5 étoiles

Good customer service and really…

Good customer service and really pleased with the product

30 avril 2026
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Réponse de Reco Surfaces

Hi Ian
Thank you for your kind feedback. We're delighted to hear that you're pleased with the product and that you had a positive experience with our customer service. We really appreciate your support and look forward to serving you again in the future.

Noté 4 sur 5 étoiles

Amanda Hasp was a wonderful customer…

Amanda Hasp was a wonderful customer service advisor and so helpful. She certainly made up for the glitches that happened.

12 mai 2026
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Réponse de Reco Surfaces

Hi H.Seery
Thank you for your kind feedback. We’re delighted to hear that Amanda provided such helpful service. While we regret the glitches you experienced, we're pleased that Amanda was able to assist you and help turn the situation around. We will be sure to share your compliments with her. Thank you for taking the time to recognize her efforts.

Noté 5 sur 5 étoiles

Beautiful panels

I had ordered a few weeks ago and when I unpacked them realised I had received wrong wall panels. I phoned and spoke to Lauren and she went above and beyond to sort out new order and collection for next day. So professional and efficient that I would recommend anyone looking for wall panels with a vast selection. Would give 10 stars if I could 😀

22 avril 2026
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Réponse de Reco Surfaces

Thank you so much for the lovely review 😀

We’re really sorry you received the wrong panels to begin with, but we’re so pleased Lauren was able to get everything sorted quickly for you. We always try our best to make things right as smoothly as possible, so it’s great to hear you were happy with the service.

Your kind words and recommendation mean a lot to us, and we’ll make sure Lauren sees this too!

Thanks again for choosing us and enjoy your new wall panels!

Noté 5 sur 5 étoiles

Fantastic customer service!

Fantastic customer service from Amanda, I explained that I wanted to use the Reco product for a bath panel project that I was doing and she was super helpful assisting me with my order.
She's a real credit to the company!

15 avril 2026
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Réponse de Reco Surfaces

Hi Steve,
Thank you so much for your kind words! We're delighted to hear that Amanda was able to help with your bath panel project and provide such fantastic service. We'll be sure to pass your feedback on to her — she’ll be thrilled to hear it.

We really appreciate you taking the time to leave a review, and we hope your project turns out brilliantly!

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