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Lisez les avis des autres

Noté 5 sur 5 étoiles

Margaret Crausby explained the fee structure transparently to me at all points, and was professional and friendly. She kept me informed of next steps and her expertise was invaluable in obtaining a ve... Voir plus

Noté 3 sur 5 étoiles

Wouldn’t use again. The claim took well over a year to settle. Had absolutely hardly any communication unless they wanted information. No updates, no advice what was happening or next steps etc. When... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the 1st contact and all the way through to resolution, we received genuine care and empathy with our situation. Robert kept in regular contact with me which included emails, telephone calls and c... Voir plus

Noté 5 sur 5 étoiles

Recovery assist have been amazing. Jayne Donohue was dealing with my case I left everything with her and had no worries at all as she dealt with everything, any queries i had she would explain everyth... Voir plus

À propos de l'entreprise

  1. Services juridiques & administration

Informations provenant de diverses sources externes

We are here to help you recover maximum compensation for your personal injury claim We put YOU first and we guarantee that you will not be disappointed. We want you to have the best experience with us and we want you to come back to us and become our Client Champion and recommend us to all your friends and family. We could tell you about how many people we have already helped and the thousands of pounds we have secured in compensation but why not see for yourself. We offer outstanding legal expertise in the compensation recovery field. Our team is made up of high quality experienced lawyers who do not use fancy jargon; they are approachable, straight talking, keeping you informed and getting things done quickly without fuss.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

89 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(89)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and result…

Margaret Crausby explained the fee structure transparently to me at all points, and was professional and friendly. She kept me informed of next steps and her expertise was invaluable in obtaining a very satisfactory conclusion to our case, saving me having to go to court to prove my claim. I would heartily recomend this company. Thank you Margaret

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend using Recoveryassist

Highly recommend using Recoveryassist, my first time going thorough personal injury claim I felt the whole process was handled perfectly, great communication and Information provided throughout!

Thanks to Jayne

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant firm

Recovery assist were brilliant at helping me with my claim. This is the second time I've used them and they've been great both times. A big thank you to Jayne who was so helpful and kept me updated throughout the entire process.

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Claims made easier

I certainly found it easier to provide the information required this time, and Christopher was very helpful in assisting me , its still quite scary when im going through this. The process did seem more straight forward, and i think the more times you go through this process the easier it may get.
Thank you to Christopher and racovery assist helping my claim to a success

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Margaret was amazing couldn’t recommend…

Margaret was amazing couldn’t recommend her enough ! Smashed it and got our money what we was owed ! Justice was served ! Thankyou you’ve been amazing n

24 mars 2025
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Réponse de Recoveryassist

Thank you for the feedback Amy, its a shame that we had to become involved to get your insurers to stand on for the insurance theft claim. At least now you can replace the Quad bike !!!

Noté 5 sur 5 étoiles

5 Star advice

Margaret is very professional with a easy manner and gave me informative and helpful advice.

28 février 2025
Noté 5 sur 5 étoiles

Very speedy and informative response…

Very speedy and informative response from Margaret. Although Autoassist were not going to be able to help in our specific scenario, Margaret provided us with help and information about what we could do next instead, by approaching the ombudsman free of charge. This illustrated to us that they were a company that follows best practice.

11 décembre 2024
Noté 5 sur 5 étoiles

It took time but they did their best

29 octobre 2024
Avis spontané
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Réponse de Recoveryassist

Unfortunately claims can take a little longer than anticipated due to the nature of the individual case. Thank you for your feedback and understanding.

Noté 2 sur 5 étoiles

The whole process just took way too…

The whole process just took way too long and the amount of bank statements needed was a joke especially when i was completely at non fault

24 octobre 2024
Avis spontané
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Réponse de Recoveryassist

Thank you for taking the time to share your feedback.

We are genuinely sorry to hear that your experience didn’t meet your expectations.

We understand that waiting for a claim to be resolved can be frustrating. We always strive to reach the best possible outcome for our clients and sometimes the process can be lengthy. Certain legal requirements, like disclosure of relevant documents and information are essential to build a strong case and ensure your interests are fully protected, particularly when these requirements are set down by the Courts. We understand that this can feel burdensome, and we aim to support our clients at every stage to make it as seamless as possible.

If you would like to discuss this further, please feel free to reach out directly. We value the trust our clients place in us and are committed to ensuring a positive experience for each one.

Thank you again for your feedback and for allowing us to represent you.
Margaret Crausby 0161 762 4949

Noté 1 sur 5 étoiles

One of the worst companies I have ever…

One of the worst companies I have ever dealt with. Couldn't even get negotiate a replacement child seat after a non fault accident. They will definitely make more from you than you will receive for losses.

9 août 2024
Avis spontané
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Réponse de Recoveryassist

Good afternoon,

I was sorry to read this review. Unfortunately I am struggling find any details on our system. We do have a matter from 2019, if you could provide me with your telephone number I can call you to discuss further?
You can email me margaret@recoveryassist.co.uk or if you'd prefer to call me, the number is 0161 762 4949. I look forward to hearing from you, many thanks Margaret Crausby

Noté 5 sur 5 étoiles

responsive initial contact with…

After a responsive initial contact with a partner at the firm, I have a better understanding of how to progress my legal dispute. I was also signposted to free services available, which indicates they are trustworthy.

6 juin 2024
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Réponse de Recoveryassist

Your feedback is greatly appreciated!! Thank you

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend

6 juin 2024
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Réponse de Recoveryassist

Thank you for your feedback, much appreciated! Recovery Assist

Noté 5 sur 5 étoiles

Amazing service!

I had a query and I have emailed the firm. Margaret promptly responded to my email and asked me to provide my contact number. Again Margaret rang me almost immediately and was very helpful and even sent me step by step guide to deal with the issue myself. I was very impressed with the service provided. Thank you Margaret for your help!

4 juin 2024
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Réponse de Recoveryassist

Thank you for your 5 star review and we hope you manage to get a satisfactory outcome to your issue, kind regards Recovery Assist

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