Absolutely beautiful product and easy and wonderful customer service! On my order it was not delivered, when it was noted that USPS delivered it. I reached out and immediately got a response. With... Voir plus
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Lisez les avis des autres
My experience wasn’t great I order two items a chip and a money clip. The chip was delivered But the money clip has not been delivered AND I can not get anyone to respond to my reply emails asking w... Voir plus
Ordered from this website a few times, and I've never had an issue, until recently. I placed an order on April 18. On April 19, a shipping label was created, but my order was never given to USPS fo... Voir plus
L'entreprise a répondu
Medallions are very nice with quick delivery. Decent prices for nice chips compared to other sites. They didn’t arrive all at once, which was confusing, but the seller responded promptly when I inquir... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Recoverychip manufactures and sells the highest quality AA and NA Medallions and Keychains and other Sobriety related gift items.
Coordonnées de contact
705 San Mateo Court, 32095, St Augustine, Etats-Unis
- 9042746225
- galljc@outlook.com
- recoverychip.com
4,5
Excellent
550 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great business
20 octobre 2025
Réponse de Recoverychip
Thank you so much for the wonderful review! We're thrilled to hear you think we're a great business. Your support and positive feedback mean the world to us. We look forward to serving you again!
Most impressive is their service
The most impressive thing about Recoverychip is their service. I corresponded thru their online and at first I thought it was another chat bot. I was proved very wrong. The person answered all my questions and genuinely wanted to help.
As it turns out, I placed our first order and they had to ship to Canada. We got the chips today and everything was in perfect order.
Thank you Recoverychip
23 octobre 2025
Réponse de Recoverychip
Thanks very much Paul!
The chip is BEAUTIFUL
The chip is BEAUTIFUL! It was easy to navigate the site to select the chip I wanted, or came within the promised time frame and it looks exactly as shown. It wasn't over priced. I could not be happier with it.
18 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, Sheba! We're thrilled to hear that you found our site easy to navigate and that your chip arrived on time and exactly as shown. Your happiness means the world to us, and we appreciate you taking the time to share your experience!
Recovery Chip & Emporium excellent!!
Always in contact & communicating tracking & confirmations, great!
18 octobre 2025
Réponse de Recoverychip
Thank you so much for your excellent feedback, Fred! We're delighted to hear that you've had a great experience with our communication, tracking, and confirmations. Keeping you informed every step of the way is a top priority for us. We truly appreciate your support!
Absolutely what I ordered,,,and fast…
Absolutely what I ordered,,,and fast delivery,,,thank you.
18 octobre 2025
Réponse de Recoverychip
Thank you so much, Georgette! We're thrilled to hear that you received exactly what you ordered and that the delivery was fast. Your satisfaction is our priority, and we truly appreciate you taking the time to leave us this wonderful review!
Réponse de Recoverychip
Thank you for your kind words, Paul! We're so glad to hear that you found our service prompt and efficient. Providing excellent service to our customers is what we strive for. We truly appreciate your feedback and support!
Réponse de Recoverychip
Thank you so much for your wonderful review, Thomas! We're thrilled to hear that we always deliver on what we promise. Your trust in our service means everything to us, and we're committed to continuing to exceed your expectations. We appreciate your support!
Réponse de Recoverychip
Dear Kevin,
We sincerely apologize that your order has not arrived. The item was shipped on 10/14, the day after your order was placed. We understand how frustrating this must be, and a full refund has already been granted to your account.
If the item does eventually show up, please feel free to keep it as a gift for the inconvenience this has caused.
Thank you for bringing this to our attention.
Best regards,
Recoverychip Team
Thank you for the recent delivery of…
Thank you for the recent delivery of the 24 hour and 1 month chips. I appreciate the quick turn time from order to delivery due to the fact we have a large contingent of newly sober people attending our daily meetings.
25 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind feedback, Gayle! We truly appreciate your recognition of our fast delivery service. Supporting newly sober individuals in their recovery journey through your daily meetings is incredibly important work, and we're honored to play a small part in that. Thank you for choosing Recovery Chip and for making such a meaningful difference in your community!
Great medallion
My daughter had her one year sobriety birthday and I ordered her the one year sobriety medallion. Was a great day for us to celebrate and the medallion is absolutely beautiful. The pictures don’t do it justice.
20 octobre 2025
Réponse de Recoverychip
Thank you so much for sharing this beautiful moment with us, Donnie! We're honored to be part of celebrating your daughter's one-year sobriety milestone. It's wonderful to hear that the medallion is even more beautiful in person than in the pictures. Wishing your daughter continued strength and success on her journey!
Recovery Chip is awesome!
Great communication
The seller was stellar and the product is perfect
15 octobre 2025
Réponse de Recoverychip
Thank you so much for your wonderful review, Leigh! We're thrilled to hear that you experienced great communication and are satisfied with your Recovery Chip. Your kind words about both the product and service mean the world to us. We appreciate your support!
Delay
I've never had any problems with Recovery Chip until now, but I ordered my 1 chip on Oct 14 and was told to expect delivery within 3-10 work days. On Oct 26, I received a survey asking about my delivery. I responded that I never received the chip. On Oct 28, John Gall apologized and was very nice. He let me know you were waiting on USPS to scan the package. It's 11/3 (14 work days after I ordered the coin) and it still has not arrived. I was hoping to be more timely in giving this coin to someone dear to me to mark her first 30 days in the program, but that day is well behind us now. I know delays happen, but since you asked for a review, I thought I would share my experience.
15 octobre 2025
Réponse de Recoverychip
Dear Lisa,
Thank you so much for sharing your experience, and I sincerely apologize for the delay in transit. I can see that delivery was completed on November 3rd. I understand how important the timing was for this meaningful gift, and I'm truly sorry we couldn't get it to you in time for that special 30-day milestone.
We genuinely appreciate your patience throughout this process, and I hope the coin still brings meaning and encouragement to its recipient, even if it arrived later than planned. Your feedback helps us identify areas where we need to improve.
Thank you again for your understanding and for choosing Recovery Chip.
Warm regards,
John Gall
Medallion was beautiful
Medallion was beautiful. Didn't have the one I wanted, but they sent one that was just as great! Will come back again for other medallions.
14 octobre 2025
Réponse de Recoverychip
Thank you so much for your kind words! We're thrilled you loved your medallion and appreciate your understanding about the substitution. We'll be happy to serve you again!
Réponse de Recoverychip
Thank you for your feedback! We're glad you found the shipping quick and the delivery accurate. We look forward to serving you again!
The recovery medallion came on time and…
The recovery medallion came on time and was what I expected.
10 octobre 2025
Réponse de Recoverychip
Thank you for your review! We're happy to hear your recovery medallion arrived on time and met your expectations. Thank you for choosing us!
I ordered a recovery chip on October…
I ordered a recovery chip on October 14th and it's still not here. It should not take this long. I doubt I will use this company again.
14 octobre 2025
Réponse de Recoverychip
Hello JudyAnn,
We sincerely apologize for the delay in transit with your recovery chip order. We understand how frustrating it can be to wait longer than expected.
We have good news - one of your coins is arriving today, and the second coin is scheduled to arrive on Friday, November 7th.
Thank you so much for your patience, and we truly appreciate your understanding during this delay.
Best regards,
Recoverychip Team
Loved the design!
Loved the design!! Was delivered fast!!! I will keep ordering from here!!!
13 octobre 2025
Réponse de Recoverychip
Thank you so much for your amazing review! We're delighted you loved the design and had a fast delivery. We appreciate your continued business!
Have been purchasing the coins for…
Have been purchasing the coins for years but and always happy with the quality, variety of products to choose from, pricing and fast shipping.
26 octobre 2025
Réponse de Recoverychip
Thank you for being a loyal customer over the years! We're grateful for your appreciation of our quality, variety, pricing, and fast shipping.
Fast shipping!
14 octobre 2025
Réponse de Recoverychip
Thank you for your short and sweet review! We're happy you found our shipping fast. Looking forward to serving you again!
Easy ordering, great quality as ordered, enjoyed by recipient, mo issues.
Excellent on all categories: easy.ordering, great quality, timely deliver. Recipient was thrilled.
23 octobre 2025
Réponse de Recoverychip
Thank you so much for your positive feedback! We're glad your experience with ordering, quality, and delivery was excellent. We hope to serve you again soon!
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