NBB Recycled Furniture Avis 

836
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

After the sudden death of my son, his workmates wanted to club together to buy a memorial bench. I was not involved in the actual buying process, but I did choose what inscription would be on the bac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service and product . I have purchased 2 benches for our garden for us and guests staying with us . Most people do not realize they are plastic .After having years of wooden b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great picnic tables and quality is great. Easy to order and speedy delivery. Arrived flat-packed and took some time assembling, but it was worth it. Instructions were clear. We are a small business an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good delivery time. Excellent customer service. I am chuffed to bits with my new recycled picnic bench. Very good quality, very sturdy plus no maintenance. It looks fabulous on my patio. Honestly, I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. aussi dans
  3. Fourisseur de construction de jardin
  4. Jardin
  5. Magasin d'ameublement d'extérieur
  6. Magasin d'équipement et de meubles pour bars et restaurants

À propos de NBB Recycled Furniture

Écrit par l'entreprise

NBB Recycled Furniture

Écrit par l'entreprise

Made From 100% Recycled Plastic!
So far NBB Recycled Furniture have saved over 150 Million plastic bottles from landfill and being maintenance free, long lasting and guaranteed for up to 25 years.

FREE Delivery to Mainland UK

Order Online Today!

Order Online Today!
We understand that a lot of companies and schools require quotations before purchasing. We offer all customers free no-obligation quotations with full details including specification, colours available, total prices and any other applicable information.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

836 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(836)

116 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely picnic table

Easy to order. Kept up to date with delivery and it arrived next day. Ordered picnic table. Easy to assemble. Good sturdy product. Looks great in my garden and doesn’t need any upkeep. Perfect 🤩

4 mars 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you found our ordering process easy and the delivery prompt. It's great to know the picnic table was easy to assemble, sturdy, and looks fantastic in your garden with no upkeep. Thanks for your positive feedback!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Transaction was smooth delivery prompt…

Transaction was smooth delivery prompt , but on assembly one of the seat bases was faulty loose screw and broken screw , so one of the planks was loose
Instruction were easily followed, could do with a cross brace to stop twisting

6 mars 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that the transaction and delivery were smooth. We appreciate you bringing the faulty seat base and the need for a cross brace to our attention. Your feedback is valuable.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Excellent service and prompt delivery

Excellent service and prompt delivery. Well packaged and a solid piece of garden furniture.

4 mars 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you received excellent service and prompt delivery. It's great to know you are enjoying the garden furniture. Thank you for the feedback, Noel!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Love the chairs

Love the chairs. Easy to put together, so solid!
Will add to them later.

26 février 2026
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Réponse de NBB Recycled Furniture

We're so happy to hear that you love the chairs and found them easy to assemble! Thank you for your positive feedback, Jane; we appreciate it.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Sharon was so helpful with all my queries.

I was buying 5 Captain's Seats, for our Bowls Club. 2 were to have a plaque saying one thing, One was to have a different plaque, while the 2 had no plaques. Sharon helped me every step of the way to make sure I got the order correct. And her emails were so friendly. If we need to buy more seats, we'll be straight back to NBB.

4 mars 2026
Avis spontané
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Réponse de NBB Recycled Furniture

We're happy to hear that the ordering process for your Captain's Seats, including the personalised plaques, went smoothly. It's great to know that our team member's friendly assistance was helpful. Thank you for your positive feedback, Jude; we appreciate your business!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great service

The team at Recycled Furniture responded very promptly to all inquiries and kept in touch regarding my order. Very easy service to use. Excellent product quality.

17 février 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that our team provided prompt responses and kept you informed about your order. We're also glad you found our service easy to use and that you're enjoying the product quality. Thank you for your positive feedback, Andy!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great price for really sturdy outdoor…

Great price for really sturdy outdoor furniture, delivered the next day when they said it would be.

11 février 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you received sturdy outdoor furniture at a great price with prompt delivery! Thank you for your positive feedback, Patricia; we appreciate it.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Perfect in every way from ordering to…

Perfect in every way from ordering to very quick dispatch and delivery

6 février 2026
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Réponse de NBB Recycled Furniture

We're happy to hear that you had a perfect experience with our quick dispatch and delivery service. Thank you for your positive feedback, Kevan!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

The order was received and delivered in…

The order was received and delivered in the timescales as advised.
Can't fault that.

17 décembre 2025
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Réponse de NBB Recycled Furniture

Thank you for your lovely review, Barbara. We are delighted to hear that your order arrived as expected, and hope to see you again soon.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

So helpful…

Despite a problem with the delivery company, NBB were so responsive to my query and ensured a speedy resolution.

15 décembre 2025
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Réponse de NBB Recycled Furniture

Thank you for your kind feedback, Coral. We’re sorry there was an issue with the delivery, but we’re really pleased to hear our team responded quickly and resolved this for you. Your patience and understanding are very much appreciated.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Two seater bench.This company was a pleasure to deal…

This company was a pleasure to deal with. Efficient and prompt service.
Product was robust and easy to assemble.

5 décembre 2025
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Réponse de NBB Recycled Furniture

Thank you for your lovely review, Colin! We're delighted to hear that you found our service efficient and prompt, and that the product arrived robust and easy to assemble. We really appreciate your feedback and hope to serve you again soon!

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

Speaking on phone when ordering the…

Speaking on phone when ordering the bench that was good delivery date okay but delivery was on a Tuesday between 8.00am to 6.00pm it did nor arrive till 7 10 pm on the Wednesday not good at all

24 novembre 2025
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Réponse de NBB Recycled Furniture

Thank you for taking the time to leave your feedback, and please accept our sincere apologies for the inconvenience caused. Whilst we are pleased to hear that your experience when placing the order over the phone was a positive one, we are very sorry that the delivery arrived later than expected and outside of the agreed time frame.

We completely understand how frustrating this must have been. This is certainly not the level of service we aim to provide, and we have already raised this with our delivery partners to help prevent similar issues in the future. Unfortunately, at this busy time of year, courier services can sometimes experience delays; however, we appreciate that this caused you inconvenience.

Thank you again for bringing this to our attention, and please do not hesitate to contact us if there is anything further we can assist you with.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Great service all round very helpful…

Great service all round very helpful great value

12 novembre 2025
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Réponse de NBB Recycled Furniture

Thank you for your lovely review. We're delighted to hear you found our service helpful and of great value. We really appreciate your feedback and look forward to assisting you again in the future.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Absolutely fantastic furniture

Absolutely fantastic furniture! We’re thrilled with our Captains Treble Seats and Large Picnic Table—they’re sturdy, stylish, and perfect for our space. Delivery was lightning-fast, and the communication couldn’t have been better. Highly recommend to anyone looking for top-quality pieces!”

18 mars 2025
Avis spontané
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Réponse de NBB Recycled Furniture

Thank you so much for your amazing review, Antonia. We’re thrilled to hear how pleased you are with your Captain's Treble Seats and Large Picnic Table, and that they fit your space perfectly. It’s wonderful to know you were happy with both the quality of the furniture and the speed of delivery.

We truly appreciate your recommendation and kind words about our communication, and we hope you enjoy your new furniture for many years to come.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Very substanstial bench

Good communication about delivery.
Excellant product & looks great. Straightforward to put together, though ratchet spanners are a must to avoid aching arms.
Within 2 hours old rotten wooden picnic table was dismantled and new picnic bench in place.
Just one thing, it is very heavy. Needs two people to manouver into place.

9 novembre 2025
Avis spontané
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Réponse de NBB Recycled Furniture

Thank you so much for your fantastic 5-star review, Margaret. We are delighted to hear you are pleased with the product and that the communication and assembly process were straightforward for you. It is great to know the new picnic bench is already in place and being enjoyed.

We really appreciate you sharing the practical tips around assembly and the weight. This sort of detail is extremely helpful for other customers.

Thank you again for choosing us, and for taking the time to leave such a helpful review. We hope you enjoy your new picnic bench for many years to come.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 4 sur 5 étoiles

Delivery was a major issue

Delivery was a major issue, the delivery was a day late.
We stayed at the school until 6pm for delivery didn't turn up. The following day they phoned to ask where to deliver to we stated the High School, it is well signposted deliveries come to reception. They went to the back of the school phoned the canteen they let them in and put the pallet outside a fire door marked keep access clear. The picnic tables are great, delivery shocking!

22 octobre 2025
Noté 5 sur 5 étoiles

Thank you for being so helpful while…

Thank you for being so helpful while purchasing my chapel bench and for delivering it so promptly - all good!

28 octobre 2025
Avis spontané
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Réponse de NBB Recycled Furniture

Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your chapel bench and that it arrived promptly. It’s wonderful to know our team were able to assist you throughout your purchase. We really appreciate your kind feedback and hope you enjoy your new bench.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Impressive Company

From initial enquiry through to organising delivery, everything was A1+.
Spending £2k+ was a big decision and I was reassured by the high level of customer service.
Was on a tight delivery schedule which was taken on board and the 5 benches were even delivered a day earlier than required.
Would highly recommend for both quality of product and high level of service.

21 octobre 2025
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Réponse de NBB Recycled Furniture

Thank you so much for your outstanding review! We’re thrilled to hear that you were so pleased with both the quality of the benches and the level of service you received throughout your order. It’s wonderful to know that our team were able to meet your tight delivery schedule, and even deliver ahead of time. We truly appreciate your trust in us and your kind recommendation. We hope the benches serve you well for many years to come.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 3 sur 5 étoiles

Pleased and disappointed.

Price seemed OK, delivery was quick.
However, for "flat-pack" assembly, I needed a gorilla with a mallet, and even then, they did not go toether easily.
Pilot and clearance holes needed to be drilled. scruffy edges needed chamfering.
And it was bigger than advertised, despite my checking with them before ordering. Says 1.22m was 1.34m.
In fairness, they did give me a partial refund, so I could pay someone to make them smaller to fit the space.

Don't buy unless you have a tame gorilla (handyman) to assemble them.

13 octobre 2025
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Réponse de NBB Recycled Furniture

Thank you very much for your review and for taking the time to share your honest feedback. We’re very sorry for the inconvenience you experienced with the assembly and the sizing discrepancy. Our sales team have since spoken with you to apologise and ensure this was resolved, and we’re pleased that a partial refund was arranged to help cover the adjustments needed.

We’ve now updated the product information on our website to reflect the correct measurements, and your comments about the assembly instructions have been passed on to our warehouse for review. We truly appreciate your understanding and the time you’ve taken to bring this to our attention. Your feedback helps us improve our products and services for the future.

Kind Regards,
RecycledFurniture Customer Service Team

Noté 5 sur 5 étoiles

Beautiful, Durable Furniture - We absolutely love it!

We recently bought two Captain’s Seats, a Captain’s Double Seat, and a Bosun’s Table, and we couldn’t be happier! The furniture looks absolutely lovely under our pergola - sturdy, stylish, and so comfortable to sit on. It arrived quickly, was very well packaged, and the whole ordering process was simple and smooth.

The best part? No more painting or maintenance! The recycled material feels durable and high quality, and we love knowing it’s an eco-friendly choice too. We’d definitely buy from NBB Recycled Furniture again - highly recommended!

23 mars 2025
Avis spontané
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Réponse de NBB Recycled Furniture

Thank you so much for your wonderful review, Malcolm! We’re absolutely delighted to hear that you’re so pleased with your Captain’s Seats, Double Seat, and Bosun’s Table. It’s great to know they look perfect under your pergola and that you're enjoying the comfort, style, and durability of the furniture.

We’re also really pleased the delivery and ordering process was smooth for you – and that the eco-friendly, maintenance-free materials are proving a hit! Your support means a great deal to us, and we’d be thrilled to welcome you back to NBB Recycled Furniture in the future.

Thanks again for the glowing recommendation!

Kind Regards,
RecycledFurniture Customer Service Team

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