Hands down the best costumer service I have ever experienced. They’ll answer your request in 1hr max. Great prices, great items and great care
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Lisez les avis des autres
One of the best buying experiences I have ever had! I was looking for a very specific jacket in a very specific size. I looked for it world-wide and Redcast Heritage was literally the only place on... Voir plus
A good friend of mine in the Netherlands referred me to Redcast. He very much appreciated the top notch customer support in his search for an exceptional pair of Japanese denim jeans. So here I went... Voir plus
Very impressed with a friendly customer focused online retailer. Not only that each garment was individually sealed in its own plastic bag, but every item was of a very high quality. Fast delivery and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Redcast Heritage is committed to tradition and craftsmanship, offering a curated selection of raw Japanese selvedge denim, leather goods and superior-quality apparel for men who like to wear unique, timeless pieces that ages in the best possible way.
Coordonnées de contact
Espagne
- redcastheritage.com
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A répondu à 100 % de ses avis négatifs
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What really stands out for me is the…
What really stands out for me is the customer service that redcast provide ,when i sent them many questions about sizing and product they always answered me back quickly in a friendly professional manner ,,they have great passion for the product they sell and this is important to me as a customer.I also find the information regarding sizing is super accurate which is so important when buying something of such quality ,,im always confident in what im buying with redcast heritage and look forward to many purchases from them .Shipping is very quick to Ireland and prices are very good so overall its my go to store for top quality craftsmanship,,love what they are doing 5⭐️⭐️⭐️⭐️⭐️
Great selection of products and service
I've purchased multiple times from Redcast Heritage and have always been very satisfied with their service. Shipping speed (to Canada) is very quick. A couple of times I've had to modify my order too, and they have always accommodated my requests.
Everything is absolutely perfect !
I have been a regular client at Redcast Heritage since 2022 : sneakers, tees, sweatshirts and denim of course.
I have always been more than satisfied : selection, prices, size charts, photos, wise advices, super neat express deliveries and after-sales service always available and friendly.
Everything is absolutely perfect !
One of the best European sites for denim and Japanese clothing to my knowledge and a great team of real enthusiasts.
As always, thank you Redcast !
Really good high quality clothes shop
Really good communication, items as described always, accurate size chart and fast shipping. Thank you very much once again!
Top notch
They know what they're doing and what they're selling. Lots of information and exactly what I want to know. The right photos too, so I know what to expect.
The service is top notch. And the import duties have already been paid for within Europe.
I shop nowhere else anymore.
Amazing!
Redcast has an amazing selection of high quality apparel (including Y2 Leather), ordering is easy, shipping is prompt. Great service altogether
Fantastic!
My experience with RH has been fantastic! Great selection and fast shipping! I literally receive orders for the same brands faster than if I order from the retailer down the road. I highly recommend them!
A truly incredible shop
A truly incredible shop. Incredible because such kindness, professionalism, and skill are rare in a shop that constantly researches authentic men's clothing. A truly amazing place.
One of the best shops for denim
One of the best shops for denim. Helpful and polite and will go the extra mile to help you out.
Top Shop
Tienda de confianza, 100% fiable con ropa de mucha calidad y a buen precio.
Dismal service
I ordered a shirt online. Unfortunately the shirt was faulty. I started a return on 23 December and was told that a replacement would be sent soonest. After that, there was radio silence for over two weeks. I sent several messages and finally got a response saying there was no one in the office to take appropriate action. It is now 3 weeks since the issue was reported, and till date neither have I received the replacement shirt or even a message from Redcast proposing a resolution.
Future buyers, please beware of the after sales service, especially the false, made-up excuses from the sales team.
UPDATE and REPLY.
Thank you for your prompt response. What you have said in your reply isn’t accurate.
Firstly, I notified you of the fault on 18 December and it too your office 5 days to respond. This clearly delayed the return initiation.
Secondly, your email of last week confirmed that the replacement shirt would be despatched on Monday. It was not.
Going forward, please state facts and do not give your customers inaccurate information.

Réponse de Redcast Heritage Co.
Not a good return policy
Not a good return policy. Customer has to eat the cost to return (~$45). I was told my shirt had "a hair" on it and could not be exchanged. The shirt was never washed or worn outside of a single try on. Disappointed I spent $ on shirt & return to be left without any goods.

Réponse de Redcast Heritage Co.
Fantastic items and great customer service
I've placed a few orders here now and they've always been brilliant. Excellent customer service too and happy to help.
Redcast Heritage -- a Spanish gem
Redcast Heritage Co. has a well-curated selection of brands, an informative website and a swift and accurate service.
My favorite store
I’ve been online shopping in Redcast for over a year now and the experience has always been great overall. Top notch clothes, delivery and specially support from them. It’s my favorite store and I wish they had a franchise in my city… They have a faithful customer from day one. Keep up the good work!
Redcast Heritage Co es un comercio de categoría mundial
Comprar en Redcast Heritage Co es mucho más que elegir y pagar por ropa de calidad espectacular. Desde el primer momento, los dueños te hacen sentir como parte de su proyecto. Son cercanos, amables y siempre dispuestos a compartir su pasión por las prendas fabricadas en Japón y Estados Unidos. Excelente trato humano y detalle personal que ponen en todo.
Redcast Heritage Co es un comercio de categoría mundial y así lo demuestran las importantes marcas que les confían sus productos.
I order only online
I order only online. The best online service, very detailed size chart, so it's easy to choose. I ordered many times and the order was always fulfilled very accurately.
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