Wonderful experience the bus was clean the driver was polite. Just be careful of using the WiFi. There are people on the bus solely to steal your login information. If you get a login request while in... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Voucher had expired but they were able to extend it for me which I really appreciated. Messaging and email response is slow but they pick up the phone very quickly during business hours. The ticket wa... Voir plus
L'entreprise a répondu
The bus to Miami airport from Naples Florida never arrived on 3/14, I submitted a claim to be reimbursed for the ticket and for $60 I paid to another passenger that offered to drive there previous pa... Voir plus
L'entreprise a répondu
Bus driver was very nice and reminded everyone to not talk loud and interrupt people resting. Unlike other times two times I took the bus the guy next to me was on his phone so loud, and then two girl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Société de transport en bus et autocar
- Service de location d'autobus
- Compagnie d'autobus
- Service de transport
- Agence de voyages
Écrit par l'entreprise
RedCoach is the most comfortable way to travel across the Sunshine State,Texas and Georgia. Whether you select first, business or economy class, you will get the full RedCoach experience, where your safety and comfort are priority
Coordonnées de contact
1777 McCoy Rd, 32809, Orlando, Etats-Unis
- 877-733-0724
- wecanhelp@redcoachusa.com
- redcoachusa.com
3,9
Bien
5 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wonderful experience the bus was clean…
Wonderful experience the bus was clean the driver was polite. Just be careful of using the WiFi. There are people on the bus solely to steal your login information. If you get a login request while in their WiFi. Disconnect before putting in the login information as the prompt might be fake.
7 mai 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The bus to Miami airport from NAPLES
The bus to Miami airport from
Naples Florida never arrived on 3/14, I submitted a claim to be reimbursed for the ticket and for $60 I paid to another passenger that offered to drive there previous payment of $60 I sent RedCoach the receipt of that payment and they refused to reimburse me. They disconnected my call 3 times and sent the receipt 3 times and they claimed they didn’t have it, but even if they did they refused to reimburse me.
14 mars 2026
Avis spontané
Réponse : RedCoach
Hi Marisol, we're truly sorry for the experience on 3/14 and for the frustration in reaching our team. Your original ticket refund has already been processed.
Regarding the $60 for alternative transportation, our accounting department requires an official receipt showing the travel date, time, route, and your name to process a reimbursement.
Please send that to wecanhelp@redcoachusa.com, and we'll make sure it's reviewed right away. Thank you for your patience!
Service 7063 from TLH TO MIA
Service 7063 from TLH TO MIA, Bus 2716. Have used this service for around 6 years. Never have had the driver have me pull out my luggage from under the bus. Was told “what are you waiting for?” Despite my luggage being way in the back of everyone elses. Rude and not appreciated after a 8 hour trip.
13 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for your kind words! We’re thrilled you enjoyed the quiet atmosphere and our fast Wi-Fi. It was a pleasure having you, and we hope to see you again soon!
So far so good!
So far so good!
Quite on time
Kind driver.... clean washrooms. Wish the seats were more spaced out or the business buses could start sooner in the day.
9 avril 2026
Avis spontané
Réponse : RedCoach
Hi Rajani, thank you for your feedback! We're glad you enjoyed our punctual service, clean facilities, and friendly driver. We also appreciate your suggestions regarding seat spacing and Business Class schedules; we’ll definitely share this with our team to help us improve. We hope to see you on board again soon!
comfortable seats
Unlike other buses RedCoach is actually very comfortable... The drive is very relaxing and calm.... I loved the experience.
8 avril 2026
Avis spontané
Réponse : RedCoach
Hi Sanskriti, thank you so much for your kind words! We’re thrilled to hear you had such a relaxing and comfortable experience with us. It’s our goal to make every journey a pleasant one, and we look forward to welcoming you back on board soon!
On time, clean & comfortable coach
On time, clean & comfortable coach. The drive was smooth & safe.
Thank you.
9 avril 2026
Avis spontané
Réponse : RedCoach
Hi Amol, thank you for the great review! We’re happy to hear you had a smooth, safe, and comfortable journey with us. We look forward to seeing you on your next trip!
Tammy great driver!
The ride from UTA to Dallas was awesome with Tammy! She was a fabulous driver and the bus was on time/early! No complaints-great ride! Thanks, Tammy!
5 avril 2026
Avis spontané
Réponse : RedCoach
Hi Al, thank you for the great review! We’re so glad you enjoyed the ride to Dallas with Tammy. We’ll be sure to share your kind words with her. We look forward to seeing you on board again soon!
The service was great
7 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for your kind words, Eugenio! We are thrilled to hear that you enjoyed our service, and we truly appreciate you taking the time to leave us such a great rating. We look forward to seeing you again soon!
Great Buses and drivers
Great Buses and drivers. Just sooo cold the AC is always maxed.
6 avril 2026
Avis spontané
Réponse : RedCoach
Hi Luna, thank you for your review! We're glad to hear you appreciate our buses and drivers. We also appreciate your feedback about the A/C — we understand it can sometimes feel too cold, and we'll share this with our team to help improve temperature comfort on board. Hope to see you again soon!
Great experience
Great experience - Veronica was a great driver, very friendly, super comfortable bus, lots of leg room, WiFi was great and the bus even arrived earlier than expected!
6 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for the wonderful review, Jacob! We are thrilled to hear you had such a great experience. It’s fantastic that you enjoyed the comfort of the bus and our WiFi, and we’ll be sure to share your kind words with Veronica—she’ll be so happy to know she made your trip special. We love hearing that we got you to your destination early and comfortably, and we can’t wait to welcome you back on board soon!
Voucher had expired but they were able…
Voucher had expired but they were able to extend it for me which I really appreciated. Messaging and email response is slow but they pick up the phone very quickly during business hours. The ticket was pricy but we'll worth it. The bus was a "first class" bus in a 2-1 configuration with recline and power outlets.
4 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for your feedback, V Lor! We are so glad we could help with your voucher extension and that you found the "first class" experience—especially the 2-1 seating and extra comfort—well worth it. We truly appreciate your patience with our messaging response times and are happy our phone support could assist you quickly. It was a pleasure having you on board, and we hope to see you again soon!
Booking process n service both r exelent
4 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for your kind words, Shakil! We are thrilled to hear that you found both our booking process and service to be excellent. Providing a seamless experience from start to finish is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to seeing you again soon!
Good experience I just wanted to write…
Good experience I just wanted to write that the WiFi was working lol
3 avril 2026
Avis spontané
Réponse : RedCoach
Thank you so much for your feedback, Kay! We are so glad you had a good experience with us, and we definitely appreciate the shout-out for the WiFi—it’s great to know it was working perfectly for you! We look forward to seeing you on board again soon.
Réponse : RedCoach
Thank you so much for the amazing review, Matthew! We are so happy to hear you enjoyed the coffee and had a great experience with our team. We pride ourselves on our friendly service, and it’s wonderful to know our employees made you feel welcome. We look forward to seeing you again soon!
Buses y chofer muy buenos
Buses y chofer muy buenos, bajo un estrella porque en mi viaje anterior rompieron una rueda de mi carry on
27 mars 2026
Avis spontané
Réponse : RedCoach
Muchas gracias por tu comentario, Analia. Nos alegra mucho saber que los buses y nuestros choferes fueron de tu agrado. Sin embargo, lamentamos sinceramente lo ocurrido con la rueda de tu equipaje en tu viaje anterior. Valoramos mucho tu lealtad y tu honestidad, ya que nos ayuda a seguir mejorando nuestro servicio. ¡Esperamos tener el gusto de brindarte una experiencia perfecta en tu próximo viaje!
Tendría cuidado con las valijas
Tendría cuidado con las valijas, las ruedas se pueden romper. Excelente servicio de viaje
2 avril 2026
Avis spontané
Réponse : RedCoach
¡Muchas gracias por tu comentario, Neera! Nos alegra mucho saber que consideras nuestro servicio de viaje como excelente. Agradecemos también tu advertencia sobre el cuidado de las maletas; tomaremos muy en cuenta tu observación para asegurar que el manejo del equipaje sea tan impecable como el resto de tu experiencia. ¡Esperamos verte pronto de nuevo a bordo!
Great estuvo muy bien
2 avril 2026
Avis spontané
Réponse : RedCoach
¡Muchas gracias por tu comentario, Rocio! Nos alegra mucho saber que todo estuvo muy bien y que tuviste una gran experiencia con nosotros. ¡Agradecemos mucho tu apoyo y esperamos verte de nuevo pronto!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.