The welcome package was very nice. Of course winning makes the experience great but I do love the layout and it's very similar to it's sister sites such as Sportzino and WinBonanza which are both in m... Voir plus
L'entreprise a répondu
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They work just as well as their sister sites, zula, etc etc. However, for whatever reason I'm unable to have the first purchase bonus which everybody else gets for some reason, but they keep telling m... Voir plus
L'entreprise a répondu
They are an awesome gaming platform , super helpful, and fast verification process , my with drawl was approved super fast now I am just waiting on the funds to hit my account . From the verification... Voir plus
L'entreprise a répondu
From the game choices to the communication that they share with u while u wait for account verification is amazing to the payout n the process . There definitely my new favorite to go n spend money... Voir plus
L'entreprise a répondu
4,0
Bien
56 avis
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Réponse de Reelzappy
Hello Terry!
Your positive feedback about our redemption process is greatly appreciated. It's rewarding to know that our efforts are making a difference in your experience, and we remain committed to refining this process further.
I’m new to the game but so far I love…
I’m new to the game but so far I love it. It’s a great experience.
23 août 2026
Réponse de Reelzappy
Hi Stephen,
We're so happy you're enjoying your new experience! We appreciate your kind words and positive feedback.
Réponse de Reelzappy
Hi Kristina,
We're so happy to hear you enjoyed our games and had a smooth redemption experience! Thank you for your positive feedback.
Réponse de Reelzappy
Hi Shawn,
We're so happy to hear you enjoyed our wide selection of games and had a winning experience! We appreciate your kind words.
Absolutely amazing interface and…
Absolutely amazing interface and gameplay. The redemption process is as smooth as butter!!! 5 🌟 all the way!!!
22 août 2026
Réponse de Reelzappy
Hi Francisco,
We're so happy to hear you love the interface, gameplay, and smooth redemption process! Your 5-star feedback truly brightens our day. We appreciate you sharing your positive experience.
Legit, fast redemption
Won 50 SC, Kyc was not a problem, my redemption was processed and approved in 2 days. I cannot speak for larger redemptions but I’ve had no problems with this site or it’s sister sites. And the daily bonuses are not bad.
20 août 2026
Réponse de Reelzappy
Hi Johnny,
We're so happy to hear about your positive experience with our platform and the smooth redemption process! It's wonderful to know you're enjoying the daily bonuses and our sister sites. Thank you for sharing your kind words!
Good Casino
I had a bit of a rough time verifying myself, but other than that, it was smooth and nice.
20 août 2026
Avis spontané
Réponse de Reelzappy
Hi Mir,
Thank you for your feedback and we're glad to hear that you enjoyed playing on our platform! We sincerely apologize for the inconvenience you have experienced during the verification process. We understand how frustrating this must be and we take all player concerns seriously. As this is an anonymous review, we are unable to locate the account in question. Please reach out to us at support@reelzappy.com and a member of our support team would be happy to assist you with your concerns further.
Thank you for your patience and understanding and we hope to have the opportunity to turn your experience around!
Excelente casino I love it 🥰❤️
21 août 2026
Réponse de Reelzappy
Hi Gabriela,
We're so happy to hear you love our platform! We appreciate your wonderful feedback.
Very fast verifying and received funds…
Very fast verifying and received funds really fast!!! I like!!
14 août 2026
Réponse de Reelzappy
Hi Fatimah,
We are so glad to hear that our fast verification and redemption process met your expectations! We appreciate your positive feedback.
Stalled Verifications
Dont bother. When you win they take ages to verify you. It’s going on almost 1 week and still havent been verified. It’s completely sickening honestly. Super disappointed
EDIT: Was finally verified today only after this review. The time it took to get me verified is completely unacceptable for any sweeps site. It’s actually even worse because I’m a huge fan of this family of casinos and am a huge customer on their 5-6 other platforms. Really disappointed in my experience here. No way should it take that long for a verification.
18 août 2026
Avis spontané
Réponse de Reelzappy
Hello!
Thank you for your feedback and we sincerely apologize for the inconvenience you have experienced during the verification process. We understand how frustrating this must be and we take all player concerns seriously. Please refer to your existing support ticket as our team has already been in touch with you and will continue to provide updates regarding your concerns.
In the meantime, if you need anything at all, please don't hesitate to reach out to us at support@reelzappy.com. Thank you for your patience and understanding.
Malisima experiencia imposible…
Malisima experiencia imposible verificarse no puedo canjear mi premio he enviado mis documents varias veces y me dicen q no coincide, no entiendo lo he hecho en otros casino y no he tenido problemas ojo no compren q despues no pueden canjear .
19 août 2026
Avis spontané
Réponse de Reelzappy
Hello!
Thank you for your feedback and we sincerely apologize for the inconvenience you have experienced during the verification process. We understand how frustrating this must be and we take all player concerns seriously. Please refer to your existing support ticket as our team has already been in touch with you and will continue to provide updates regarding your concerns.
In the meantime, if you need anything at all, please don't hesitate to reach out to us at support@reelzappy.com. Thank you for your patience and understanding.
Great games and the usual quick…
Great games and the usual quick payouts. Part of the same group as Zula, Sportszino and Win Bonanza
19 août 2026
Réponse de Reelzappy
Hi Michael,
We're so glad you're enjoying our games and appreciate your kind words about our quick redemption! Thank you for your positive feedback.
Réponse de Reelzappy
Hi Tarah,
We are so happy to hear you are enjoying our games! We appreciate your kind words and positive feedback.
they take forever to verify your…
they take forever to verify your account I had to reach out to them and they’re asking me to send them documents of my account number ending in a certain last four digits when the last four digits that they provided me with is my routing number not my account number I sent them a blank check my license, my passport, a PDF document of a bank statement, a selfie holding my license and they’re still telling me that they have to reject my application because the numbers are wrong when the guy Oliver is asking me to provide a document showing these last four digits that are actually a routing number I even sent a screenshot of the credit union that shows the routing number that he’s asking for do not waste your time with this app I’m telling you it is a sister site
15 août 2026
Avis spontané
Réponse de Reelzappy
Hi Shanee,
Thank you for your feedback and we sincerely apologize for the inconvenience you have experienced during the verification process. We understand how frustrating this must be and we take all player concerns seriously. Please refer to your existing support ticket as our team has already been in touch with you and will continue to provide updates regarding your concerns.
In the meantime, if you need anything at all, please don't hesitate to reach out to us at support@reelzappy.com. Thank you for your patience and understanding.
more than 75 bucks in with no bonuses…
more than 75 bucks in with no bonuses at a $1 or more but there are plenty waiting for you in .10 to .30 .. everything is filled with dead spins pure garbage...
15 août 2026
Avis spontané
Réponse de Reelzappy
Hi Joseph,
Thank you for your feedback. Our games, as well as those offered by our trusted partners, utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes. We understand that randomness means you may experience both winning and losing sessions during your gameplay, and there might be sessions where you win less than your expectations. However, we strive to create an enjoyable gaming experience for all our players.
Please feel free to reach out to us at support@reelzappy.com and a member of our support team would be happy to assist with your concerns further. Thank you for bringing this to our attention and helping us become better.
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