Monica has been helping me for a while now; her customer service has gone over and beyond my expectations. Monica has helped me with everything from changing medications to billing concerns. She alw... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When I switched to ReflexMD for a lower price on Tirsepatide than what I had for my SemiGlutamate, I trusted they would make the conversion equivalent. Instead the started me on a very low dose of Ti... Voir plus
Estrella Was very helpful when I called in this morning. She took her time hearing my concern and resolving my issue quickly. Thank you so much Estrella!
L'entreprise a répondu
I’ve been on Reflex MD for at least a year and half with great success in my weight loss. I truly appreciate Jerome Flick for all his assistance in making sure my weight loss is a positive journey. He... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de ReflexMD
Écrit par l'entreprise
Try ReflexMD Today
Contact Us
ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications.
-
Real solutions.
-
Doctors who care.
-
Results you see and feel.
-
That’s the ReflexMD promise.
ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
Coordonnées de contact
2093 Philadelphia Pike, Unit 2388, 19703, Claymont, Etats-Unis
- tanya@reflexmd.com
- reflexmd.com
GET STARTED NOW
4,6
Excellent
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wendy is a pleasure to do business with.
20 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Cherie,
Thank you so much for your kind words! We’re thrilled Wendy made your experience such a pleasure. (Go, Wendy!⭐)
Your feedback truly brightens our day and motivates our team to keep delivering the best service.💜
Natalie was amazing
Natalie was amazing. She contacted me and we had a great discussion.
15 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Michelle M.,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Natalie was able to connect with you and provide such a positive, meaningful discussion. (Go, Natalie!🎉)
We appreciate your feedback and are always here if you need anything moving forward.💜
It Works! Advisors are great!
The product works. The advisors are prompt, informative and polite. Wendy is amazing!
16 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi TSH,
Thank you for sharing such a wonderful experience! We’re delighted to hear that the product is working well for you and that our advisors have been prompt, informative, and polite throughout your experience. Wendy will be especially happy to hear your kind words. (go, Wendy!🎉)
We appreciate your trust and are always here to support you on your wellness journey.💜
Great customer support
I needed to switch from one product to another. I was fortunate to have Naava H. as my assistant with this. She not only provided a smooth way to complete my switch, but Naava H. also secured a refund for me for my unused product.
I've never had any problems during my year and a half weight loss journey with Reflex.MD. There are many components that are more than satisfactory, but I believe Naava H. is just one example of their superior customer service and support. Many thanks
14 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Carole,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Naava H. was able to provide smooth support during your product switch and secure your refund. (Go, Naava!🎉)
It’s wonderful to know that your year-and-a-half journey with ReflexMD has been positive and that our team has been able to support you along the way. Your kind words motivate our entire team to continue delivering thoughtful, personalized care to each of our customers.✨
We sincerely appreciate your trust in us and your loyalty throughout your wellness journey. Thank you again for sharing your feedback—it truly means a lot!💜
Great suggestions from Kristen
Kristen gave me some suggestions that might help me. She also encouraged me to continue in my program.
13 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Vivian,
Thank you so much for sharing your experience! We’re thrilled to hear that Kristen was able to provide helpful suggestions and encouragement. (Go, Kristen!👏)
Your dedication to your program is inspiring, and we’re excited to continue supporting you on your wellness journey!💜
Wendy Elliott
Wendy Elliott was so kind yet professional. She carefully explained everything, and gave me additional info abt the program that I hadn't known before.
12 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Marsa,
Thank you for taking the time to share your experience! We’re so glad to hear that Wendy was able to provide clear guidance and valuable insights about the program. (Go, Wendy!🎉)
Your feedback truly highlights the dedication and care our team puts into supporting our customers, and we appreciate you recognizing her efforts. 💜
We look forward to continuing to support you on your wellness journey!💜
Great customer service
I needed to make some account adjustments, and Tina was super helpful. I appreciate the great customer support.
2 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Jamie,
Thank you so much for sharing your experience! We’re thrilled to hear that Tina was able to assist you and make your account adjustments smooth and easy. (Go, Tina!🎉)
Your kind words mean a lot to us, and we truly appreciate you taking the time to recognize the effort our team puts into providing excellent support.💜
We’re excited to continue supporting you on your wellness journey!💜
Wendy was such a pleasure to work with…
Wendy was such a pleasure to work with , got back to me quickly and efficiently . Everyone I’ve encountered in this company was kind and worth it . I lost 50 lbs with their program and it was well worth it !
12 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Ashley,
Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear about your incredible progress—losing 50 lbs is a huge achievement, and you should be very proud of yourself! 🏆
We’re also so glad to know that Wendy was able to support you in a timely and positive way. Providing kind, responsive care is something our entire team truly values, and your feedback means a great deal to us. (Go, Wendy!🎉)
Congratulations again on your success, and thank you for trusting reflexMD to be part of your journey! 💜
Tina Barbara Flick
Tina Barbara Flick, Wellness advisor for Reflex MD is very kind, thorough and knowledgeable. She always answers messages quickly and is a valuable resource.
Patricia Howell
12 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Patricia,
We’re so grateful you took the time to share your feedback! It’s wonderful to hear that Tina has been helpful, responsive, and knowledgeable throughout your experience. (Go, Tina!🌟)
Our team strives to provide support that makes a real difference, and your kind words are truly appreciated. 💜
Thank you for trusting ReflexMD—we’re excited to continue supporting you on your wellness journey! 💜
Natalie Killoran
Natalie Killoran
Natalie was very helpful and would make sure I understood all of the parameters of my account and charges and worked to find the best plan to work out.
Always very professional and courteous and was represented ReflexMD in the best light.
Dan Long
8 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Dan,
Thank you for sharing your experience! We’re thrilled to hear that Natalie provided such attentive support and guidance, helping you feel confident in managing your account and choosing the right plan. (Go, Natalie!🌟)
Thank you for trusting ReflexMD with your wellness journey! 💜
Great assistance from Naava
The person who helped me was very thoughtful and helpful. Her name was Naava and she was great. Because of my positive experience with her, and overall experience with ReflexMD, I would be a return customer.
6 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Phil,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Naava provided such thoughtful and helpful support. We’re especially grateful to know that your positive experience has made you feel confident about returning. (go, Naava!🌟)
We look forward to supporting you again on your wellness journey!💜
Personable and helpful!
After stalling in my progress, Kristen talked me through some different strategies for injection sites and dosages. She was excellent!
9 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Gina,
Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that Kristen was able to guide you through new strategies and support your progress. Her dedication to being helpful and personable truly makes a difference for our customers. (Go, Kristen!🎉)
Thank you for trusting us with your wellness journey.💜
Seamless experience quality service
Seamless experience, from intake to follow ups, I appreciate the option to order supply for more than a month. I’ve been using ReflexMD’s for semaglutide for over a year now with great results and wonderful service. I’d highly recommend them
8 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Shaima,
Thank you so much for your thoughtful review! We’re thrilled to hear that your experience with ReflexMD has been smooth and that our service continues to support your health goals. 💜
Your trust and recommendation mean a great deal to us, and we look forward to continuing to support you on your wellness journey.💜
Excellent customer service
The lady that answered my call, Estrella, was incredibly helpful. She answered all of my questions, gave me information as to how navigate my account, and was always friendly and courteous. Very pleasant experience!
7 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Lorie,
Thank you so much for sharing your experience! We’re thrilled to hear that Estrella was able to assist you so effectively and make your experience pleasant. (go, Estrella🌟)
Your feedback truly brightens our day and motivates us to keep providing excellent service! 💜
Thank you for choosing us, and we look forward to supporting you again soon. 💜
Kristen has always been extremely…
Kristen has always been extremely friendly and helpful. Makes things easy.
Love working with her.
Ingrid Leiba
8 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Ingrid,
Thank you so much for your kind words! 💜 We’re so happy to hear that Kristen has always been extremely friendly and helpful! (Go, Kristen!🎉)
We truly value having you as part of the reflexMD community and look forward to supporting you on your wellness journey!
Kristen was so helpful and answered all…
Kristen was so helpful and answered all my questions. She was
very professional
7 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Kay,
Thank you so much for sharing your experience! We’re thrilled to hear that Kristen was able to assist you and provide the professional support you needed. (Go, Kristen!🎉)
Your kind words mean a lot to our team and motivate us to continue delivering the best service possible. We truly appreciate your trust in ReflexMD and look forward to supporting you on your health journey!💜
Prompt
Prompt, thorough and easy to reach if I need help. I appreciate it so much especially after the experience I’ve have with a couple of other online companies. Thank you ReflexMD
7 janvier 2026
Avis spontané
Réponse de ReflexMD
Hi Saundra!
Thank you for sharing your feedback and for trusting ReflexMD with your care. We’re grateful for the opportunity to support you and are happy to know your experience has been a positive one.🎉
Our goal is always to provide clear guidance, reliable support, and a smooth experience from start to finish. Hearing that this made a difference for you truly means a lot to our team.💜
We appreciate you choosing ReflexMD and look forward to continuing to support you on your wellness journey.💜
Reflexmd double charged my bank Dec…
Reflexmd double charged my bank Dec 2025. On the 20th of Dec and 31st of Dec, the second charge unfortunately impacted my bank account negatively. To use a coupon they offer at $347.00 a month, you must call every 3 months to request the coupon or be charged $497.00. They also charge prior to shipment.
However, I had a great experience with the semaglutide.
Reflexmd in my opinion is not a transparent company.
31 décembre 2025
Avis spontané
Réponse de ReflexMD
Hi Lisa,
Thank you for sharing your feedback. We’re sorry for any inconvenience or frustration you may have experienced and want you to know that we take every concern seriously.
At ReflexMD, we are committed to transparency, clear communication, and providing safe, reliable care for all our customers. Your feedback helps us improve and ensures we continue to support our customers every step of the way.
Semaglutide combined with the Simple program
I am so incredibly happy with my Semaglutide experience. I wish it were not so expensive but you have to take the good with the bad. My journey began in January. I'm 5'2" and weighed 154#. I was very depressed at my inability to lose weight so I signed up with ReflexMD and began taking Semaglutide. I followed the monthly progression for the injections but I also signed up for a program called Simple. This put me on a program of fasting, tracking my activity and weight loss. It also allowed you to take a picture of your food which in detail told you how good your meal was for weight loss. I only did the Simple program for 3 months but it helped me a lot on my continued journey. I have met my target goal of 120# and am trying to establish a maintenance dose that will keep me at my goal. I can't say enough about Semaglutide.
8 janvier 2025
Avis spontané
Réponse de ReflexMD
Hi Karen,
Thank you so much for taking the time to share your journey with us! We’re truly thrilled to hear about your success and that you’ve reached your goal weight—what an incredible achievement 🎉
We appreciate your honest feedback regarding pricing, and we’re grateful for your understanding as you noted the overall value and results of your treatment. It’s wonderful to hear how combining Semaglutide with the Simple program supported your progress through fasting, tracking, and mindful nutrition—your dedication clearly played a huge role in your success.💜
Congratulations on reaching your target weight, and we wish you continued success as you work with your provider to establish a maintenance plan that helps you sustain your results. Thank you for trusting ReflexMD to be part of your wellness journey—we’re honored to support you every step of the way!💜
Looking for a quality telehealth solution for weight loss?
ReflexMD’s customer service agent took a patient-centered approach when providing support. She displayed warmth, compassion, and a depth of knowledge unmatched by most. Based on these practices, ReflexMD renewed my faith that it was possible for a company to provide a quality telehealth solution for weight loss. So with that being said, my customer service experience earned a 5⭐️ rating!
31 décembre 2025
Avis spontané
Réponse de ReflexMD
Hello DAPR,
Thank you so much for taking the time to share such a thoughtful review. We’re truly grateful for your kind words and for recognizing the care, compassion, and dedication our team strives to provide every patient.
Creating a supportive, customer-centered experience is at the heart of what we do, and it means a great deal to know we were able to restore your confidence in telehealth and support you on your weight-loss journey.
We appreciate your trust in ReflexMD and look forward to continuing to be here for you every step of the way.
Happy New Year!⭐
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.