Ordered quality control solution for BM monitor x2 that was 4months ago. I have contacted them on the first email they replied saying it was a stock issue. I’ve emailed them numerous times times now a... Voir plus
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We ordered emergency supplies Thursday afternoon ready for our team the next day. They took care of everything we said what we need only took ten minutes they confirmed that it was available really r... Voir plus
L'entreprise a répondu
Ordered from Reflex Medical on Thursday and received the order the next day. The team kept me updated through each stage of the order. I've bought from Reflex numerous times now and have been very imp... Voir plus
L'entreprise a répondu
Loved the sticker knowing exactly who packed my package. The personal touch and care taken in providing my items was so nice. Got extra little message and treat for Christmas from the company. Items w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel médical
- aussi dans
- Fabricant de matériel médical
- Fournisseur d'équpement médical
- Grossiste en produits pharmaceutiques
- Matériel et équipement d'hôpital
Écrit par l'entreprise
Reflex Medical Limited is a leading global supplier of prehospital care consumables and equipment, based in Somerset in the South West of the United Kingdom. Alongside providing the best first aid kits, our range encompasses pre-hospital care equipment for first responders through to paramedics. Our extremely popular range of pre-kitted FREC kit bags for FREC 3 and FREC 4 qualified staff have become an industry standard and are some of our most well known products. We work closely with private ambulance companies and event medical providers to ensure they are ready to respond all year round. Established in 2019, at Reflex Medical we pride ourselves on being a provider you can trust. Customer service is our top priority and our team are there to support you whatever your enquiry. Our unique relationship with manufacturers and distributors means we can work to provide the perfect solution, whatever your situation.
Coordonnées de contact
Old Mills, Maidan , BS39 7SW, Paulton , Royaume-Uni
- 08008620344
- Hello@reflexmedical.co.uk
- reflexmedical.co.uk
4,5
Excellent
718 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service - Quick and Easy
We placed our order for consumables and received the order next day.
The website was easy to use, the order came next day well packaged with a thank you card for using their service.
Excellent
21 février 2024
Avis spontané
Réponse de Reflex Medical
Hi Debbie, thanks for the five star review. Really glad to help!
Quality products
Quality products, excellent service and reliable, pleasant personnel to deal with.
14 février 2024
Réponse de Reflex Medical
Thanks for the great review!
Kan varmt anbefales
Super god service og hurtig levering.
Strømperne lang holdbarhed.
12 février 2024
Avis spontané
Réponse de Reflex Medical
Thank you :)
Great customer service
The order arrived quickly and in good condition. Great value for money.
5 février 2024
Réponse de Reflex Medical
Thank you :)
Réponse de Reflex Medical
Thank you :)
Réponse de Reflex Medical
Thank you :)
Réponse de Reflex Medical
Thank you :)
Réponse de Reflex Medical
Thank you :)
Delivery issue
I recently wrote a review about failed delivery. The reflex team was helpful in resolving the issue with FedEx. They contacted me personally by phone and I was impressed with their willingness to make sure my experience was more positive.
23 janvier 2024
Avis spontané
Réponse de Reflex Medical
Thanks Sally for the review!
I received mine at my winter vacation…
I received mine at my winter vacation home in Hawaii. Great customer service. These people are great the only thing it doesn’t say to take it once a week or every day or every other day please confirm
18 janvier 2024
Avis spontané
Exactly as advertised
Parcel came one day late but still in time for use. Fabulous quality and exceptional value.
17 janvier 2024
Réponse de Reflex Medical
Thanks Tom for the 5 star review :)
Réponse de Reflex Medical
Good morning. Thank you for taking the time to leave us a 5-star review. - Jo :
Good quality and customer service but…
Good quality and customer service but Royal Mail not the best delivery company
11 janvier 2024
Réponse de Reflex Medical
Good morning; thank you for your review. We are sorry you had some issues with Royal Mail; if this happens again, please drop us a message, and we can look for a resolution for you. Thank you - Jo :)
Réponse de Reflex Medical
Good morning. Thank you for taking the time to leave us a 5-star review. - Jo :)
Réponse de Reflex Medical
Good morning. Thank you for taking the time to leave us a 5-star review. - Jo :)
Long wait for items
I had to wait over 3 months to receive the items and asked several times for the parcel, when it was ready, to be marked for my attention as a previous parcel wasn't and got lost in our building. Unfortunately this parcel wasn't marked for my attention either.
20 décembre 2023
Réponse de Reflex Medical
Hi Sue, thank you for your review. I can understand why you are disappointed. We did attach a label with your name to the second parcel but maybe this was lost in transit.
Hopefully you can see from our Trustpilot page that our reviews are overwhelmingly very positive and I am sorry that you haven't received our normal standard of service. I can see you placed another order with us today and we'll mark this with your name in Sharpie and hopefully it will be with you tomorrow.
Best wishes, Sam.
Réponse de Reflex Medical
Hi Darren, thanks for taking the time to leave us a review. I am sorry your order hasn't arrived yet. I can see it was sent by Royal Mail the same day it was ordered (21/12) using their Tracked 24 service. However, I can't see their are any updates. I am sorry for this. Royal Mail are extremely busy at Christmas time. I have got the order sent out again with DPD today and you should receive tracking information shortly. Best wishes, Sam.
Loved the sticker knowing exactly who…
Loved the sticker knowing exactly who packed my package. The personal touch and care taken in providing my items was so nice. Got extra little message and treat for Christmas from the company. Items were exactly as described on website. Good service.
18 décembre 2023
Réponse de Reflex Medical
Hi Monica, thank you for the 5-star review. We are glad you loved all the extra touches, and if you need anything in the future, you know where we are. - Jo :)
A very good shopping experience from a…
A very good shopping experience from a company with high moral values.
13 décembre 2023
Réponse de Reflex Medical
Hi Graham, thank you for this kind review. It means a lot to our team. If you need anything else in the future, feel free to reach out. - Jo :)
Very good service
11 décembre 2023
Réponse de Reflex Medical
Thanks for taking the time to leave us a five star review!
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