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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute scam. I was forced to subscribe to refundid and pay for their service in order to get an actual refund to my card from Showpo. After doing so, I still am only offered an exchange or store cre... Voir plus

Noté 5 sur 5 étoiles

These people at Witchery are the BEST !!!!! Their refund attitude snd process is excellent and super efficient like no other! and I would always return buy from that alone !!!! Thank you for getting... Voir plus

Noté 5 sur 5 étoiles

Refunded is amazing! They make the return process so quick and easy and you get your money back straight away without having to stress about getting to the post office first (which is especially handy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Instantly back in your bank account so you can re order I can’t believe how fast it was best return / refund out there 10/10thankyou kindly

À propos de l'entreprise

  1. Service de finances alternatives

Écrit par l'entreprise

Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

532 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 4 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(532)

110 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

medical history to return a shirt?

1. Why in God's name do you need this much information for a shipping label? (You don't it's just data collection for marketing)
2. You confirm the exact amount I will be getting returned to me and the knock a few dollars off the amount outside of shipping with 0 explanation.

8 mars 2024
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Hi there, we're really sorry to learn about your less than satisfactory experience with Refundid.

For us to pay out your instant refund, we do require a Refundid account to be set up. Throughout our sign-up process, we collect certain pieces of information to ensure that the funds are being paid out to the correct account.

Regarding the discrepancy in the refunded amount, we're eager to investigate this matter further for you. Kindly reach out to us through our website or by emailing info@refundid.com, and we'll prioritise resolving this issue promptly. We look forward to assisting you further.

Noté 1 sur 5 étoiles

Long, complicated and impossible return system

The return system is complicated and the customer experience becomes hard and uncomfortable.
I don’t think I’ll shop online again with the company linked to this return system.
The web page providing the tracking number and label for the return is not loading and gives “error-page not found”.
Will I get a fine now because the system is not working?
Also I don’t see why I need to purchase a return label when I already have an Express Post bag that can deliver the item within a business day to the company I’m shopping with.

14 février 2024
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Hi there, we're sorry to hear that you had a negative experience with Refundid and that you were unable to access the tracking number page. Please reach out to us via our website or send an email to info@refundid.com and we would be happy to assist you further.

Noté 5 sur 5 étoiles

Best Refund Process Ever !!

Had to return an item to seller and get a refund..
Their site offers refundid.com as an instant refund option....so I thought I'd give a try.
Worked flawlessly and instantly. Simple, very easy to navigate and data input required was minimal.
Can highly recommend this platform for getting a refund...

9 février 2024
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Thank you, Mark!!

Noté 5 sur 5 étoiles

Great service!

Used twice- easy to follow, efficient and effective. Money was refunded instantly. Great initiative.

8 février 2024
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Thank you, Sarah!

Noté 2 sur 5 étoiles

Immediately had fraud on my card after…

Immediately had fraud on my card after using this service. I used this service for the first time and almost instantly had a suspicious charge on my debit card. I never use my debit card except for cash withdrawals from the atm. This was the first time I've entered my debit card number in years so can't be a coincidence.

Giving two stars because the instant cash back in my account was great in theory, but concerns over security with this service is the reason for the bad review.

16 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Declined my ID verification without any…

Declined my ID verification without any option to try again or fix it. No help on how to proceed moving forward and now I have a dress that is marked as returned when it hasn’t been! Such a horrible website to navigate, no option to receive help I’m just completely stuck!!!!!!

29 décembre 2023
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Hi Bella, we are so sorry to hear that you had a negative experience. Please reach out to us via our website or at info@refundid.com and we would be happy to further assist you.

Noté 1 sur 5 étoiles

Money removed from my account after item returned on time

I sent back the Trenery dress that was a little too big on time after using Refundid, and used the refund to purchase the same dress in a smaller size. It seemed convenient. I just received an email from Trenery advising me that they received the returned dress. Soon after, Refundid took money out of my account with no notification (such as an email) and I’m very unimpressed as I had not accounted for this happening as I’d followed the procedure on time and correctly. I hope the money is replaced in a timely manner and I’m just chasing it up now. I don’t recommend Refundid and won’t use it again.

27 décembre 2023
Avis spontané
Logo de refundid.com

Réponse de refundid.com

Hi there, we're sorry to hear that you had a negative experience with Refundid. Please reach out to us via our website or send an email to info@refundid.com and we would be happy to assist you further.

Noté 5 sur 5 étoiles

First Class

Firstly, love your clothing range.
Secondly, the refund process has to be the best in the World! I hadn't even got the returns to the Post Office and the refund had already been processed to my nominated account. You can purchase online with Dissh (ps:my husbands nickname for me)!with absolute confidence. Thank you and congratulations on first class service.

6 décembre 2023
Avis spontané
Logo de refundid.com

Réponse de refundid.com

What a wonderful review! Thank you, Trish!

Noté 5 sur 5 étoiles

10/10

insane! went in my account within three seconds.. i normally wait weeks for my money to be refunded! best thing ever made 🫶🏼

12 novembre 2023
Avis spontané
Logo de refundid.com

Réponse de refundid.com

We love to hear it!! Thank you, Ruby!!

Noté 5 sur 5 étoiles

So easy and logical

So easy! Immediate refund whilst you wait for your returns label to generate. Great idea for busy people who want to facilitate a quick return when an online purchase hasn’t been the right purchase. Saves so much time !

31 octobre 2023
Avis spontané

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