Absolute scam. I was forced to subscribe to refundid and pay for their service in order to get an actual refund to my card from Showpo. After doing so, I still am only offered an exchange or store cre... Voir plus
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These people at Witchery are the BEST !!!!! Their refund attitude snd process is excellent and super efficient like no other! and I would always return buy from that alone !!!! Thank you for getting... Voir plus
Refunded is amazing! They make the return process so quick and easy and you get your money back straight away without having to stress about getting to the post office first (which is especially handy... Voir plus
L'entreprise a répondu
Instantly back in your bank account so you can re order I can’t believe how fast it was best return / refund out there 10/10thankyou kindly
À propos de l'entreprise
Écrit par l'entreprise
Receive your refund in real-time as you decide to make a return. Refundid lets you shop online with confidence, guaranteeing an instant and effortless returns process. With Refundid, your refund is in your pocket before you've even sent back your order! Never worry about your refund again when Refundid is an option.
Coordonnées de contact
PO Box 7357, 2026, Bondi Beach, Australie
- info@refundid.com
- refundid.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 4 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Wow so easy
Wow so easy , got my refund instantly into my account
Highly recommend

Réponse de refundid.com
Impractical
Can’t edit a return before proceeding to send items, can’t reach a human, customer service is only “submit a request”.
Platform is great when it works but…
Platform is great when it works but when something goes wrong and you need support or service - forget it.
Customer support and help does not exist.
Very easy and quick to use and get ur…
Very easy and quick to use and get ur refund
Be careful with Refundid
Be careful with Refundid, it has hidden fees. It’s cool how you get the money back as soon as you complete your return form but however, pay attention to the things you click.
I made a return for an item from Witchery, they have a free return policy but with Refundid I paid the return label, only noticed after I clicked.
Refundid is extremely unresponsive and…
Refundid Australia is extremely unresponsive and when responding to queries they generate auto responses. They have no chat service or phone to sort out any issues. The refunds have been harder than they were previously.
City beach sent me the wrong size shoes…
City beach sent me the wrong size shoes then charge me $10 to return item. Not my mistake but theirs. Should not be charged for City beach mistake.
Use a different method
I used Refundid for a product return, because it was honestly hard to avoid on the website, but it seemed fine. However, I posted the package back 4 days after making the request (well under the maximum 7), and my refund has been removed from my bank account. Unless they expect the parcel to arrive at its destination within 7 days (which is beyond my control), I don't understand why my money has been taken. I will avoid this service like the plague in future, it's too sketchy. I'm just hoping they actually help me get my money back.
I will stop using refundid when they…
I will stop using refundid when they have sneaky charges of $10 for carbon offset!! What a scam… never again and they hide it in the small print.
Instant Refund was done in minutes!!
Instant Refund was done in minutes!!! Wow...that's fantastic!

Réponse de refundid.com
I messaged the company numerous times…
I messaged the company numerous times to have a second email added to my account (apparently you can only have 1 even after wasting your time
doing multiple ID verifications). I didn’t hear back from them for 3 weeks! I have no problem waiting during busy times but that’s just unreasonable.
Hidden taxes added on
It’s my first time registering with Refundid, and after I put in all my details and went through the whole return process, it wouldn’t let me go further without committing to a carbon tax and insurance, neither of which I needed. I would not have selected this option had I known this. There was no way of opting out of paying the carbon tax. Not happy!
Carbon offset button
Accidentally clicked carbon offset button and no way to go back so I had to pay it once I pressed it. I was in a hurry, distracted by children and didn’t see then inconspicuous/ minuscule button in the corner that gave me the option not to pay it. Just seems a bit cheeky to do it that way, so I would recommend making the alternate button clearer or at least having an option to go back.

Réponse de refundid.com
Have completely ignored numerous emails…
Have completely ignored numerous emails after telling me someone was using my ID
Still waiting for mt refund after more than a month
Returned my items to DeCjuba 1 day after I received them. DeCjuba agreed and said that Refundid processed my payment. It has been a month and I still haven't received my refund.
Will not be shopping at DeCubja again....or any company that uses Refundid.
Refundid was good up until a couple of…
Refundid was good up until a couple of days ago when my account just stopped working messaged them and they replied that my Refundid can not be used no reason why so messaged again but their was no reply I’m just wondering is there something going on with them are they a scam
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