Regalcollective Avis 

211
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everything about this purchase was amazing. Customer service is responsive and timely. Communication is open and they do what they say they will. Product arrived before expected. And let me tell you…t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Been looking for a ring similar to one someone bought for me and finally found this site and decided to give them a chance and I'm sure glad I did! It was beautifully crafted, of great quality, and sh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The custom bracelets are beautiful! If you order 3 bracelets, the third one is free. I didn't understand that and only ordered 2 bracelets, thinking the third one would be made for free. I was mistak... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

My husband purchased two bracelets for me for our 50th wedding anniversary. The first is fine. He then ordered one with my grandkids names, “Evelyn, Beckett, and Lowen”. It arrived and I loved it, unt... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Informations provenant de diverses sources externes

Necklaces, Bracelets, Body jewelry, & Earrings. Bringing luxury and style at affordable prices. jewelry to live in, perfect for every woman.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(211)

177 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My daughter surprised me for Christmas…

My daughter surprised me for Christmas with a necklace with 4 generations on it. It made me teary eyed. It was the best gift ever. The necklace was so pretty with a heart for my mom that passed away, my name, my daughter's name and my granddaughter's name. I will cherish it forever. My daughter said it was so easy to order and she received it quickly.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

l ordered two personalized bracelets…

l ordered two personalized bracelets for my daughters who both have three children and they absolutely loved them, l saw them advertised on Facebook and was a bit nervous as l believe they come from Vancover, and l am in the UK but everything was ok and they came in time for Christmas..

23 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Do not order from them! Item never came

WARNING

Do not order from This company. I ordered a ring over a month ago and still have not received the item. This was a Xmas gift and I had to buy another one because the item is still not here The customer service is atrocious and they continue to say it’s on its way . I started emailing them inquiring of the order’s whereabouts after 3 weeks . Their response is that it’s on its way. I’ve asked for a refund and they continue to deny.
UPDATE: the ring arrived 6 weeks later. I no longer needed it and purchased another one from another vendor in the US who sold the same ring for less money and arrived in a few days. The company told me THEY WILL onky refund me IF I take down this review. This is not ok.

23 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hi Leanne,

We can confirm that your order was successfully delivered. Your parcel was processed and shipped promptly from our end, and once it is handed over to the courier, any delays are unfortunately outside of our control. While this is rare, it can occasionally occur, particularly during busy Holidays periods, as outlined in our shipping policy.

Regarding your refund request, we have sent you a follow-up email — please check your inbox (and spam/junk folder) so we can assist you further.

We look forward to hearing from you!

Thank you for supporting our small family business

Team Regal Collective

Noté 5 sur 5 étoiles

Great!

Ordered 3 name bracelets so that I could include all 11 names of my pets and I love them so much. Great quality and the names came out very clear. Highly recommend buying from here and I will definitely be ordering again.

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love the pieces I received!!

I love the pieces I received!!! I got my daughter a bracelet with her boyfriends name, her name, and my brand new granddaughters name on it, and it is gorgeous!!! It’s so dainty and perfect for her. Also, got her earrings with my granddaughter’s name on them and they are precious as well!!! Mail tracking was weird to follow, but not a big deal. Thanks so much, she is gonna love em!!!

21 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just recieved my family name necklace…

Just recieved my family name necklace its beautiful i did wait a long time for delivery but was well pleased with it

20 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hello Kathleen,

We’re so glad to hear that you’ve loved your name necklace 🤍

As all of our pieces are custom-made, they do take a little extra time to process to ensure the highest quality and precise custom printing of each name. Additionally, during the holiday season, shipping carriers may experience delays beyond our control.

Thank you so much for your patience, for supporting our small family business, and we wish you happy holidays! 🎄✨

Team Regal Collective

Noté 1 sur 5 étoiles

Beware!

Ordered in November as needed well before Christmas (not a Christmas gift). Took weeks before I got an update from Yodel - had no idea they were being despatched from China otherwise I wouldn’t have ordered. Item didn’t arrive. Yodel said they were lost! Requested refund then 2 days later got another schedule of delivery from Yodel. I think the company sent a replacement by express. They refused refund even though I told them it was too late for the gift to be given to the recipient and I had already given something else. Offered to return unopened. Have had no communication with them since then. Would not use this company at all! I eventually opened the package, the earrings are much smaller than expected and I’ve given them to a friends daughter - waste of my money!

18 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hi Maureen,

Thank you for sharing your feedback. We’re very sorry to hear about your experience.

We’d like to clarify that your order was processed and dispatched within our stated timeframe, in line with our shipping policy. During the busy holiday period, courier networks—including Yodel—often experience significant delays and tracking inconsistencies due to high parcel volumes. Unfortunately, these delays occur while parcels are in transit and are outside of our direct control once an order has been handed over to the courier.

To clarify, no replacement shipment was sent—your original order continued moving through the courier network and was later scheduled for delivery after initially being marked as delayed. We regret that the extended transit time meant the item arrived later than you had hoped.

Thank you for your understanding and supporting our small family business

Kind regards,
Regal Collective Team

Noté 1 sur 5 étoiles

Terrible quality jewelry

Unfortunately the quality of this jewelry is very low. A necklace I bought is completely uncentered and looks cheap. The customer service said it was within their quality standards, so apparently their standards are very very low. And of course no refund cause it had personalized letters. I buy jewelry all the time for my nieces and daughter and there are much better options. Would avoid buying from here as it’s clearly junk.

Follow-up: They did reach out but only to ask me to take down this review in exchange for a refund. I should have gotten a replacement or refund the first time.

18 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hello Kirsten,

As a small family business, customer satisfaction truly means everything to us, and we’re genuinely sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when a piece doesn’t feel right, and we appreciate you taking the time to share your feedback.

While we did confirm that the necklace was produced within our design standards, your experience and perception still matter greatly to us, and we never want a customer to feel unhappy with their purchase.

Our team has reached out to you directly via email and is currently awaiting your response so we can further assist and work toward a resolution.

Thank you for supporting our small family business.

Team Regal Collective

Noté 5 sur 5 étoiles

Love it

Took a little while to get to me but well worth the wait! Great product!

15 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hi Sarah,

We’re so glad to hear you loved your jewelry! ✨

Our custom pieces do take a little extra time to process, as each item is carefully made to ensure it meets our high quality standards — and we’re thrilled to know it was worth the wait.

Thank you so much for supporting our small family business. It truly means the world to us.

Team Regal Collective

Noté 5 sur 5 étoiles

Great communication

Great communication, kept up to date on tracking, which is very important when the order is a Christmas present. Arrived in plenty of time.

The most gorgeous earrings and great quality. Never seen such unique jewellery.

18 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely thrilled with my…

Absolutely thrilled with my personalised bracelet. Always a bit nervous buying on line but could not recommend more highly for quality, price and delivery. Thankyou!

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Go ahead and buy!

Absolutely brilliant took a few weeks to come but when it arrived, it had his own little box and was packaged perfectly. As this wasn’t for me, it was a present for Christmas. I’m definitely gonna be buying myself one. Could it be more happier? Definitely go for it. It looks so well-made and presented brilliantly.

28 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I would give 0 stars if I could

I would give 0 stars if I could, scam business, I ordered they never sent me my order and won’t refund me. Just keep saying they’ll send me tracking when it’s made which was supposed to take 3-5 days. Do not recommend

9 décembre 2025
Avis spontané
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Réponse de Regalcollective

Hello Brooke,

Thank you for your feedback and for supporting our small family business.

We can confirm that your package was successfully delivered on Monday, December 22, 2025 at 16:12:35. Our team has also sent you an email with delivery confirmation and details—please kindly check your inbox.

If you need any further assistance, we’re more than happy to help and encourage you to reply directly to our email so we can assist you promptly.

Thank you for supporting our small family business.

Team Regal Collective

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