i am getting constant e mails to review my experience. Payed for VIP or expedited order got lost had to buy alternative x mas gifts, showed up amonth and a half later. Im sure theres a lot of companys... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
i am getting constant e mails to review my experience. Payed for VIP or expedited order got lost had to buy alternative x mas gifts, showed up amonth and a half later. Im sure theres a lot of companys... Voir plus
L'entreprise a répondu
Fast service, accurate results, fast shipping. A little bummed out that the new canvas frames are substantially thinner than the old canvas frames, but it is what it is.
Amazing product and top notch customer service. Definitely plan ahead for gifts - my first order came and was unfortunately the wrong print. However, quickly got in touch with owner on Instagram for a... Voir plus
I would definitely order again and would recommend Regal Pawtraits to anyone looking for a unique personal gift. I ordered a portrait of our family dog as a gift for my mom. Molly was a member of... Voir plus
Regal Pawtraits creates regal renaissance-style oil portraits featuring pets and humans while raising awareness for homeless pets. Sustainably Made with Our Partners in USA, Australia, United Kingdom, and New Zealand.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered 2 prints as Christmas presents for my family. The prints have not been approved and all communication has gone dead. I’ve asked for a refund due to the quality and they still haven’t replied. Total of 4 emails message on Instagram. Terrible customer service. Money has been taken out of my account. Please don’t use this company as customers service is atrocious.

Réponse de Regal Pawtraits
Updated review: We had a few technical issues that resulted in longer than usual response times but once we cleared that up, Sofia was nothing but professional and made sure to keep up with communication and that we received our order on time.
Portrait was great and my inlaws really loved it and got a kick out of it.
Thanks.

Réponse de Regal Pawtraits
My husband & are celebrating our anniversary and his parents surprised us with the King & Queen portrait.
They know us so well! We loved it!
Excellent Quality, & great Gift!
Thanks, T & G
I must say I opened it up and to my surprise this is definitely a five star rating!
Everything was in great detail and the colors are so vibrant !
You definitely have to try them!
5 ✨ - thank you 🙏
I made this for my dad for his 87th bday. I kept asking friends if I should use a younger pic of him or older. They all said older-but I didnt listen:) I wanted him to have a younger version of himself. I was hoping he'd like it but I never knew he'd Love it and react like he did when he opened it!!! I also like how a name can be placed on there. Other sites wont let you. Thank you so much for making my dad laugh & smile-he really needed that! It was all Perfect, fast shipping, awesome quality -I'll definitely be ordering more. Thank u for making my dad happy-perfect bday gift! xo Lisa
Amazing product and top notch customer service. Definitely plan ahead for gifts - my first order came and was unfortunately the wrong print. However, quickly got in touch with owner on Instagram for a reprint and expedited shipping (also sent full proof for gift-giving purposes) and gave me a free second portrait altogether. In the course of what could’ve been a frustrating mishap, Regal Pawtraits earned all my respect for the five star service and hilarious product. Would recommend 10/10
Brought to tears!!!
We lost our beloved St Bernard a year ago. I purchased a portrait for my husband's birthday. When he opened his gift he so HAPPY and teared up instantly.
Great job team Regal Pawtraits, already thinking about my next purchase.
Was very pleased with my portrait. Our friends and family absolutely loved it. The artist was very patient and listened to my review, made the changes and responded promptly until the portrait was perfect and we were very happy with the final results!
Very easy to work with. The quality of the finished product is top notch. Would recommend to anyone!
Best gift ever! so original, my daughter was touched and shocked at the same time. We all love it
I think my portraits both look excellent! They could easily pass as original 19th century regal paintings such as those by Winterhalter, one of my favourites(!)
The feedback and the time scales were very acceptable
Great Christmas present, which my niece and her partner loved. It was lovely to see their delight when they opened it. The portrait showed their cat and dog in fine splendour, very well done, well packaged and great communication. Makes a unique gift.
Ordering a portrait of our beautiful girl Izzy was easy with simple instructions to follow. It took more time to choose which outfit to present her in as there were a fair few and all very appealing.
I saw their add and just clicked on it just to browse initially. I thought it would be a great present for myself after looking at the options.
Very easy to navigate. Ended up with exactly what I wanted.
This made me happy.
Ended up ordering another one for my nephew as a gift.
I ordered a picture and then a digital so I could send it out with my Christmas greetings . I had so many compliments . Some friends thought we were in costumes . Such a fun way to be pictured with your pet (s) I absolutely loved the experience and highly recommend this company
Regal pawtraits did a gorgeous canvas of me and my lovely Suzie girl and it’s one of the best things I’ve ever bought. I can’t recommend their service enough.
Loved the portrait I ordered! On time, great quality and the best gift ever for my friend! Highly recommend.
Good quality, but insanely over priced. Took nearly 6 weeks to deliver which was especially disappointing as it was meant as an Christmas gift. I bought one that was around d the size of an A4 sheet and it cost nearly €60. Their customer service as also bad as I sent several emails to check on the proress of my order anly to never get a replyProbably best to go with Etsy for product like this.

Réponse de Regal Pawtraits
Both my husband and myself loved how well this turned out. The person we gave it too loved it as well. It looked so real. Thank you
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.