REGISTAR Avis 145

The domain went down, the nameservers were changed without any explanation from Registar, it took them 1 day to fix the issue created by them selfs.

Deveria melhorar a questão do tempo de resposta as inquietações colocadas pelos clientes.

A empresa tem péssimo atendimento! Não dá

Para resolver o problema levam + de 4 horas. tem que melhorar o tempo de resposta.

The process to renew my domain was quick and easy. Thank you very much.

no response they are not professional.

I bought a domain and after 1 week it is not active and is still available for purchase by other people.
Support so far has been terrible.

Gostamos do trabalho

Os menus nao sao Claros ao gerir DNS.
Sistema pediu nif, mas n activou dominio e foi necessario um Tecnico pedir nif novamente por email.
Telefones da Empresa estao desligados.

I considere an average domain provider in Mozambique. While they offer a range of services that can meet the needs of many users, there are areas where they could improve to provide a better overall experience.

Key Features
Advanced Domain Management: They offer a comprehensive domain management system, with tools for URL forwarding, email forwarding, and DNS management.

Security: They provide domain transfer lock protection, ensuring that your domain is safe from unauthorized transfers.

User-Friendly Control Panel: Their control panel is designed to be intuitive and easy to use, even for those with limited technical knowledge.

Variety of Domains: Registar.co.mz offers a wide range of domain extensions, including .co.mz, .org.mz, .ac.mz, .gov.mz, and more.

Affordable Pricing: They provide competitive pricing for domain registration and hosting services, making it accessible for both individuals and businesses.

Areas for Improvement
Customer Support: The support service at Registar.co.mz could benefit from improvements. Some times we have to wait longer than expected response times and a need for more efficient and effective resolutions to the users issues.

Activation Time: Another area for improvement is the activation time for domains. Currently, I have experienced delays in getting domains activated, which can be frustrating for those needing immediate online presence. After you make the payment you have to wait for manual interaction to enable the service, which can take days if don´t insist with support.

Benefits
Local Expertise: As a Mozambican company, Registar.co.mz understands the local market and can provide tailored solutions to meet the needs of Mozambican businesses and individuals.

Reliability: Despite some drawbacks, their services are generally reliable, ensuring that your website remains online and accessible.

Community Involvement: They are actively involved in the local tech community, supporting events and initiatives that promote digital literacy and technology adoption in Mozambique.

Overall, Registar.co.mz is a decent option for domain registration in Mozambique, but with enhancements in customer support and domain activation times, they could significantly improve the user experience.

saudações,

o vosso serviço é pessimos, fiz o pagamento de uma factura para o registro de deum dominio em Angola e até hoje não regirstraram e ainda por cima encerram o ticket, como se estivesse tudo resolvido.

Att

I want the AUTH-CODE.
Send

Ruim demais, sem nenhum tipo de suporte!

Os pagamentos depois de efetuados continuam a enviar email a a pedir os mesmos e muito mau

I asked a simple question, but unfortunately it hasn't been answered. Also, the administrative side is very poor. After ordering a domain name, it still hasn't been activated after two weeks, and despite providing the VAT number, no further action has been taken.

After almost 15 days services are still pending, the phone number showed on your page doesnt Work.

Really scared.

Regards,

Nataniel

Great service