Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have tried out the re:gn fabric softener sheets (fresh linen scented) and am very pleased with them. I just use half a sheet at a time, tear that in half and add it it the SimplyEco laundry sheets (... Voir plus

Noté 2 sur 5 étoiles

Good customer service, but if you are in a hard water area really don’t try these. They left a dreadful white film on metallic surfaces which was hard to remove afterwards. Very disappointed. ☹️

Noté 5 sur 5 étoiles

I’ve been happy with the products I’ve had , reusable bamboo towels instead of paper one, soap sheets , bin bags foil. Have also sorted out Any queries I’ve had. Disappointed to read a Trust pilot h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good prices and quick delivery. A UK company is a bonus too! I was a bit wary after reading about laundry sheets leaving residue but this has not been the case with the ReGn ones that I bought. I also... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

At REGN, our entire purpose revolves around developing ethical, eco-friendly products for the benefit of our valued customers and the environment. We are dedicated to the sustainable movement and do everything in our power to provide fellow eco-warriors with the products and resources they need to lead a more conscious life.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

299 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It's beautiful smell

It's beautiful smell, soft and long lasting scented
The best in my opinion
The lavender one I got and I shall be continuing buying those with the same company : )

I have recommended to several people about this

15 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Pleased

Soft, effective cloths in plastic-free packaging. Bought as a replacement for the over-priced Wondercloths I was buying from the USA.

14 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Wide choice, very good quality products

There is a wide choice of environment friendly products, most of which prove cost effective and smart. I’m especially a fan of the feminine hygiene range, which brings optimal comfort with the bonus of being kinder to the planet. Shipping is always timely and well packed. I will continue purchasing from this website.

6 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

My new go-to eco friendly store!

This company has a good range of products all with the eco/sustainable credentials I've been searching for. I'm very keen on using refillable products to reduce waste & I can get what I'm looking for here.

Delivery was fast & reasonably priced. REGN will now be my go-to online store.

10 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best smelling laundry!

Really pleased with my order. It arrived quickly and well packaged and the smell of my laundry is just gorgeous!! I am so pleased to finally find a vegan scent booster and get fragrant washing again. Thank you. Will definitely be back for more

24 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Unusable item and no response from customer service

Bought a pair of rubber gloves from this company, only to receive a pack with two right hands, so unless I wash up one handed they are completely useless. I contacted the Regn only to have my email ignored and no reply.

20 septembre 2024
Avis spontané
Logo de REGN

Réponse de REGN

Thank you for your feedback. We’re very sorry to hear about the issue with your rubber gloves and would like to address your concerns.

Firstly, we have not received any emails from you regarding this matter. Had we received your message, we would have promptly offered a replacement or a full refund to resolve the issue immediately.

We take product quality and customer service very seriously, and we regret that this experience has left you dissatisfied.

Noté 1 sur 5 étoiles

Blood, cuts and atrocious customer service

So I bought this razor hoping for a good travel razor. First time I used it I got cuts everywhere but persevered as I know it takes practise sometimes. I watched videos on how to use it. I've used it 4 times now and I look like I've been in a fight with a grizzly bear!!! Cuts everywhere. I'm severely disappointed so contacted customer services in hope they would reach out to me. No answer!! Sent another email. No answer!! Come on here and realise all the poor reviews mentioning the awful customer service. Wish I'd checked these reviews out first. Would certainly not recommend, and if not for the product, purely due to the poor customer service. Who do they think they are?!

3 septembre 2024
Avis spontané
Logo de REGN

Réponse de REGN

Thank you for sharing your feedback. We truly value our customers, and we’re sorry to hear about your experience. After looking into your case, we found that the customer service issue arose because your request was for a refund on a product that had been used and was not faulty.

Our policy is in place to ensure that refunds are provided for defective items or in situations where the product hasn’t been used, and in this instance, the razor did not meet the criteria for a refund. We understand this can be frustrating, but we hope you understand why we have these policies to maintain hygiene standards, especially with personal care items.

If you'd like to explore other options or if you have any further concerns, please don’t hesitate to reach out again. We’re here to help.

Noté 5 sur 5 étoiles

Good stuff fr

All the products i ordered smell amazing and aren't like quick to sort of dissipate like most natural products, will deffo be ordering again

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

So glad I found this company

I discovered Regn recently and was delighted when they had the product in stock that I'd been looking for !
Delivery time was outstanding and my item arrived really well packaged too!
Many thanks to all at Regn - I'll be ordering from you guys again !

10 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Waste of money

The 1 star is for how beautiful it looks but apart from that it’s terrible. It just doesn’t work. I’ve tried all angles, watched many videos on how to use it, even took it apart and turned the blade around incase I’d done it wrong. Will be going back to my trusty disposable razor.

13 juillet 2024
Avis spontané
Logo de REGN

Réponse de REGN

Thank you for your feedback regarding our reusable safety razor. We're sorry to hear about the issues you've experienced.

We noticed you haven't reached out to our customer service team about this matter. Our team is always here to help and ensure you have the best experience with our products.

It's possible that the head of the razor has been attached incorrectly. This is a common mistake, and often it can be resolved by ensuring that the lips on the head point down towards the handle.

If you need further assistance, please do not hesitate to contact us. We're more than happy to guide you through the process to ensure everything is working as it should.

Noté 1 sur 5 étoiles

The razor was an ad which described it…

The razor was an ad which described it as brilliant, no bumps, no ingrowns and not able to cut you, well this is all a lie and won't purchase it again!!

20 mai 2024
Avis spontané
Logo de REGN

Réponse de REGN

Thank you for taking the time to share your feedback. At re:gn, we take all customer reviews seriously as they help us improve our products and services.

We are pleased to hear that our razors have generally received excellent reviews. However, we understand your concerns and apologise for any inconvenience you have experienced. Our razors are indeed extremely sharp and designed differently from typical razors, which means they may require a period of adjustment to achieve the best results.

We strive to provide clear and accurate information about our products, and we regret if the advertisement led to any misunderstandings. While many of our customers have found that our razors help reduce bumps and ingrown hairs, we acknowledge that individual experiences can vary.


L’expérience Trustpilot

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