Clean and pleasant environment to work. Centre staff are always available to help and provide support. Facilities are always in good working order and when they are not, they are quickly fixed.
Établissement
Changer d'établissement4 Maxwell Road, Imperial Place, WD6 1JN Borehamwood, Hertfordshire, GB
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Lisez les avis des autres
THINK TWICE ! We took up occupancy during April 2023, On several occasions the accounts have been blundered. Unauthorised direct debit charges reversed by our bankers. Unnecessary LATE charges, e... Voir plus
L'entreprise a répondu
There's a nice canteen area with good coffee. The Regus team was friendly and helpful in getting the room set up and making sure we had everything we needed. This is a good location with parking onsit... Voir plus
Very straightforward to book and high quality office space.
À propos de l'entreprise
Écrit par l'entreprise
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Coordonnées de contact
4 Maxwell Road, Imperial Place, WD6 1JN, Borehamwood, Hertfordshire, Royaume-Uni
- 8000608702
3,7
Moyen
6 avis
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Clean and pleasant environment to work
Clean and pleasant environment to work. Centre staff are always available to help and provide support. Facilities are always in good working order and when they are not, they are quickly fixed.
13 mars 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Avoid this place at all costs
Avoid this place at all costs. They entice you with low prices and then add all these ridiculous charges. There’s some charges we did not even consent to or ask for services and they added it on. I had to dispute them to have them removed.
When trying to cancel they made the process difficult and then contradict themselves on email. Then trying to hide under the terms and conditions which they themselves have breached and replying with “standard charges”.
If you’re small business looking for office space avoid them and go elsewhere. It’s not worth the headache of dealing with this company.
19 mai 2025
Avis spontané
Réponse de Regus - Borehamwood Maxwell Road
Hi Md Numan,
I’m very sorry to hear about your disappointing experience.
Transparency is fundamental to us, and we always ensure that any concerns have been clarified before an agreement is signed. Please note that you can review your agreement, invoices, check and amend your services at any time through your online account (myregus.com).
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement.
Given the exceptional circumstance of the office never being used, a member of my team has contacted you via email and confirmed the service has been credited.
Thanks again for your comments, which help us improve. We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
Good location with a friendly team
There's a nice canteen area with good coffee. The Regus team was friendly and helpful in getting the room set up and making sure we had everything we needed. This is a good location with parking onsite.
18 octobre 2023
THINK TWICE !
THINK TWICE !
We took up occupancy during April 2023, On several occasions the accounts have been blundered. Unauthorised direct debit charges reversed by our bankers. Unnecessary LATE charges, example if paying directly debit 19th of each month there's no charges, payment by bank transfer before 19th incurs a £220 Charge.
Facilities are excellent, however extreme bully tactics to obtain any fees other than rent.
Its truly remarkable we paid an invoice by transfer on 15th of the month and received £141 charge.
31 juillet 2023
Avis spontané
Réponse de Regus - Borehamwood Maxwell Road
Hi Mike, I'm sorry you felt the need to escalate this.
Firstly let me clarify that we do not take unauthorised payments and during your time with us your account has never had a Direct Debit instruction associated with it.
Customers add their preferred payment method themselves through their online account (myregus.com) and are debited accordingly.
Our monthly invoices are raised on the last day of the month and have a due date of the 15th of the following month giving our customers plenty of time to raise any queries before payment is processed.
In your case an invoice raised on 30 June had a due date of 15 July has still not been paid.
We recommend that customers who choose to pay manually ensure payment is received by us no later than the due date to avoid late payment fees.
A member of my team contacted you directly to discuss this and whilst you preferred not to speak to him directly you are able once again to email me at michelle.spire@regus.com if you decide to accept the support of my team.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
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